Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us at Grand Hotel Sofia. Providing exceptional experiences for our guests is always our top priority, and we're delighted that you found our accommodations comfortable. We look forward to welcoming you back on your next visit to Sofia. Safe travels!Best Regards,A.PehlivanovFront Office Manager

Dear Gino,Thank you so much for staying with us and for sharing your wonderful feedback!We are pleased that you have enjoyed your stay. Looking forward to be at your service again!Best Regards,Nikolay Rusev,General Manager

Dear SalvatoreThank you for your feedback and kind recommendation!Looking forward to welcome you again!Best Regards,Nikolay Rusev,General Manager

Dear DonatellaThank you for your feedback!Looking forward to welcome you in 2024 at the Grand Hotel Sofia!Best Regards,Nikolay Rusev

Dear Americo,Thank you so much for staying with us and for rating us. It would be our pleasure to welcome you back! Best Regards, Nikolay Rusev, General Manage

Dear Stefano,Thank you for visiting our hotel and for sharing your feedback! It would be real pleasure to welcome you again at the Grand Hotel Sofia!Best Regards,Nikolay Rusev, General Manager

Thank you for your feedback!

Thanks for your feedback!Hope to see you back soon!Best Regards,Nikolay Rusev,General Manager

Dear Valued Guest, Thank you so much for sharing your experience with us, for choosing our preperty and for your overall rating of Grand Hotel Sofia as an excellent hotel. It would be a great honor and pleasure to welcome you again next time you are in town. Best Regards, Nikolay Rusev General Manager

Dear Benedetti, Thank you for your wonderful review! The managment is pleased that you enjoy your stays! It is great to know that our eforts have been noticed! Looking forward to welcome you back! Best Regards, Nikolay Rusev, General Manager

Dear Valued Guest, Thank you sincerely for choosing Grand Hotel Sofia and for sharing your short comments. We really appreciate it! Looking forward to welcome you back! Best Regards, Nikolay Rusev, General Manager

Dear Valued Guest, Thank you for your feedback! We are looking forward to your next visit to Sofia and our hotel. Kind Regards, Nikolay Rusev

Dear Valued Guest, Thank you very much for staying with us and for sharing your experience with others. We are pleased that you have had enjoyed your stay and we are looking forward to welcome you back! Nikolay Rusev General Manager

Dear Isabella, Thank you very much for your kind recognition! We are really happy that you have enjoyed your stay at the Grand Hotel Sofia and we are looking forward to welcome you back soon! Kind Regards, Nikolay Rusev

Dear Nicola, Thank you very much for staying with us and for your wonderful feedback. I can assure you that this is the best reward for the eforts of our team. We are really pleased that you have enjoyed your experience with us! Looking forward to welcome you back at the Grand Hotel Sofia! Kind Regards, Nikolay Rusev General Manager

Dear Valued Guest, Thank you so much for sharing your comments with us and for choosing Grand Hotel Sofia! Looking forward to welcome you back Kind Regards, Nikolay Rusev

Dear Valued Guest, Thank you so much for taking your time to share this review. Thank you for your kind recognition and appreciation. Looking forward to welcoming you again for your next visit in Sofia! Kind Regards, Kristian Ivanov Front Office Manger

Dear Valued Guest, We are very pleased to learn you have enjoyed of your stay at Grand Hotel Sofia and that our level of service surpassed your expectations! Thank you sincerely for taking the time to write this review. Your kind recognition has been very well received. We look forward to the opportunity of welcoming you back on future occasions. Kind Regards, Kristian Ivanov Front Office Manager

Thank You for your kind recognition!

Dear Valued Guest, Thank you for your kind recognition! Kind Regards, Kristian Ivanov

Dear valued guest, Thank you for your wonderful comments about Grand Hotel Sofia. It is very pleasing to read your words of praise and we thank you heartily for taking the time to share your feedback with everyone. Naturally, we would love to be at your service again in the future and hope that your travel plans will take you back to Bulgaria. Kind Regards, Petya Angelova Front Office Manager

Dear Marco, Thank you for your wonderful comments about Grand Hotel Sofia. It is very pleasing to read your words of praise and we thank you heartily for taking the time to share your feedback with everyone. Naturally, we would love to be at your service again in the future and hope that your travel plans will take you back to Bulgaria. Kind Regards, Petya Angelova Front Office Manager

Dear valued guest, I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you choose Grand Hotel Sofia for your visit in Sofia. And we’re extremely grateful that you took the time out of your busy schedule to share this wonderful feedback. I really appreciate it and know the team will as well when I share it with them. We look forward to welcoming you back again the next time you are in town. Sincerely Petya Angelova Front Office Manager

Dear Valued Guest, Thank you for your wonderful comments about Grand Hotel Sofia. It is very pleasing to read your words of praise and we thank you heartily for taking the time to share your feedback with everyone. Naturally, we would love to be at your service again in the future and hope that your travel plans will take you back to Bulgaria. Kind Regards, Petya Angelova Front Office Manager

Dear valued guest, Thank you very much for the kind words, the service team is grateful for the recognition. Naturally, we would love to be at your service next time your travel plans take you to Sofia. Sincerely, Petya Angelova Front Office Manager

Dear Giorgio, Your description of Grand Hotel Sofia is the feedback that any hotelier can only dream about. Welcoming guests is more of an art than just a business for us, thus paying attention to the details is of great importance. My colleagues truly appreciate your comments on the service. Thank you for your words of praise and for your overall rating of Grand Hotel Sofia as an excellent hotel. It would be a great honor and pleasure to welcome you again next time you are in town. Sincerely Petya Angelova Front Office Manager

Dear Elio Loris, Thank you for your review posted on Expedia following your recent stay at the Grand Hotel Sofia. Our team here strives to make each guest experience as close to perfect as possible. When we accomplish that we have done our job. We are honored that you chose Grand Hotel Sofia while you were in Bulgaria. We are extremely grateful that you took the time out of your busy schedule to share this wonderful feedback. We are looking forward to welcome you back the next time you are in town. Sincerely Petya Angelova Front Office Manager Grand Hotel Sofia

Buongiorno Paolo, Le ringrazio molto per le sue gentili parole. Sara un piacere per noi di benvenuto di nuovo al Grand Hotel Sofia. Saluti Petya Angelova Front Office Manager

Buongiorno Marco, Le ringrazio molto per le sue gentili parole. Sara un piacere per noi di benvenuto di nuovo al Grand Hotel Sofia. Saluti Petya Angelova Front Office Manager

Dear valued guest, Thank you for the wonderful comments on your stay. Our service team is grateful for the kind recognition. If it has not been cleared at the reservation stage there is some information that has to be gathered upon check in so that we can respond to guests’ needs. Special requests about preferences on floor, opening windows and so on are all questions that could be address with the guests. We also have rooms with balconies on the top floor, where you can enjoy city view while having a cup of coffee. If you are planning another trip to Sofia, please take some time and ask my colleagues at the Front Desk to show you around the hotel so you can see different room categories and you can decide which one fits better to the purpose of visit. We are looking forward to your next booking. Sincerely Petya Angelova Front Office Manager Grand Hotel Sofia

Buongiorno Signorе, Le ringrazio molto per le sue gentili parole. Sara un piacere per noi di benvenuto di nuovo al Grand Hotel Sofia. Saluti Petya Angelova Front Office Manager

Dear guest, Thank you so much for sharing your comments. We appreciate your feedback thus this is the best way for us to meet guest expectations. I can assure you that this is an isolated incident and we will take this matter very seriously. Thank you again for your comments. I understand your disappointment but I am sure that if you decide to book again with us your next visit would be according to your expectations and my colleagues will make sure that it would be a worthwhile experience for you. Sincerely Petya Angelova Front Office Manager Grand Hotel Sofia

Buongiorno Signore, Le ringrazio molto per le sue gentili parole. Sara un piacere per noi di benvenuto di nuovo al Grand Hotel Sofia. Saluti Petya Angelova Front Office Manager

Dear valued guest, Thank you so much for sharing your experience with us. Your description of Grand Hotel Sofia is the feedback that any hotelier can only dream about. Welcoming guests is more of an art than just a business for us, thus paying attention to the details is of great importance. We are delighted that our efforts have been noticed. We are looking forward to welcome you again as a guest of the Grand Hotel Sofia. Sincerely Petya Angelova Front Office Manager Grand Hotel Sofia