Hotel vicino a Santa's Village - East Dundee

“Clean room, professional and polite staff, great rates, good breakfast”

“2nd will definitely come back”

“The Tv did not work. They were unable to fix the air conditioner problem, which means the air conditioner ran all day and they were unable to turn it off, which could have caused a fire hazard the refrigerator never did work all my food went bad. I came here to be comfortable and never was comfortable at all.”

“Bugs on beds”

“El sitio es espectacular, lo único que no me pareció fue que hallan cobrado un deposito por habitación, cuando en la información para hacer la reservacion no decía nada!”

“Breakfast good. Waffles always a great idea!”

“Arrived and did not have towels, had to wait for laundry to be completed. Bed was essentially a cot with a beat up chair in the corner. Visible dust buildup on tops of walls. Saw many small black bugs throughout visit, then on last day saw multiple cockroaches. Front desk operated on limited hours and when they were there, did not acknowledge guests.”

“Clean room and was close to my house, perfect for my bathroom remodel”

“Good”

“At all not good”

“Very dirty, walls peeling off in the rooms, bathroom door wouldn’t shut all the way, gum was trashed and lots of construction that wasn’t listed anywhere online, ac was awful and entire hotel felt very warm”

“Great”

“Room was clean, breakfast was fine and staff were nice. The side door to the building had a non working lock so you could exit through that door, however you couldn't enter through that door and had to always use front door. There was no sign on the door that it didn't work so guests often tried to use it and then had to walk around to the front door. The indoor pool was frigid and felt like it either had a broken heater or the heater was turned down to a point that it wasn't usable. Our kids...

“The property itself was horrible not clean smelled of cigarettes homeless man in parking lot peeing then he was in the lobby We left an hour after checking in Stains on sheets ceiling was cracked and collapsing. Ice machine was broken out of order AWFUL”

“Newly renovated, well staffed. Good place.”

“Hotel was nice but room smelled like smoke. We didn’t ask to change because I was already super sick, which is my fault but still something that should have been noticed before renting out the room.”

“The staff was amazing and the food from the Placery was really good. The property itself could use an update. The window in my room was cracked with a bad repair and the air conditioner was very loud and did very little to cool off the room. The room needed to be updated.”