Hotel a Smithfield

“During our stay, we experienced the following severe issues: Public Areas: The lobby and level 3 elevator floors were visibly filthy with housekeeping cart wheel marks and were never cleaned during our two-night stay. The women’s lobby bathroom trash was overflowing and remained unemptied the entire weekend, and there was no hand soap. Room 323: The sink and bathtub backed up. Maintenance ignored our call, forcing my son to ask for a snake to clear the drain himself. The toilet handle was...

“Nice breakfast & great Staff!”

“Everything was fine .”

“Just spent three nights at this hotel for a couple getaway. Very friendly staff at check in and throughout our stay. Room was spacious and beds extremely comfortable. Morning breakfast was a treat with new items every day. Pool and hot tub was a perfect way to end the day. Thanks for a great stay.”

“So we unfortunately stayed when a storm had hit and there was no power at the hotel and therefore we couldn't use the amenities. The third shift guy Michael was very helpful taking us to our room via flashlight and getting us what we needed. They also had provided breakfast via donuts, bagels, juice, etc and McCafe coffee so we were still happy with our stay, especially under the circumstances out of their control.”

“Clean and well maintained. Central heat and AC not reliable. Room temperature varies. Use your ear plugs because of noisey highway. Trees behind the lodge need cutting to prevent roof noise. Microwave and mid-sized refrigerator in room. Cable TV worked great. The bed was comfortable. No extras except soap and towels provided. Low price lodging, not luxury. ”

“Great place”

“Creative rooms that were clean and fun. No staff on site, however chat staff helpful with quick responses and solutions. Area around property sketchy, dining extremely limited in town. Town was nonexistent and not worth visiting.”

“I had quite a long stay and all was good. The hotel is not luxurious but it’s clean and the staff is GREAT. Always in a good mood and available. Would stay there again for sure. ”

“Clean rooms,friendly professional staff ”

“If you are visiting Kendrick Family Ballpark, this is the ideal place to stay. It is directly across the street. The staff are friendly and helpful. The rooms are clean and comfortable. Though breakfast is not included, the in-lobby Starbucks provides more than enough options for breakfast. The only negative, the rooms do not have microwaves.”

“The check in person was very helpful providing a more appropriate room. I didn’t need a suite.”

“Everything was wonderful”

“Nice staff and clean room.”

“After booking, Donna called me to confirm my stay and ask my arrival time. I appreciated it. It was a cold day with a temperature dropping to below 30 degrees. Taking bath in the big bathtub kept me warm all night even without heater. The heater was noisy when operating. Thus, it was good I took a warm bath and shut off the heater.”

“Rooms are clean, and spacious. Location is excellent. They did serve breakfast but did not utilize. It is not a large bar or restaurant. Staff was friendly and receptive.”

“Tiny, very old room. Blankets had cigarette burns in them. Springs could be felt in the mattress. This place has not been kept up at all.”

“Nice location. Under construction/maintenance at the time so improvements in progress. Staff very friendly and helpful. Like the privacy of the “cottages”. We enjoyed our stay and so did our dog!”