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Recensioni per Motel 6 Saraland, AL

2 out of 5
Motel 6 Saraland, AL
1101 Industrial Pkwy, I-65 Exit 13, Saraland, AL

Recensioni

6,6
Valutazione di 10 - Eccellente. 74 su 267 recensioni" "
Valutazione di 8 - Buono. 66 su 267 recensioni" "
Valutazione di 6 - Soddisfacente. 34 su 267 recensioni" "
Valutazione di 4 - Scarso. 43 su 267 recensioni" "
Valutazione di 2 - Terribile. 50 su 267 recensioni" "

6,4/10

Pulizia

7,6/10

Personale e servizio

5,8/10

Servizi

6,4/10

Condizioni e dotazioni della struttura

6,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Alexis

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice and convenient
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Andrew

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A great stay for the price with kind and friendly service. 😊
Soggiorno di 2 notti ad aprile 2024
Risposta di Brand Experience Team, il giorno 24 apr 2024
Hi Andrew,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Soddisfacente

Ruben

Comfortable always
Soggiorno di 1 notte a marzo 2024
Risposta di Brand Experience Team, il giorno 11 apr 2024
Hi Ruben, We are glad you enjoyed your stay!Maz K.#Team6

8/10 Buono

Ruben

Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

James

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Manager was very helpful to my needs
Soggiorno di 2 notti a febbraio 2024
Risposta di Nancy Y., il giorno 6 mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Soddisfacente

Lisa

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Servizi
Had roaches and the bed laundry was dirty looking and the towels was too
Soggiorno di 3 notti a febbraio 2024
Risposta di Brand Experience Team, il giorno 28 feb 2024
Hi Lisa,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Eccellente

PAUL

Mi è piaciuto: Pulizia
The staff
Soggiorno di 1 notte a febbraio 2024
Risposta di Brand Experience Team, il giorno 21 feb 2024
Hi Traveler,Thank you for the perfect rating!! Maz K.#Team6

6/10 Soddisfacente

james

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 6 notti a gennaio 2024
Risposta di Nancy Y., il giorno 14 feb 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terribile

Robert

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Our room smelled like cigarette smoke. We were in room for approximately 1hour and cockroaches started coming out so we checked out. Barb at the front desk was very understanding and gave us a refund. 5 stars for Barb, 0 for the room.
Risposta di Nancy Y., il giorno 14 feb 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Eccellente

April, Toomsuba

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place to stay! Amazing staff.
Soggiorno di 2 notti a febbraio 2024
Risposta di Nancy Y., il giorno 14 feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Eccellente

Shirmair

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a gennaio 2024

6/10 Soddisfacente

Brent

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Amy

Soggiorno di 1 notte ad agosto 2023

8/10 Buono

Beverly

Soggiorno di 1 notte a luglio 2023

10/10 Eccellente

Rebecca

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great staff at check in. Nice large clean room
Soggiorno di 1 notte a maggio 2023
Risposta di Nancy Y., il giorno 23 mag 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Eccellente

Layla

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2022
Risposta di Bev, il giorno 14 dic 2022
Hello Layla,Thank you so much for the great review. We appreciate your time and hope to see you again. Until then we will leave the lights on for you.Bev#Team6

8/10 Buono

John

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Average motel stay.
The motel was adequate for our needs could have been cleaner. Had a microwave no clock. not bad for the price.
Soggiorno di 2 notti a novembre 2022
Risposta di Bev, il giorno 14 dic 2022
Hello John,Thank you so much for your review. We appreciate your time, and hope to see you again. Until then, we will leave the lights on for you.Bev#Team6

2/10 Terribile

Dean

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The facility was nothing as it was depicted on Expedia. The outside condition of the building was unkept, the trash cans hadn’t been emptied in weeks, the stairs leading up to the second floor covered in mud. The bathroom area was dirty and there was feces left on the toilet seat that was overlooked and not cleaned. The facility was really being used as a housing area for local Immigrant workers.
Soggiorno di 1 notte a novembre 2022
Risposta di Bev, il giorno 14 dic 2022
Hello Dean,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Bev#Team6

4/10 Scarso

Lee

Soggiorno di 2 notti a giugno 2022
Risposta di Bev, il giorno 14 dic 2022
Hello Lee,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. Bev #Team6

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nasty don’t waste your money
Room was dirty and housekeeping was rude and there was roaches everywhere and will not stay again
Soggiorno di 2 notti a ottobre 2022
Risposta di Brand Experience Team, il giorno 10 nov 2022
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Buono

Velda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2022
Risposta di Team6, il giorno 10 set 2022
Hi Velda, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on for you.

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia
Soggiorno di 1 notte ad agosto 2022
Risposta di Nancy Y. , il giorno 6 ott 2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Buono

mike

Mi è piaciuto: Pulizia, personale e servizio, servizi
Easy on off interstate.
Soggiorno di 1 notte a luglio 2022
Risposta di Brand Experience Team, il giorno 1 set 2022
Hi Mike,Thank you for positively rating your stay!Lilith#Team6

8/10 Buono

Mary

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a luglio 2022
Risposta di Brand Experience Team, il giorno 1 set 2022
Hi Mary,Thank you for the perfect rating!Lilith#Team6

2/10 Terribile

Jason

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Run down, disgusting
The hotel is run down. The bed is very hard and uncomfortable. The door was open to the room when I got to it. Everything is in ill repair. The sheets were only flat sheets. Not a fitted sheet on the bed. The comforter was absolutely disgusting. Old and terribly warn. Wholes in the wall. Just overall terrible conditions. If I could have gotten a refund I would not have stayed.
Soggiorno di 1 notte a luglio 2022
Risposta di Brand Experience Team, il giorno 1 set 2022
Hi Jason,We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith#Team6

2/10 Terribile

Stephanie

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The pictures are false. The room had food and dirt stains all over the wall. The bedding had visible stains and the mattress smelled like urine. URINE!!! There was old soap covered in hair in the tub. My kids had black feet after taking a bath. I cried all night at how horrible this property was for $140!!!!
Soggiorno di 1 notte a luglio 2022
Risposta di Brand Experience Team, il giorno 8 lug 2022
Hi Stephanie, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

2/10 Terribile

Justin

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We drove 5 hours to get to this place. Once we checked in the front desk gave us the wrong room. Then when we finally was able to get the right room it was HORRIFIC! The walls, & floors were DIRTY! The door was not safely secured once locked. ROACHES were crawling on the floor! No wifi. The toilet was not stable. It rocked when you sat down. We will never visit this location again!
Soggiorno di 1 notte a giugno 2022
Risposta di Brand Experience Team, il giorno 8 lug 2022
Hi Justin, Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K. #Team6

10/10 Eccellente

Rebecca

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I really never stay at Motel 6. But i am traveling with my dog. The room was clean comfortable and better than some 200 rooms ive stayed in. Top comforter was stained and so i just used my own. But otherwise I'd stay here again.
Soggiorno di 1 notte a giugno 2022
Risposta di Brand Experience Team, il giorno 8 lug 2022
Hi Rebecca, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

6/10 Soddisfacente

Glendora

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Floor seemed as if it hadn't been swept or mopped. Wall next to sink where trash can was, was filthy and looked like dried blood or something on it.
Soggiorno di 1 notte a maggio 2022
Risposta di Brand Experience Team, il giorno 8 lug 2022
Hi Glendora, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

2/10 Terribile

Vicki

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Nasty place
Place is very dirty and tolet was broken place qas VERY nasty stain on sheeta ans blankets food on floor walls need painted head board very dirty walls nasty with what looked like blood on them
Soggiorno di 1 notte ad aprile 2022
Risposta di Brand Experience Team, il giorno 11 mag 2022
Hi Vicki, We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 Terribile

Virginia

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
This was my first experience with a Motel 6 where I was not happy with my stay. The room was absolutely dirty and in desperate need of basic cleaning and deep cleaning. I am positive that the linens were not changed between us and the previous quests. I literally didn’t want my feet to touch the ground. It was so filthy. Nasty, dried liquids on the floor by the bed that I don’t even want to think about what it was, pubic hair everywhere, dust on surfaces. Usually when people complain about the cleanliness I feel they are being over the top with their expectations and it’s usually based on decor. This place was appalling and the owners should be embarrassed to run a motel so dirty. The only thing going for this place was to the best of my knowledge there was no bed bugs. I am not one to ever complain about hotels. And this may be my first time to write a review based on a hotel experience.
Soggiorno di 1 notte a marzo 2022
Risposta di Brand Experience Team, il giorno 11 mag 2022
Hi Virginia, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith #Team6

2/10 Terribile

Elissa

Soggiorno di 1 notte a marzo 2022

2/10 Terribile

Lisa

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nasty, run down, worn out with mildew on the bathroom ceiling which I cleaned myself!! Never again!!
Soggiorno di 5 notti a marzo 2022
Risposta di Brand Experience Team, il giorno 11 mag 2022
Hi Lisa, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

10/10 Eccellente

Tommy

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and quiet
Soggiorno di 1 notte a marzo 2022
Risposta di Brand Experience Team, il giorno 14 mar 2022
Hi Tommy, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

4/10 Scarso

Kathleen

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Won't Stay Again
I really don't like leaving bad reviews but I feel like other travellers should be aware. I have stayed here several times but it seems it gets worse every time. I understand the last few years have been tough on hotels, but cleanliness is number one and doesn't require an investment. I will say they did work to help my issues but for a work trip there's not time for all of these issues. So the first room I checked into had visible dirt on the sheets. I'm talking about actual dirt, like the sheets got drug on the ground, dirt you could pick up with your hands. So they switched my room, the next one the floor tile was coming up, room was super dusty, actual HANDFULS of hair I had to clean up and not one but TWO dirty soap bars, one on the bathtub, one on the floor behind the door. Also holes in the bedspread, appear to be cigarette burns or just really old. The tv was not working and the clerk did attempt to fix it but was not able to. Then I realized at 10pm that there was no bathroom light. They offered me a 15% refund but it honestly isn't worth the hassle. I appreciate it is a lower cost hotel and some less than desireables are to be expected but cleanliness is paramount. I unfortunately will be staying somewhere else when I work in town going forward.
Soggiorno di 1 notte a marzo 2022
Risposta di Brand Experience Team, il giorno 14 mar 2022
Hi Kathleen, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

4/10 Scarso

Dandre

Viaggio di lavoro
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Room had roaches everywhere... bathroom wasnt clean WILL NOT STAY HERE AGAIN
Soggiorno di 1 notte a febbraio 2022
Risposta di Brand Experience Team, il giorno 14 mar 2022
Hi Dandre, Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K. #Team6

8/10 Buono

Tommy

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Clean and comfortable
Soggiorno di 1 notte a gennaio 2022
Risposta di Brand Experience Team, il giorno 14 mar 2022
Hi Tommy, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

8/10 Buono

DIDDIER

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a gennaio 2022

10/10 Eccellente

Taylor

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2022
Risposta di Brand Experience Team, il giorno 14 mar 2022
Hi Taylor, Thank you for the perfect rating!! Maz K. #Team6

8/10 Buono

Theodore

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 8 notti a gennaio 2022
Risposta di Brand Experience Team, il giorno 11 mag 2022
Hi Theodore, Thank you for positively rating your stay! Lilith #Team6

10/10 Eccellente

Angela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Easy check in and easy parking cameras and well lit
Soggiorno di 1 notte a gennaio 2022
Risposta di Brand Experience Team, il giorno 14 mar 2022
Hi Angela, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Maz K. #Team6

4/10 Scarso

Jimmy

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a gennaio 2022

8/10 Buono

leanna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2021
Risposta di Brand Experience Team, il giorno 14 mar 2022
Hi Leanna, Thank you for positively rating your stay!! Maz K. #Team6

8/10 Buono

angel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2021

8/10 Buono

noelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice comfortable stay traveling with our dog. In a convenient area.
Soggiorno di 1 notte a dicembre 2021
Risposta di Brand Experience Team, il giorno 14 mar 2022
Hi Noelle, Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals, and all well-behaved pets always stay free and are welcomed every visit. We hope to see you soon, Safe Travels! Maz K. #Team6

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Horrible
Every sheet and pillow case is stained. The air would not turn off full blast and the room was in disrepair
Soggiorno di 1 notte a dicembre 2021
Risposta di Brand Experience Team, il giorno 14 mar 2022
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

8/10 Buono

Elizabeth

Viaggio con animali domestici, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
just wish they had coffee
Soggiorno di 1 notte a dicembre 2021
Risposta di Brand Experience Team, il giorno 14 mar 2022
Hi Elizabeth, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Maz K. #Team6

2/10 Terribile

Misty

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The staff was rude way overpriced for the conditions we stayed in. Room was not cleaned at all dirt on floor in tub sink. Just don’t stay there anyone who does deserves a refund. They would not even put out completely coffee I don’t know of any hotel that does not offer coffee but thanks to pilot we were saved
Soggiorno di 2 notti a novembre 2021
Risposta di Brand Experience Team, il giorno 14 mar 2022
Hi Misty, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

10/10 Eccellente

Mir

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
good review
it meets the standard of motel-6, that is great.
Soggiorno di 1 notte a novembre 2021
Risposta di Brand Experience Team, il giorno 14 mar 2022
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Maz K. #Team6