ApartHotel a Savannah

“Beautiful”

“I booked a loft for a extra charge bc it had an upgraded bathroom and kitchen. My friend booked a 1 br unit. We got the same room... when i contacted them they told me the were all "technically" lofts. I explained my room matches the 1 br pictures and was the same as my friends room. Why was i charged more for booking the Loft? I got robotic responses not explaining ultimately telling me they appreciate my understanding. I was not understanding. Hey, if you overbook i get it. But be...

“Found a hidden gem in the heart of the historic district! Southern charm and modern amenities in our impeccably decorated room. This boutique hotel is only a 6-10 minute walk from all the major attractions in Savannah. Looking forward to coming back in the near future.”

“Beautiful room and very pleased! We will definitely stay here again!”

“We booked the opal suite. It was just as the pictures looked, except maybe even better! There are 2 units on each floor. Opal was on the top and we loved sitting in the little sun room in the comfy blue chairs. There is also a small couch but not big enough for sleeping (love seat sized). The checkin instructions with pictures via the virtual checkin desk were super helpful! The elevator worked without issues. Great location! We didn't have a problem getting parking on the street. Some noise...

“After a booking mixup on what Expedia had listed & what the property details were.. we were happily surprised that the staff & GM made an exception for our reservation. Everyone was very helpful, room was great, clean, great outdoor spaces & easy beach access.”

“The property and room was very good. Marriott Service polite and friendly.”

“Todo perfecto”

“Extremely disappointing customer service and an alarming billing experience. During our stay at Marriott’s Barony Beach Club, staff attempted to run my card more than 50 times within roughly two hours while calling my phone back to back. Despite all those attempts and calls, they could not clearly explain why they needed additional money from me or what it was supposed to cover. If there is a legitimate balance due, explain the amount and the reason. Guests should be able to ask basic billing...