Hotel in zona Kamiimai, Nakano

“This deserves much more than an 8.4 rating. We had one of the best ski stays ever at the Arai and we’ve stayed at Chamonix, Aspen, Jackson Hole, and Big Sky. The hospitality and food was amazing with some of the best service possible. The price was so much more reasonable than any other US destination. Thank you Lotte Arai.”

“Friendly staff, clean room, nice view ”

“Excellent cuisine, wonderful location (private onsen, especially the outdoor ones, are great), kind and friendly staff, beautiful atmosphere at night, traditional and spacious rooms (chilling in the room onsen bath was a dream)”

“The snow monkeys were within walking distance. The rooms were large, and the views were beautiful. Communication with staff is complicated.”

“スタッフの対応が良かった、”

“Struttura molto completa, ricca di servizi di ogni genere, la camera era di una dimensione perfetta per due persone, molto consigliato per chi vuole esplorare Nagano e dintorni senza rinunciare al comfort ”

“Esperienza fantastica un ryokan dotato di molti confort in una posizione perfetta servizio di navetta per la stazione e per il monkey snow park! Raccomandato ”

“Wonderful hot springs. ”

“温泉、夕食が特に素晴らしかった。”

“Hotel Tsubakino var den bästa upplevelsen i mitt liv! Fantastisk tillmötesgående personal som lägger sin tid på att förklara allt i minsta detalj och svara på alla frågor på ett sätt som gör att man känner sig väldigt välkommen , tack 丸山 med flera. Rummet "Tvåbäddsrum - icke-rökare (Japanese Western Style)" var stor med stora bekväma sängar och vacker utsikt över bergen. Onsen, den också med utsikt över bergen, har både inne -och ute bad. Vi hade bokat ett privat onsen som hade en kyl med olika...

“Great location, very clean and great customer service!”

“Excellent weekend get away”

“The room was very clean and staff very nice. ”

“Bellissimo hotel in centro, a pochi minuti dalla stazione. Stanza moderna, ampia e pulita. Beauty kit fantastico. Staffa accogliente che parla inglese. Colazione con vista spettacolare sulel montagne, di qualità eccellente”

“とても清潔でスタッフの方々の笑顔がとても印象に残ってます。朝食のスタッフの方に、「ライブラリーから妙高山がとてもきれいなのでコーヒーをお持ちになってどうぞ」と仰って頂き、おもてなしの心を感じました。”

“とても暖かいサービスに感激でした！”

“Wir hatten ein Japan Deluxe Zimmer mit eigenen Onsen. Das Personal war sehr freundlich, aufmerksam und hilfsbereit. Hatten für das Dinner und Frühstück einen privaten Raum ( Japan Style) Das Dinner und Frühstück war ausgezeichnet und bestand aus mehreren Gängen. Ein Lob an die Küche und das Service ⭐⭐⭐⭐⭐”

“All employees in the hotel are nice & helpful.”

“We had such an amazing experience here. Great place in this charming village of Japan. We’ll definitely come back. ”

“Everything perfect, the breakfast was included at an incredible price! ”