Hotel vicino a Smoky Mountain Knife Works - Sevierville

“Breakfast was great!”

“Breakfast was good with adequate parking ”

“This hotel was pretty new and it was beautiful! Most comfortable bed I’ve ever slept in at a hotel. Super clean!”

“Great room with one design issue, no complaints at all about the service or anything else. The only thing that was an issue is the road noise, it's next to the highway and people were revving their engines all night with the room not designed to block any of it. ”

“We have a great stay. It was great to see the staff really cared about people being safe at the waterpark and had a good time. It was great to see the staff being nice and teaching kids how to do the surf rider without getting mad. ”

“My whole experience was excellent. The beds are so comfy. The breakfast was good. The staff was very pleasant. I slept so well. I love the Holiday Inn express.”

“Room was clean and parking was easy right outside your room”

“Receptionist upon arrival was delightful but when she heard me say “ the basketball game starts soon” she laughed and told me that if it was on CBS I wouldn’t be watching it. It was and I missed a 1 point regional final game. Not remotely funny since we had planned our drive around game time. In addition not one of the clocks in the room was set to the right time. I tried to set the alarm clock but needed a screwdriver to do so. Will definitely use another hotel chain next trip. ”

“Yes Parking wad good”

“The rooms carpet was fraying by the edge of the vinyl flooring. The bathtub had rust spots. The blinds on all three windows were broken. I have pictures of all of these complaints. The staff told me that every room is booked and everyone has checked in. Then twenty minutes later he called me and told me there was a cancellation and a room was available. How could that be if everyone was checked in. He only did this because I asked for the manager or when the manager was going to be there.”

“Clean ”

“Room was decent for the price. Good breakfast. Good value overall”

“Convenient location very clean property ”

“Housekeeping did not change sheets, towels, trash, when asked during our stay. We had to ask management to ensure our rooms were serviced several times before housekeeping actually came. Hotel check in was great. Staff in lobby were very friendly! Parking was very easy. The view from the patio is beautiful! They used to have a full breakfast years ago but now just serve muffins and juice and coffee but that was okay to get us started in the mornings.”

“Buona struttura,pulita e confortevole ,vicina a Gatlinburg...”

“Clean property and rooms. However, the beds are absolutely terrible. ”

“ This was beautiful. The historic charm was amazing. This will definitely be where we stay during our next visit. The only thing we missed was the Sky Lounge. Loved it!!!”

“Hotel staff was super friendly. Breakfast was good and kept full the entire time. Room was clean. The only complaint I have is the parking. We stayed during ponies in the smokies. The event itself has parking for car trailers for a fee. However there were at least 3 vehicles with trailers parked in the hotel lot that took up approximately 10-15 spaces. People had to park along curbs and under the front entrance. Trailers should not be allowed to park there especially if the venue they are...

“Do not stay here- they have bed bugs the rooms are disgustingly unkept and if you bring any problems to management they will threaten you .”