Hotel a Rœulx

“Très propre, calme, bien équipé et très bon accueil.”

“Comme vous nous l'avez dit cette chambre a besoin d' être rénovée et améliorée au niveau des équipements pour une nuit on fait avec ”

“Staff excellent , room clean, warm, good size.Breakfast excellent.”

“Prachtige kamer, ontbijt uitstekend verzorgd. Xavier is een echte gastheer, en had zelfs voor ons een restaurant in Cambrai gereserveerd. We kregen het aperitief aangeboden.”

“We got there just after 6pm. The place was open but there is no reception, nor was anyone there to greet us and no phone number to call. Fortunately there was a couple of guys staying there who were able to call someone who let us into our room. I couldn’t remember if this was a pay at property or if we had prepaid so I asked the guy who told me we owed €75. We offered him our credit card but he asked for cash and it wasn’t till the next morning I discovered that we had indeed pre-paid. The...

“male tutto, non ho trovato ha nessuno nella struttura, tutto aperto con la indicazioni delle stanza in un foglio con nome sbagliati e mi hanno fatto pagare in hotel e dopo mi hanno addebitato ancora il pagamento su la carta di garanzia inoltrata durante la prenotazione e non hanno ancora rimborsato dopo una settimana. ”

“Rapporto qualità prezzo buona, personale gentile e disponibile. Dopo un certo orario serale fino alle 7 di mattino il personale non è presente, in caso di bisogno c'è un numero di telefono rintracciabile h 24. Credo sia la formula degli Akena Hotel, potrebbe essere un problema nel caso si viaggiasse con bambini o anziani”

“Séjour très décevant. Aucun accueil à l’arrivée : j’ai dû appeler le numéro affiché, et la personne jointe s’est montrée étonnée et peu professionnelle. La chambre était glaciale, le chauffage en panne, et ma demande d’aide a été accueillie avec agacement. La salle de bain était impossible à chauffer, la propreté du sol et des toilettes insuffisante. Expérience largement en dessous du minimum attendu. ”

“Perfect for our 4 night stay. Made to feel welcome by the staff all of whom were very friendly and obliging. Although the restaurant was closed breakfast was available and had a good choice of breakfast items. There was a bar restaurant on the ground floor in which meals could be had. The spa area looked inviting but we didn't have time to try as we were out all day. The room was very comfortable with a small lounge area and comfortable beds. An excellent shower and toilet layout. The room...

“Had problems initially finding the hotel as the maps link took us somewhere else. Also roadworks made it a roundabout entrance. The property is a little tired, but well located for onward travel. Breakfast was very good”

“La chambre, le personnel, équipement ”

“Unfortunately the restaurant and bar is were closed as we arrived Sunday evening evening.”

“Le chateau est beau et le site enchanteur. Employé très courtois et professionnel. Les chambres sont bien mais pas parfaitement propre - toile d’araignée et poussière. Pas d’eau chaude le matin pour les douches dans le chateau (même après avoir laisser coulée 10 min). Charmant. ”