Case in affitto a Shortsville

“This owner is impossible to work with. VRBO actually investigated him and refunded us after he would not refund himself. There was no heat in the unit, only 2 small table top space heaters. Missing knobs on stove, fridge wobbled and could fall, upstairs bathroom drawers didn't exist just the front piece and when you pulled on it a hole was behind, one tea bag and an old powder creamer in "coffee bar", AND AN EXTREME SMELL OF URINE. I sent text messages to VRBO along with pictures of all this...

“This is our 2nd time staying at Serenity in South Wedge and it’s truly like a home away from home! It’s the perfect space for our families to travel. Clean, comfortable, 5 minutes from downtown, a short drive to everything imaginable, what more can you ask for!!?? Thanks for being so great! We’ll be back! ”

“Host was very communicative and flexible with our timing. House was clean and very well appointed with everything we may have needed. ”

“Christmas stay while visiting family. Host very responsive and accommodating. Had a small tree and lights/wreath above mantel - festive extra touch. Exceptionally clean. Private, lake view, amazing sunrises. 2nd stay with Bella Vista and plan to stay again.”

“The house is cute with nice details. The location is very good - near many things including University of Rochester and Strong Memorial Hospital. The kitchen & downstairs bathrooms were clean. The living room had a nice TV and comfortable furniture. However, the house is not being maintained as it should be - on arrival there was a wet washcloth and an obviously dirty, stained towel in the upstairs bathroom. The shower curtain was hanging off the rod because there are not enough hooks to hold...

“From the very beginning, communication was 100%. Jessica was so amazing. The cabin is exactly what you see & more. My family loved the miniature getaway that we plan on booking in the near future. Thank you Jessica for sharing your home with my family. ”

“10 of us stayed here for Christmas. The house was perfect for what we needed and the views were beautiful. The beds were comfortable and the dining room table was perfect for our group. The kitchen came equipped with everything we needed. We did have a couple questions and Cate was very quick to respond. We would absolutely return to this house. ”

“Very clean, comfortable, and welcoming.”