Hotel a Sakae

“The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese...

“普通のビジネスホテル”

“女将さんの接客すごく良いですね。 おばんざい形式の朝食が美味しい！特にご飯がすごく美味しい。 脱衣所の電気を勝手につけれないのが残念でした”

“Simply Amazing!”

“駐車場は砂利で、駐車スペースが分かりづらい”

“Incredible experience. Very kind staff and everything to the rooms, onsens, dinner and breakfast were fantastic. We will definitely return again ”

“エグゼクティブルームは最高です！ 高かったけど満足できました。”

“If I will be in this town again someday, I will stay again at this hotel. All hotel members are really good. Especially every breakfast was great. Thanks for all your service. ”

“We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

“館内の雰囲気が好みで清潔感があり、快適に過ごせました。ありがとうございます。”

“朝起きて窓からの景色に感動致しました。”

“Great place to stay and super accommodating with everything!! They offer free shuttles and it was so easy to ski nearby resorts ”

“Family of 5, booked 2 rooms with ensuites. Everything was great from the amenities to the food and helpful staff. The Ryokan is around a 300-500m walk from the ski lifts however they offer a shuttle service every morning. You can also reserve the shuttle at other times to head out to restaurants etc.”