2/10
The absolute worst place and lying staff ever. I booked a 1 room stay for 5 days but WENT IN PERSON TO CANCEL THE RESERVATION, due to my sister being transferred to the ICU. Front desk told me to contact Expedia to cancel which I did. Front desk then told me it is cancelled from their end, you will have to wait to see how much of a refund you get because they might charge u the first night. I replied, with why would you guys keep any of the money ? I came in person to cancel less than an hour from booking it ? Employee said it would be up to the manager but that it was cancelled. I contacted them again and they LIED TO ME SAYING THAT I NEVER SHOWED UP AND WILL NOT REFUND ME. We had a full blown conversation, who did she and I talk to then if not each other in person ? A ghost ??!!! They are giving false information, lying to customers and stealing money! I even purchased cancellation protection and they refuse to honor it. This place should be closed forever! Stay as far away from this motel 6! I even told them to check July 3rd between the hours of 9 pm to 11 pm and they will see me in person canceling and talking to front desk! But will refuse to review video so they continue to lie about how I was a no show.
Dianna
Soggiorno di 4 notti a luglio 2025
