Overall the hotel is nice and the food is great. When we landed at the airport I received communication from the hotel that their was a medical emergency with a child in the room we booked so we were placed in a nearby hotel for our 1st day. I tried to be understanding and accepted the offer. The second day in Greece we checked in to Sea View and were placed in a room I didnt pay for. After asking why we were down graded, the receptionist told me the room pictured on my phone didnt exist, and then proceeded to tell me the hotel had renovations and he'd never seen that room before. After expressing this to expedia and it being brought to the owners attention, I was them told the room did exist but the medical emergency involved an 80 year old man that may have had a stroke so he needed to stay an additional 3 days. In the end I received a discount, which was nice but I truly felt lied to by all involved. It went from a child emergency, to the room not existing, to an emergency with an elderly man. I truly believe they overbooked rooms and instead of being honest and apologizing, they kept coming up with new lies to tell me. I would have been ok with the truth, but the changing stories about our room made it akward to dine each morning with the owners at the restaurant. Because of this, we dined at surrounding restaurants most days to avoid them. We spent 2 days traveling with my son to get to Greece and almost $12k USD on this trip. Honesty goes a long ways!
