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Recensioni per Hosteeva Capitol Hill Condos

Hosteeva Capitol Hill Condos
1722 B 14th Avenue, Seattle, WA

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 3 su 7 recensioni" "
Valutazione di 8 - Buono. 1 su 7 recensioni" "
Valutazione di 6 - Soddisfacente. 2 su 7 recensioni" "
Valutazione di 4 - Scarso. 0 su 7 recensioni" "
Valutazione di 2 - Terribile. 1 su 7 recensioni" "

7,2/10

Pulizia

6,0/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

Recensioni

10/10 Eccellente

Reginald

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a giugno 2023
Risposta di Lea, il giorno 4 ago 2023
Hi, Reginald! Thank you for staying with us and giving us a perfect rating. Our place aims to provide a truly unique experience. We hope your next stay is just around the corner. Team Hosteeva

2/10 Terribile

Angela

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e comfort della camera
Unacceptable
This property was unacceptable. First of all, it's on the bottom/basement level of an apartment building and quite difficult to access due to steep and uneven walkways. But that would be easy to look past if the space itself looked and felt even remotely as advertised. When we walked in, it smelled bad, and we soon found out why. There were fresh coffee stains on the counter, dirty dishes (old cereal) in the sink, used and wet towels in the kitchen and bathroom, and the floors were filthy. The interior was run down (damaged walls, broken moldings), and there was a large hole in a door next to the bed that presumably led to some kind of garage (the door was locked). The space was advertised as able to sleep 4, with a queen bed and a fold-out couch. There was indeed a queen bed, but the fold-out couch barely expanded to a twin size bed. The door to the outside "courtyard" had a busted lock. Needless to say, we left immediately. Hotels.com was professional and generously offered us a full refund plus a little extra for our troubles. However, I wanted to leave a review in case they don't take down this property. A warning to all: DO NOT RESERVE THIS SPACE.
This door is literally a few feet from the bed. Who knows what creatures will visit you at night.
Soggiorno di 3 notti a luglio 2023
Risposta di Lily, Team Hosteeva, il giorno 21 lug 2023
We apologize for the unacceptable experience you had at our property, Angela. Your feedback is valuable to us, and we take your concerns seriously. We deeply regret that the space did not meet your expectations and that you encountered various issues during your stay. Our team will ensure this doesn't happen again. We appreciate your feedback and hope to have the chance to regain your trust in the future.

6/10 Soddisfacente

Deborah

Non mi è piaciuto: Pulizia e comfort della camera
Good location, comfort and cleanliness poor
Positives: The apartment is well located in the vibrant Capitol Hill area with many excellent restaurants and good access to Downtown, grocery store and the Seattle Centre via public transport. The bed was comfortable and linens were clean. WiFi and TV were good. Negatives: Check-in was awful. I had not been sent the access codes. It took 2 phone calls, various messages and 45 minutes to get in. The apartment was not very clean. The oven was filthy! It took 3 days messaging with 3 different agents for housekeeping to come and clean it. The venetian blinds were broken and very dirty. The hot-air heating was noisy and ineffective as the building is very poorly insulated. There was no heating at all in the bathroom. The shower pressure was barely more than a trickle The sofa in the lounge area was so uncomfortable that we had to use pillows and a duvet to sit on. Access to the apartment is via an external and internal staircase which was difficult with luggage and would not be suitable for anyone with mobility issues. This is the second time we have stayed in an apartment managed by Hosteeva. On both occasions we have had maintenance and communication issues. We would not stay with them again.
Soggiorno di 7 notti a marzo 2023
Risposta di Carrie, Team Hosteeva, il giorno 10 mar 2023
Hi Deborah! Thank you for staying with us and sharing your feedback. We're glad to hear you liked the rental location and appreciated our comfortable beds. We apologize for any inconveniences you experienced during your stay and would like to assure you that we will take all necessary steps to ensure this won't happen again. We do hope to host you again!

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia e comfort della camera
The best stay ever!
This property was a wonderful base for my visit to Seattle. Its cleanliness, convenience, safety, security and serviceability were all first rate. The local contact person was knowledgeable, helpful and easy to reach when necessary.
Soggiorno di 7 notti a gennaio 2023
Risposta di Jack, Team Hosteeva, il giorno 30 gen 2023
Wow! Sounds like you’ve had a wonderful time with us, Robert. It means so much to us when our guests share their experiences. Happy to know we’ve been able to meet your expectations. You're welcome to any of the properties we manage across the country.

10/10 Eccellente

Andy

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 6 notti a settembre 2022
Risposta di Vivien, Team Hosteeva, il giorno 12 set 2022
We loved hosting you, Andy! Thanks so much for your stellar rating and good vibes. Looking forward to your next visit. Hurry back!

6/10 Soddisfacente

Lydia

Viaggio di lavoro
Decent place in a nice area, parking is a challenge so better to use public transit, easy access to food/grocery options.
Soggiorno di 5 notti a gennaio 2022
Risposta di Vivien, il giorno 13 gen 2022
Thank you, dear Lydia, for choosing Hosteeva! It's been great to have you! Looking forward to hosting you again for another amazing experience!

8/10 Buono

Beverly, Miami

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I had trouble getting into the condo because the code I was given to the room did not initially worked. It was corrected after I called but this happened two more times. I disliked that because after traveling all day, I was tired and just wanted to relax. Secondly, the residents in the room above were constantly moving and the floor was noisy and disturbing. Overall, my biggest issue was the parking. There was no parking anywhere close to the condo. Sometimes I parked four or five blocks away and it was always raining. I think Hosteeva should have stated that parking was difficult to find in the surrounding areas.
Soggiorno di 5 notti a novembre 2021
Risposta di Carrie, Team Hosteeva, il giorno 2 dic 2021
Hey Beverly, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We are sorry to hear that you faced some inconveniences during your stay. Please note, that all the details about parking and any other amenities are sent with check-in instructions. however, we hope that good outweighed the bad during your stay and we'll see you soon at an of our numerous properties across the US.