Hotel a Russell

“I do not understand how this hotel is rated an 8.8. This hotel has reaffirmed that future hotel stays should be with branded, familiar hotel names.”

“They didn't have any breakfast options that I could eat. I cant have gluten and it was in everything. ”

“Great budget friendly motel. Clean and comfortable rooms supported by a warm and responsive staff. Would stay again for certain.”

“Nice”

“We enjoyed our stay.”

“A nice little gem off the beaten path. The property abuts a large park with walking paths, a dog park, and more. It really adds to the quiet setting. The staff works hard to make people feel welcome and enjoy a trouble-free stay. Well worth the minimal extra time to get off the interstate.”

“Room wasn’t ready when arrived at 4:30PM. Had to wait for room to be cleaned. Staff member at desk was friendly but when he called about cleaning room you could hear the person he was speaking with & they were nasty. Breakfast wasn’t very good. Waffle batter was so thick it was having trouble coming out. No juice. Biscuits were hard from being over baked almost burnt. Parking was fine. ”

“Wonderful place to stay, room was clean and comfortable, parking was on street in front of property, staff was friendly. Love the history of this hotel! ”

“The bathroom was dirty and in poor maintenance. The people were kind and helpful. ”

“Pool was out of order during the entire stay. The in-room iron did not work and needed to request a replacement twice. Hotel’s texting feature yelled no response and concierge staff response was inconsistent. ”

“Nice hotel”

“The walls were super thin and you could hear everything through them. The area was sketchy and it felt like there were people talking and yelling all night.”

“Shoddy appearance, unfriendly staff. Only housekeeper was pleasant to me. Overall depressing experience. ”

“Rooms are a little small but over all it was a nice stay.”

“When we checked in the pool wasn’t working. Knowing that they gave a 30% to other customers but didn’t give it to me. Then when the AC turned on it would shake the room. Wanted manger to contact me but never did. Won’t stay there again.”

“I like how modern the hotel looks”

“Clean and cozy”

“The pool was listed but not open. There was no slide lock on the door. The room smelled like mildew. The breakfast ran short almost every morning. The sheets were on the bed inside out and the mini fridge didnt work.”