6/10 Soddisfacente
Karolyn, Colorado Springs
27 ott 2025
Mi è piaciuto: Personale e servizio
This hotel is very convenient to many activities, hospitals and dining options. The front desk staff was very kind and helpful and the check in process was quick and smooth. The reason for the lower rating was the condition of the room was quite surprising especially given the number of very positive reviews. The smoke detector was stuffed with toilet paper, not sure why or why no one noticed this, the two bedside lamps were missing lightbulbs and a small of reading light was bent up inside so there was minimal light in the bedroom area, the caulking around the tub was crumbling on the floor and the elevators seemed to be struggling to get to the upper floors. I did bring the smoke detector and lightbulbs to the attention of the front desk staff and am Assuming these were corrected after we checked out.
Karolyn
Soggiorno di 1 notte a ottobre 2025