Facciata della struttura

Recensioni per La Quinta Inn & Suites by Wyndham San Antonio Medical Ctr NW

2.5 out of 5

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 1622 su 2956 recensioni" "
Valutazione di 8 - Buono. 757 su 2956 recensioni" "
Valutazione di 6 - Soddisfacente. 299 su 2956 recensioni" "
Valutazione di 4 - Scarso. 147 su 2956 recensioni" "
Valutazione di 2 - Terribile. 131 su 2956 recensioni" "

8,6/10

Pulizia

8,8/10

Personale e servizio

8,4/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Briseida

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was centralized
Soggiorno di 3 notti ad aprile 2024

6/10 Soddisfacente

Omar

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The room I saw on the phone on the app when I picked it wasn't the room I got it didn't have the jacuzzi tub I thought I was getting it
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

Martin Roberto Angeles

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was unfortunate to return and find a hotel in decay, there was a robbery with broken windows on 12 cars during the early hours of my arrival. We started by cleaning the rooms: they had just assigned us the rooms and they were not clean (we arrived at 9pm), I made the payment and reserved the rooms more than a month in advance asking to be assigned a room for people in wheelchairs (without a bathtub) and the other room adjacent to this one, since we had to monitor the greeting every 2 hours to a person who travels with us and they gave us separate rooms, with a bathtub and on another floor. The icing on the cake was finding bed bugs in the room: infested and we were already bitten. I will never stay at a Quinta Inn again in my life. CHECK THE MATTRESSES IF YOU DECIDE TO STAY HERE
Soggiorno di 7 notti ad aprile 2024
Risposta di Nancy, il giorno 24 apr 2024
On behalf of the whole team, please accept our apologies for the disappointing stay you had. We regret the issues you encountered.

6/10 Soddisfacente

Delia

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Clerk really had trouble finding my reservation. I thought I made the reservation for possible stay of second day, but was told had to wait until morning to see if could stay in same room. My sister is very ill in Methodist Hospital and I really need the extra day.
Soggiorno di 1 notte ad aprile 2024
Risposta di Nancy, il giorno 24 apr 2024
Thank you for being our guest, Delia. We sincerely regret your experience wasn't completely to your satisfaction. We hope you will return so that we have an opportunity to provide you with a better experience.

8/10 Buono

Sonya

Viaggio di coppia
Property is aging. A/C unit not working well in our room. Quiet. Safe. Good location.
Soggiorno di 4 notti ad aprile 2024
Risposta di Nancy, il giorno 23 apr 2024
Thank you for your review, Sonya. Your comments will be shared with the team. We hope to see you again soon!

4/10 Scarso

Robert

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Left because a flea was in my scrambled eggs…air cooler did not work well…elevator was dirty..walls looked very dated in coloring, etc….did not look like a modern hotel like some others in the area….lady at front desk did seem to be too concerned when I left because of the flea…
Soggiorno di 3 notti ad aprile 2024
Risposta di Nancy, il giorno 23 apr 2024
Thank you for taking the time to share your feedback, Robert. We apologize for the issue you have encountered in the breakfast area and have shared this feedback with the appropriate department.

8/10 Buono

LOUIS

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
The hotel is ok. I think it’s old and needs repairs done and the tub needs to replaced. The bed was comfortable and air conditioning worked well.For the price it was good.
Soggiorno di 3 notti ad aprile 2024
Risposta di Nancy, il giorno 23 apr 2024
Thank you for taking the time to rate us. We look forward to seeing you again soon. Have a great day!

10/10 Eccellente

Shyanne

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
This hotel is nice and clean! Employees are always so nice. Breakfast included is great! Different breakfast options each day we stayed. This is our go to hotel in San Antonio
Soggiorno di 2 notti ad aprile 2024
Risposta di Nancy, il giorno 22 apr 2024
It's great to know you had a positive experience at La Quinta San Antonio Medical Center, Shyanne. We aim to provide excellent service and comfort for our guests, and we're delighted your stay reflected that. We appreciate your feedback and eagerly look forward to your next visit.

10/10 Eccellente

Neil

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The staff was great. It was convenient for our needs, easy to find. It seems to be an older property, could use some attention, but very nice. Would definately stay there again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Nancy, il giorno 22 apr 2024
Thank you for letting us know about your recent stay at our hotel. We appreciate and value your feedback and will share it with our team, Neil. Your feedback will encourage all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Eccellente

Delia

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Location convenient to medical center
Soggiorno di 1 notte ad aprile 2024
Risposta di Nancy, il giorno 22 apr 2024
Thank you for rating your stay at La Quinta San Antonio Medical Center NW, Delia. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.

10/10 Eccellente

Melissa

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Nancy, il giorno 22 apr 2024
Thank you for your 5-star rating! We are happy you loved your stay. We hope to see you again soon, Melissa.

10/10 Eccellente

alexa

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia
Limited parking, pullout bed was old
Soggiorno di 1 notte ad aprile 2024
Risposta di Nancy, il giorno 22 apr 2024
Thank you, Alexa for posting your feedback. Your comments will be shared with the team. We hope to see you again.

4/10 Scarso

Patrick

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Nancy, il giorno 22 apr 2024
Thank you very much for your rating! We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations. Thank you.

10/10 Eccellente

Raphael T

Mi è piaciuto: Pulizia
Soggiorno di 3 notti ad aprile 2024
Risposta di Nancy, il giorno 19 apr 2024
Thanks for the feedback, Raphael. We are so excited you enjoyed your stay and look forward to seeing you again.

6/10 Soddisfacente

Maria

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Did not inform about or acknowledge Expedia voucher per room. Stated they were not informed by you. Didn’t realize I’d have to work so hard to get it.
Soggiorno di 2 notti ad aprile 2024
Risposta di Nancy, il giorno 17 apr 2024
We're sorry that your recent experience did not meet your expectations, Maria. Sometimes, the notifications from Expedia do not come through correctly and it does cause confusion at check-in. We hope you'll give us another try.

10/10 Eccellente

Lisa

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Nancy, il giorno 17 apr 2024
Thank you for your 5-star rating! We are happy you loved your stay. We hope to see you again soon, Lisa.

10/10 Eccellente

Ramon

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great Customer Service & Very Clean
Soggiorno di 2 notti ad aprile 2024
Risposta di Nancy, il giorno 15 apr 2024
Thank you for your feedback. We are very happy to read that you enjoyed your stay, Ramon. We hope to see you again soon.

10/10 Eccellente

Jean

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Like staff at check in - she was super friendly and efficient! :-)
Soggiorno di 1 notte ad aprile 2024
Risposta di Nancy, il giorno 15 apr 2024
We are delighted to read the review of your stay. It was our pleasure to host you, and we hope to see you again whenever you return to our exciting area, Jean.

10/10 Eccellente

Luz

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Friendly staff and nice hotel to stay with family and my family love the breakfast
Soggiorno di 2 notti ad aprile 2024
Risposta di Nancy, il giorno 15 apr 2024
Thank you for rating your stay at La Quinta San Antonio Medical Center NW, Luz. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.

10/10 Eccellente

Alfred

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Staff was very kind. Enjoyed free breakfast too. Some items were biscuits and gravy, fried eggs, scrambled eggs, cereal, baked goods area, and waffles. Every day is different. Only thing that I didn't enjoy was that there wasn't much walkable places (15 minute radius) around the hotel, but that's not something the hotel is in control of.
Soggiorno di 4 notti ad aprile 2024
Risposta di Nancy, il giorno 15 apr 2024
Thank you for your recent visit and excellent review. We are really delighted to hear about your experience, as we strive to make every guest's visit memorable, Alfred. Thank you so much for choosing our hotel. We hope to have the opportunity to serve you again soon.

8/10 Buono

Momar

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di Nancy, il giorno 15 apr 2024
Thank you for taking the time to rate us, Momar. We look forward to seeing you again soon. Have a great day!

2/10 Terribile

Emigdia

No pudimos viajar causas de fuerza mayor
Soggiorno di 1 notte ad aprile 2024
Risposta di Nancy, il giorno 12 apr 2024
Thank you for your feedback, Emigdia. I am unsure about a Force Majeure situation recently or how that would have affected your stay with us, but please accept our apologies for not living up to your expectations.

10/10 Eccellente

Stephen

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great and accommodating front desk staff at check in. Clean and efficient fitness center. Very comfortable and quiet room. Couldn’t be happier.
Soggiorno di 1 notte ad aprile 2024
Risposta di Nancy, il giorno 10 apr 2024
Thank you for your feedback, Stephen. We are very happy to read that you enjoyed your stay and appreciate you. We hope to see you again soon.

10/10 Eccellente

Charles

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice staff. Very courteous and attentive. Rooms very clean and extremely quiet. Just a great place to stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Nancy, il giorno 10 apr 2024
Thank you for your 5-star rating and kind words, Charles! We are happy you loved your stay. We hope to see you again soon.

8/10 Buono

Deborah

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Clean, nice sized rooms and excellent breakfast. Definitely a nice place to stay.
Soggiorno di 2 notti ad aprile 2024
Risposta di Nancy, il giorno 9 apr 2024
Thank you so much for your review of the La Quinta San Antonio Medical Center NW! We appreciate your kind words, Deborah. Thanks for choosing us. We look forward to welcoming you back soon.

10/10 Eccellente

Rebecca

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I really enjoyed my stay this property. The customer service and staff were very nice. It was very clean and quiet. It was a wonderful stay. I really enjoyed it. The swimming pool was extremely cold and unpleasant. But other than that, it was OK. Nice and clean. It is within a walkable distance from stores and such. It’s just the walk across a really busy bridge and highway that makes it a little unpleasant. No sidewalks the majority of the way. I also requested from the front desk, a small tube of toothpaste as my daughter who went to visit a friend took ours with her. So I just wanted to see if they had one at the front desk until I went to the store. They said because they sell toothbrushes and toothpaste they don’t offer anything like that. They had none for sale at the time. So they don’t even offer anything like that for their guests behind the desk as maybe just complementary if their guest is in a situation. Other than that, it was a great place to be. I highly recommend it.
Soggiorno di 3 notti ad aprile 2024
Risposta di Nancy, il giorno 9 apr 2024
Thank you for letting us know about your recent stay at our hotel. We appreciate and value your feedback and will share it with our team. Your feedback will encourage all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests, Rebecca. It is always a pleasure to receive positive feedback and we appreciate the constructive critique as well. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Eccellente

William

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Clean, quiet and safe
Soggiorno di 1 notte ad aprile 2024
Risposta di Nancy, il giorno 9 apr 2024
Thank you for your feedback. We are very happy to read that you enjoyed your stay, William. We hope to see you again soon.

10/10 Eccellente

BRYAN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I loved the ease of checking in. Only $1 deposit. Great breakfast!
Soggiorno di 1 notte ad aprile 2024
Risposta di Nancy, il giorno 9 apr 2024
It's great to know you had a positive experience at La Quinta San Antonio Medical Center,Bryan. We aim to provide excellent service and comfort for our guests, and we're delighted your stay reflected that. We appreciate your feedback and eagerly look forward to your next visit.

8/10 Buono

Cuauhtemoc

Soggiorno di 1 notte ad aprile 2024
Risposta di Nancy, il giorno 9 apr 2024
Thanks for the feedback. We are so excited you enjoyed your stay and look forward to seeing you again, Cuauhtemoc.

10/10 Eccellente

Victoria

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Very comfortable beds, which is No. 1 for me in a hotel. The free breakfast was good and my friend liked the fact that there were daily changes. My friend also asked for a number of things to be printed -- her boarding pass, some email, etc., and she said the front desk was very helpful.
Soggiorno di 5 notti a marzo 2024
Risposta di Nancy, il giorno 9 apr 2024
Thank you for your recent stay with us and for all the kind words, Victoria. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in San Antonio.

8/10 Buono

Marco Antonio

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
it's the second time we were there and I think they have to take care about the clean of room, at least pick up the trash daily and change the towels daily if the guest spend more that 1 one... we were there for 3 nights..
Soggiorno di 3 notti a marzo 2024
Risposta di Nancy, il giorno 9 apr 2024
Thank you for the feedback, Marco, it was a pleasure to host you. Your comments will be shared with the team in order to help us to improve our services.

10/10 Eccellente

Robert

Soggiorno di 1 notte ad aprile 2024

8/10 Buono

maria j

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Property was clean, family friendly lots of restaurants near by
Soggiorno di 5 notti a marzo 2024
Risposta di Nancy, il giorno 2 apr 2024
Thank you for your recent stay with us, Maria, and for all the kind words. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in San Antonio.

6/10 Soddisfacente

Lory, Garland

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Nancy, il giorno 22 apr 2024
We noticed that your recent experience didn't meet your expectations. While we don't have specifics regarding your stay, we understand that we have areas where improvements are necessary. Rest assured, we are committed to continuously enhancing our offerings and services. We hope for the opportunity to better serve you in the future, Lory.

6/10 Soddisfacente

eddy

Viaggio di coppia
Mi è piaciuto: Pulizia
Estacionamiento limitado por un evento programado y deja sin lugar a los huéspedes en realidad, la ducha no tenía agua caliente en la noche, en la mañana fue que obtuve agua caliente
Soggiorno di 1 notte a marzo 2024
Risposta di Nancy, il giorno 1 apr 2024
Thank you for being our guest. We sincerely regret your experience wasn't completely to your satisfaction, Eddy. We hope you will return so that we have an opportunity to provide you with a better experience.

10/10 Eccellente

MAURICIO MANUEL

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Falta que hagan los cuartos diario
Soggiorno di 3 notti a marzo 2024
Risposta di Nancy, il giorno 1 apr 2024
Thank you for your 5-star rating, Mauricio! We are happy you loved your stay. Your comments will be shared with the team. We hope to see you again soon.

6/10 Soddisfacente

Jaime

Soggiorno di 3 notti a marzo 2024
Risposta di Nancy, il giorno 22 apr 2024
Thank you for the feedback, Jaime.

8/10 Buono

Bertha Lee

Viaggio di gruppo
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Tucked away, quiet; nit far from downtown area
Soggiorno di 4 notti a marzo 2024
Risposta di Nancy, il giorno 1 apr 2024
We are delighted to read the review of your stay. It was our pleasure to host you, Bertha Lee, and we hope to see you again whenever you return to our exciting area.

4/10 Scarso

Minely

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Breakfast was good I’ll give them that. You get what you paid for. The AC smelled like mold, there was almost no hot water, the hair dryer would begin to let smoke out when used for a while, I called for clean towels, but nobody came. It’s a cheap hotel so it’s alright for a weekend to just sleep in, but it shouldn’t be a first choice. I wouldn’t book here again. Not the best
Soggiorno di 2 notti a marzo 2024
Risposta di Nancy, il giorno 1 apr 2024
Thank you for being our guest, Minely. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience.

8/10 Buono

Theresa

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
the property was very pretty and the lobby was beautiful. The parking was awful and the plug was missing from the bathtub. We called down for another one and it wasn't brought up until 10:40pm with a loud knock at the door after we were asleep. We called at 8:15 pm to get one.
Soggiorno di 1 notte a marzo 2024
Risposta di Nancy, il giorno 29 mar 2024
Thank you for evaluating your stay, Theresa. Please accept our apologies for the inconvenience you had in the parking lot and with the tub. We regret that we did not accommodate your request on a timely basis. We will share your comments with our team so we can work to improve the area you brought to our attention. We hope to have an opportunity in the future to provide you with a much better stay.

10/10 Eccellente

maria marla

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Nancy, il giorno 1 apr 2024
Thanks for the feedback. We are so excited you enjoyed your stay and look forward to seeing you again, Maria Marla.

8/10 Buono

William, Albemarle

Soggiorno di 2 notti a marzo 2024
Risposta di Nancy, il giorno 17 apr 2024
Thank you for taking the time to rate us, William. We look forward to seeing you again soon. Have a great day!

8/10 Buono

Mayra

Soggiorno di 1 notte a marzo 2024
Risposta di Nancy, il giorno 15 apr 2024
Thanks for the review, Mayra. We hope to see you again, soon!

2/10 Terribile

David

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Asked for new linens and towels at around 9:30 AM and was told they would bring them. I asked again around 2:00, at 3:00 I was forced to get the towels myself so that we could shower. I expected the bedding to be complete after returning from the evening out and yet still none. The night clerk then gave us two sheets, said they were out of comforters. When confronted about the issues the morning clerk just said “oh yeah I remember.” Worst possible service, will never be staying here again nor will anyone I know.
Soggiorno di 2 notti a marzo 2024
Risposta di Nancy, il giorno 25 mar 2024
Thank you for posting your feedback and please accept our sincere apologies. We take all comments we receive from our guests very seriously. It helps us to improve the guest experience at our property. Again, please accept our apologies for the inconvenience you experienced.

8/10 Buono

Jordyn

Soggiorno di 4 notti a marzo 2024
Risposta di Nancy, il giorno 27 mar 2024
Thanks for the feedback. We are so excited you enjoyed your stay and look forward to seeing you again, Jordyn.

8/10 Buono

Leonel

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Nancy, il giorno 25 mar 2024
Thanks for the feedback, Leonel. We are so excited you enjoyed your stay and look forward to seeing you again.

8/10 Buono

Miki

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Servizi
Not the cleanest. Older hotel. Bathtub was scummy but not disgusting. AC had a stale humidity oder. Overall it was a 3 out of 5. Wouldn't stay here again but it was good enough for one night.
Soggiorno di 1 notte a marzo 2024
Risposta di Nancy, il giorno 25 mar 2024
Thank you for being our guest, Miki. We genuinely regret that you did not enjoy your stay, and we want to extend our apologies for not living up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience.

10/10 Eccellente

Gilbert

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Everything looked good.
Soggiorno di 1 notte a marzo 2024
Risposta di Nancy, il giorno 25 mar 2024
Thank you for your 5-star rating! We are happy you loved your stay. We hope to see you again soon, Gilbert.

8/10 Buono

Coriene

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Was good for what was needed for. Clean and staff was friendly. Close to the hospital we had all our appointments at. Will be staying there again
Soggiorno di 2 notti a marzo 2024
Risposta di Nancy, il giorno 25 mar 2024
Thank you for your recent stay with us, Coriene and for all the kind words. We are so pleased that we could deliver a great experience. We look forward to welcoming you back the next time you are in San Antonio.

2/10 Terribile

Samantha

Soggiorno di 2 notti a marzo 2024
Risposta di Nancy, il giorno 25 mar 2024
We noticed that your recent experience didn't meet your expectations, Samantha. While we don't have specifics regarding your stay, we understand that we have areas where improvements are necessary. Rest assured, we are committed to continuously enhancing our offerings and services. We hope for the opportunity to better serve you in the future.