4/10 Scarso
Joshua
Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
30 nov 2025
Non mi è piaciuto: Servizi
Hotel understaffed. Stayed for 7 days, was provided a handicapped accessible shower, (Did not mind at first) but when anyone in the family used the shower, the bathroom floor would flood due to not having anything to stop the water from leaking all over the floor. Explained the situation to hotel staff, requested new room due to inconvenience but was told no other rooms were available. Only way to keep the bathroom floor from flooding was too create our own barrier using the hotel towels. Again, explained to staff and was even told by staff to just keep coming down and getting additional towels. 3rd day at the hotel we went down to request more towels to keep the floor dry and the response was “ Oh, your in the handicap shower huh?. That let me know that this was an ongoing issues for previous guest and that they have yet to address the issue. Not safe for family with children, thankfully no one slipped and injured themselves during the stay.
Joshua
Soggiorno di 6 notti a novembre 2025
