Hotel vicino a San Jacinto Mall - Houston

“The grounds and lobby were excellently maintained. We were greeted and checked-in by a friendly receptionist. The rooms were clean and spacious.”

“We had a leak in the bathroom when we checked in and within monitors we were moved to another room. The staff was excellent”

“Room was clean but had a really loud oder that wasn't pleasant and cold coffee”

“Ubicación, limpieza y atención 100/100.”

“Always a nice and quiet place to stay. Shopping is nearby for everything you need. The staff is always helpful and very nice. Great place to stay.”

“All was great”

“Great breakfast. Rated lower because elevators did not work, had been out 3 weeks already. Room good, clean, and staff helpful.”

“The stairwell smell like urine. Often times the stairway would be dark! They advertise breakfast and it was just packaged muffin tops and mini honeybuns. This place didn't feel safe for a solo female traveler. Often times they're wasn't anyone at the front desk. One day I didn't see anyone at the desk at all. After all you pay for what you get!!”

“Pillows had stains that look like mold, bathroom had hair all over it, sink barely had any water”

“The room smelt like mold so bad..air condition was so loud, had to ask them to shut the side door in hall that was giving access to public and should have been shut and not able to be opened to public access. It was myself and granddaughters so we was scared with it being so close to our room. I have been staying at holiday inns for forty years This is the very first time I have ever seen a holiday inn at this level.”

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“My reservation rooms had to be changed due to elevator not working then my disability room was not given to me had to move to a room where pets can stay in had a funny Oder. My second room was placed on second floor with having to climb stairs with our luggage’s and guest and this room had a real bad cleaning issue where toilet was left dirty and filthy had to be moved to a new room I will never stay there again. Breakfast wasn’t any good it was just a waffle maker had to go out for breakfast.”

“TV didn't work half the time, pool always closed, and our room smelled like weed the whole 4 nights we were there ,terrible experience”

“Horrible. I tried 6 rooms and still either air conditioning or tv didn’t work. At 4 am there was a fight between a pump and his lady. Drug heads all in the parking lot. Worst mistake to stay there.”

“The staff was absolutely so incredibly crazy rude”