Hotel vicino a Smithfield and Isle of Wight Visitor Center - Smithfield

“Everything was great.”

“Upon arrival the front desk clerk who helped me was in my opinion rude. I can understand if the room isn’t ready at check-in but with giving minimal information such as I’ll see what’s going but coming back with nothing is unacceptable. Then taking care of the next person offering snacks at check in and basically giving me the cold shoulder while I wait. Everyone has a bad day but if I’m not giving you attitude for my wait I don’t accept attitude for your seemingly incompetence!”

“Viewing the site online was very different from pulling up. There were lots of utility trucks on the property It’s located in the back clearing of a wooded space so it looked out of place. The room had a dry strange odor. The bathroom looked nothing like the site. We had food left out that by morning was ant infested. The “I Love NN” sign on the site is NOT on the property.. was told it was actually at the City center tourist area(A.I can put things anywhere). Breakfast was so so (bacon was...

“This is relaxation at its best”

“No breakfast provided. Had to pay for breakfast at the hotel. Was under the assumption that there was a breakfast bar in the morning. Guess Not!”

“The hotel could use a few updates here and there but overall, spacious room, sufficiently appointed, and friendly staff. Really good value for the price. I didn’t have any pots and pans in the room since there’s a kitchen. Would be good if those were stocked.”

“2nd floor ice machine was out of service. Great stay besides that!”

“Everything was good”

“Room was disgusting. This hotel is not well maintained. When I asked for the room to be cleaned I was told it would be taken care of but it was never addressed. Please do yourself a favor and do not stay here.”

“Great staffk Usauai”

“Older facility…poorly maintained…literally the ‘last resort’ as we were attending activities in Hampton but everything was sold out. Mold in bathroom tub…bugs crawling on floors. Heating unit only blew cold air. The thick glass around the lobby desk should have been an indication of what to expect.”