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Recensioni per Sorrento Flats

Sorrento Flats
Via Accademia 16, Sorrento

Recensioni

9,8

Eccezionale

Valutazione di 10 - Eccellente. 201 su 236 recensioni" "
Valutazione di 8 - Buono. 28 su 236 recensioni" "
Valutazione di 6 - Soddisfacente. 4 su 236 recensioni" "
Valutazione di 4 - Scarso. 2 su 236 recensioni" "
Valutazione di 2 - Terribile. 1 su 236 recensioni" "

9,8/10

Pulizia

9,8/10

Personale e servizio

9,8/10

Servizi

9,8/10

Condizioni e dotazioni della struttura

9,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Giuseppe

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Struttura in pieno centro tenuta perfettamente..Luigi il proprietario gentilissimo ci ha aspettato al garage e ci ha accompagnato alla camera descrivendo la città e consigliandoci dove cenare...veramente bravo
Soggiorno di 1 notte a ottobre 2021
Risposta di LS, il giorno 23 ott 2021
Gentile Sig.Giuseppe; Grazie per questa eccezione recensione a 5 stelle dopo il suo recente soggiorno al Sorrento Flats. Cordiali Saluti; Luigi Scarpati General Manager

8/10 Buono

Mirta

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2021
Risposta di L.S., il giorno 3 giu 2021
Gentile Sig.ra Mirta; Grazie per la sua ottima recensione dopo il suo recente soggiorno al Sorrento Flats. Saluti; Luigi Scarpati General Manager

10/10 Eccellente

Galia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2017
Risposta di Luigi S, il giorno 9 nov 2017
Dear Guest; Thank You so much for this excellente review of 5/5 for Sorrento Flats. Best Regards; Luigi Scarpati. General Manager.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Buona alternativa ad un albergo convenzionale.
Ottima posizione dell' albergo ,centrale e a pochi passi dalla circunvesuviana.Consigliato per coppie giovani.Superato l' inconveniente del terzo piano senza ascensore sarete accolti dallo staff sempre molto cordiale.
Risposta di Luigi S, il giorno 1 apr 2016
Gentile Ospite, grazie per aver recensito il Sorrento Flats ed in particolare per aver sottolineato l'ottima posizione centrale a pochi passi dalla circumvesuviana e l'accoglienza ricevuta dal sempre cordiale staff. Purtroppo la nostra struttura, come pure descritto in Hotel.com, non è fornita di ascensore e ci auguriamo che questo non le abbia causato troppo fastidio. Saremo lieti di riaverla presto nostro gradito ospite. Cordiali Saluti Luigi Scarpati General Manager

10/10 Eccellente

And

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Inaspettato!
Graziosa location nel cuore di Sorrento. Da far invidia ai più grandi hotel della zona. Camera con tutti i confort. Ricca colazione. Personale attento e gentile. Da consigliare.
Risposta di luigi, il giorno 8 mar 2016
Gentile Ospite, grazie per l'eccellente recensione e per aver apprezzato la nostra struttura per la centrale posizione, la pulizia, la professionalità del nostro staff e la ricca colazione. Ci auguriamo di rivederla presto a Sorrento. Cordiali Saluti Luigi Scarpati General Manager.

10/10 Eccellente

Angelina, Kersbrook

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sorrento Flats B&B - Historical center of Sorrento 10+
My room was beautiful with the colors green and orange, very clean and very well organized in every detail. I've been to many 5 star hotels but I must be honest this room was better! had 2 large balconies with beautiful flowers.
Risposta di Luigi S, il giorno 4 ott 2014
Dear Angelina, thank you for rating us better than 5 star hotel! Are rooms are all newly renovated, and in fresh bright colours. And of course, we love flowers! All our property is decorated with flowers during spring and summer time! We hope to meet you again at Sorrento Flats. Regards, Luigi Scarpati General Manager

10/10 Eccellente

PATRICIA, Santa Rosa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Luigi was a great host, he gave us many suggestions for food etc and the recommendations he gave turned out to be fabulous. Location is excellent, walkable to everything. Maria was a great hostess for breakfast, kind and helpful. I would definitely recommend staying here. The rooms are clean and well decorated. Thanks Luigi for your hospitality and your Moms homemade tiramisu.
Soggiorno di 1 notte ad aprile 2024
Risposta di LS, il giorno 1 mag 2024
Dear Patricia;Thanks a lot for this excellent 5 stars review after your recent stay with is at Boutique Hotel Sorrento Flats.Best Regards;Luigi

10/10 Eccellente

Doug

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great. Luigi was helpful with recommendations for restaurants and travel. Breakfast was delicious and the rooms were very clean and modern. Would recommend to anyone staying in Positano.
Soggiorno di 3 notti ad aprile 2024
Risposta di LS, il giorno 25 apr 2024
Dear Doug;Thanks a lot for this excellent 5 stars review after your recent stay with us at Boutique Hotel Sorrento Flats.Ciao Luigi

10/10 Eccellente

Julie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I have never met better staff anywhere! Luigi reached out to us before we even left home to offer assistance, he was there every day answering questions and ensuring our stay was memorable, and he arranged extra services for us during our stay. Nello helped a lot along the way and is such a kind and knowledgeable young man with a great sense of humour. Maria in the breakfast room was always one step ahead in knowing what we wanted, and her smile is infectious. Mama Luigi baked amazing treats for us daily! The team all felt like family by the time we left. We will be back! Thanks for an incredible experience!
Soggiorno di 3 notti ad aprile 2024
Risposta di LS, il giorno 16 apr 2024
Dear Julie;Thank a lot for this excellent 5 stars review after your recent stay with us at Boutique Hotel Sorrento Flats.Best regards;Luigi and all the Staff of Sorrento Flats.

10/10 Eccellente

anastasio

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sorrento Flats made our vacation in Italy fantastic! Luigi and his staff greeted us, gave us assistance whenever we needed it, and had great recommendations on what to visit. He is an excellent host and the breakfast food is delicious! The location is wonderful and centrally located for day trips to Capri, Positano, Amalfi and Ravello. Sorrento Flats was a great choice for us! Thank you Luigi!!
Soggiorno di 7 notti a ottobre 2023
Risposta di LS, il giorno 16 ott 2023
Dear Anastasio;Thanks for this excellent 5 stars review after your recent stay with us at Boutique Hotel Sorrento Flats.Best Regards;Luigi

10/10 Eccellente

August

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Luigi and the other employees are so nice and welcoming. Couldn’t have had a better stay anywhere.
Soggiorno di 3 notti a settembre 2023
Risposta di LS, il giorno 2 ott 2023
Dear August;Thanks a lot for this excellent 5 stars review after your recent stay with us at Boutique Hotel Sorrento Flats.Best Regards;Luigi

10/10 Eccellente

james

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Luigi is a wonderful host and the property is clean and in a perfect location. Outside of the door are many restaurants, yet the room was very quiet. Before we arrived we asked if a car could transport us from Naples to Sorrento (on a busy friday afternoon!) and Luigi arranged this within the hour at a very reasonable rate. Great service and a very nice breakfast also.! We definitely recommend this place.
Soggiorno di 2 notti a settembre 2023
Risposta di LS, il giorno 30 ott 2023
Dear James;Thanks for this excellent 5 stars review after your recent stay with us at Boutique Hotel Sorrento Flats.Best Regards;Luigi

8/10 Buono

Oren

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great staff and greay location
The service is amazing! Luigi and his staff are super friendly and always willing to help. The location is excellent- right in the middle of the action. They have an agreement with a parking lot, a little far to walk but it is as close as possible. The only comment I have is value for money. This stay was the most expensive room I have ever stayed in and I am not sure thatvthe value for money is there; for the price I paid I would expect a suite or on the beach.
Soggiorno di 2 notti a settembre 2023
Risposta di LS, il giorno 17 set 2023
Dear Oren;Thanks for this excellent review after you recent stay at Boutique Hotel Sorrento Flats.As clearly reported on all the websites and online travel agency we are in the heart of the historical city center of Sorrento without sea view but at few minutes far from the sea! As for the pricing issue, it's a very subjective question.We are so happy that you enjoyed our amazing service and friendly Staff.Best Regards;Luigi

8/10 Buono

Mina

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice big room, but there is one problem it is 3rd floor, no elevator .I didn’t know that when I booked, very difficult to go up with luggage. Location is the center city close to everything.
Soggiorno di 4 notti ad agosto 2023
Risposta di LS, il giorno 2 set 2023
Dear Marcos Mina;Thanks for this review after your recent stay at Boutique Hotel Sorrento Flats.It's written every where that we are in the heart of historical city center of Sorrento in historical building without elevator. A member of our staff is always available to help with luggage at check-ni and check -out. Exactly as it was done with you too; maybe you don't remember!Next time, before finalizing the reservation, I suggest You to read the description well...However I'm very pleased that you appreciated our nice big room, location in the center city close to everything.Best Regards;Luigi

10/10 Eccellente

Fatima

Soggiorno di 3 notti ad agosto 2023
Risposta di LS, il giorno 2 set 2023
Dear Fatima;Thanks for this excellent 5 stars review after your recent stay at Boutique Hotel Sorrento Flats.Best Regards;Luigi

10/10 Eccellente

Maureen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
These flats are centrally located near everything. Luigi helped us with directions, restaurant recommendations and reservations at the beach. Quiet & very clean. Had a washer & a nice fridge. Had the best time. You need to go up 3 flights of stairs, but that is common in Italy. Really enjoyed our stay in Sorrento.
Soggiorno di 5 notti a luglio 2023
Risposta di LS, il giorno 10 lug 2023
Dear Maireen;Thanks for this excellent 5 stars review after you recent stay at Boutique Hotel Sorrento Flats.Best Regards;Luigi

10/10 Eccellente

Aaron

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We stayed in the apartment. Perfect setup for a family of four with a double bed in a separate bedroom, a main room that had been set up with two twin rollout beds and still had plenty of room for a large couch and small table. Kitchen is small but has all the essentials including a washing machine. There is a balcony with a partial view of the water as well. Location is steps away from the main square, stairs down to the main port and just on the edge of the quaint alleys of shops and restaurants at the center of town. Could hardly be better. Luigi was amazing. Responded almost immediately to any questions we had and helped us arrange a car back to the train station in Naples. Even the driver was a step above the others we had while in Italy. Hope to return sometime!
Soggiorno di 3 notti a luglio 2023
Risposta di LS, il giorno 5 lug 2023
Dear Aaron, thank you for the excellent 5 stars review after your recent stay at Boutique Hotel Sorrento Flats.Hope to host you again in the future.Ciao Luigi.

10/10 Eccellente

Kellie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I cant say enough good things about this place and Luigi. He was so kind, responsive and reached our prior to us coming to give us a lot of information. The breakfast in the morning was an amazing way to start the day. The place was clean, comfortable and we really enjoyed our time here! 10/10 experience!!! Would stay again in a heartbeat
Soggiorno di 3 notti a giugno 2023
Risposta di LS, il giorno 2 lug 2023
Dear Kellie;Thanks for this excellent review of 5 stars after you recent stay at Boutique Hotel Sorrento Flats.Best Regards;Luigi ScarpatiGeneral Manager

10/10 Eccellente

Richard

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia
Luigi was an amazing host upon arrival he delivered espresso to our suite and assisted us with feeling at home. The shower was amazing and the beds were very comfortable. I would stay here again in a heartbeat.
Soggiorno di 1 notte a giugno 2023
Risposta di LS, il giorno 21 giu 2023
Dear Richard;Thanks a lot for this excellent 5 stars review after your recent stay at Boutique Hotel Sorrento Flats.Best Regards;Luigi ScarpatiGeneral Manager

10/10 Eccellente

Nikki

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
If I could give this property 10 stars I would, the host was fantastic, he met us in the street and walked our luggage to the flats, he was so helpful and friendly, gave us restaurant recommendations and was available for any questions we had. The location was fantastic, the room and breakfast were great, overall a wonderful experience!
Risposta di Ls, il giorno 20 giu 2023
Dear Nikki;Thanks a lot for this exceptional review of 5 stars after your recent stay at Boutique Hotel Sorrento Flats.Can’t wait to host you again in the nice city of Sorrento.Best Regards;Luigi Scarpati.General Manager

10/10 Eccellente

Katherine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sorrento Flats is the perfect place to stay in Sorrento. The location is incredible. There are tons of places to shop and eat, and it is only a short walk down to the beaches or Marina. The owner, Luigi, is the most incredible host. He was always available to answer questions or give recommendations. His hospitality felt more like someone welcoming us into their family. Thank you for everything!
Risposta di LS, il giorno 12 giu 2023
Dear Katherine;Thanks a lot for this excellent review of 5 stars after you recent stay at Boutique Hotel Sorrento Flats.Best Regards;Luigi Scarpati.General Manager

10/10 Eccellente

Minh

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location near many restaurants and shops. Walking distance to the ports on both sides and not too far from the station. Luigi was very helpful and attentive to our needs. Would recommend to anyone visiting the area.
Soggiorno di 3 notti a giugno 2023
Risposta di LS, il giorno 5 giu 2023
Dear Minh;Thanks a lot for this excellent review after you recent stay at Boutique Hotel Sorrento Flats.Hope to host You soon.Ciao Luigi

10/10 Eccellente

Paul Ray

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Luigi was excellent Recommended local restaurants and very helpful
Soggiorno di 4 notti a maggio 2023
Risposta di Ls, il giorno 3 giu 2023
Grazie Paul for this excellent 5 stars review after your recent stay at Boutique Hotel Sorrento Flats.Best Regards;Luigi

10/10 Eccellente

Maxwell

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sorrento Flats was perfect. Quiet, clean, well priced, and convenient to everything. Luigi was simply the best. He helped us arrange dinners and tours...going above and beyond. I would recommend Sorrento Flats to anyone going to Sorrento. Thank you for the amazing time Luigi. You made it very special.
Soggiorno di 3 notti a maggio 2023
Risposta di LS, il giorno 22 mag 2023
Dear Maxwell you are the best!Thanks for this excellent 5 stars review after your recent stay at Boutique Hotel Sorrento Flats.Best Regards;Luigi

10/10 Eccellente

Alex

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A must stay in Sorrento
Luigi and all the team at Sorrento Flats are simply outstanding and could not be more helpful if they tried. The room had everything that was needed, immaculately clean and had a stunning view, whilst the breakfast had an ample selection.The location of the flats were superb, directly in the middle of Sorrento with everything around you could ever need. Luigi is a fantastic host and it felt whilst we were over there that nothing was too much trouble. He went above and beyond, organising us a transfer and providing us with a list recommending restaurants and places to visit. It is clear to see he has a real passion to make sure that each and every person who stayed in his hotel had an amazing time! As a first time visitor to Sorrento, I would have no hesitation in staying here again! Thank you so much Luigi, you made our trip special!
Soggiorno di 5 notti a maggio 2023
Risposta di LS, il giorno 20 mag 2023
Dear Alex;Thanks a lot for this excellent 5 stars review after your recent stay at Boutique Hotel Sorrento Flats.Hope to host you again!Ciao Luigi

10/10 Eccellente

andrea

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hidden Gem
Incredible service, cleanliness and great view from balcony. Hidden gem. Luigi made is so much more special! Will be back!
Soggiorno di 8 notti ad aprile 2023
Risposta di LS, il giorno 1 mag 2023
Dear Andrea;Thanks a lot for this excellent review of 10/10 after your recent stay at Boutique Hotel Sorrento Flats.Ciao Luigi

10/10 Eccellente

RAFFAELE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excelente estadia
Excelente estadia. Tudo perfeito: Limpesa, atendimento, localização, etc. O Luige, além de muito educado, nos atrndeu muito bem. Esclareceu todas as minhas dúvidas, dando excelentes dicas. Eu recomendo essa propriedade para hospedagem em Sorrento. Nota 10
Soggiorno di 5 notti ad aprile 2023
Risposta di LS, il giorno 22 apr 2023
Grazie Raffaele Ciao;Luigi

10/10 Eccellente

JoAnn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Luigi was very welcoming and assisted us whenever we needed. The buffet breakfast was very nice. It was a great location close to shops and restaurants and the ferry. The room was very clean and modern.
Soggiorno di 2 notti ad aprile 2023
Risposta di LS, il giorno 17 apr 2023
Dear JoAnn;Thanks a lot for this excellent review of 5 stars after you recent stay at Boutique Hotel Sorrento Flats.Best Regards;Luigi

10/10 Eccellente

Brendan

Soggiorno di 6 notti a marzo 2023
Risposta di LS, il giorno 7 apr 2023
Dear Brendan;Thanks a lot for this excellent review of 10/10 Ciao Luigi

10/10 Eccellente

ROBERTO

Soggiorno di 2 notti a marzo 2023
Risposta di L.S., il giorno 16 mar 2023
Grazie Roberto Ciao Luigi

10/10 Eccellente

Enzo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent boutique hotel, recently remodeled and spacious rooms. Host Luigi very friendly, helpful and accommodating. Highly recommend for your stay in Sorrento.
Soggiorno di 3 notti a ottobre 2022
Risposta di LS, il giorno 28 ott 2022
Dear Enzo;Thanks a lot for this excellent review of 5 stars after your recent stay with your Wife at Boutique Hotel Sorrento Flats.Best Regards;Luigi Scarpati.General Manager

10/10 Eccellente

Emma

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fantastic service
We stayed for 5 nights in October '22 and had an amazing time. The rooms are as described, spotlessly clean with good comfortable beds. Fantastic shower in the ensuite bathroom. But the thing that makes Sorrento Flats really special is the amazing service provided by Luigi. From the moment I made my booking he made contact and kept in touch as our trip got closer. He booked a great boat trip to Capri for us, provided details of train & bus rimetables, recommended restaurants and provided a take away early breakfast when we left at 6.30am on our departure day 😀 Thank you Luigi for making our stay so enjoyable!
Soggiorno di 5 notti a ottobre 2022
Risposta di Ls, il giorno 21 ott 2022
Dear Emma;Thanks for this excellent 5 stars review after your recent stay at Sorrento Flats Boutique Hotel. Can’t wait to host again your nice Family Ciao;Luigi

10/10 Eccellente

Hilde

Soggiorno di 2 notti a ottobre 2022
Risposta di L.S., il giorno 13 ott 2022
Thanks Hilde for this excellent review after you recent stayed at Sorrento Flats.Luigi

10/10 Eccellente

Maureen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This boutique hotel is an amazing place to stay in Sorrento. Walk out the front door and you are in the heart of it all. Luigi could not have been more accommodating, from the minute we booked the room. He arranged early check in, restaurant recommendations, things to see and do. Home made breakfast every morning. He Was willing to help with any and everything. Service was fabulous and the rooms were 10 out of 10. I will definitely be back. Thanks Luigi!! For everything! LOVE Sorrento Flats ❤️❤️
Soggiorno di 4 notti a settembre 2022
Risposta di LS, il giorno 29 set 2022
Dear Maureen;Thanks a lot for this excellent 5 stars review after your recent stay at Boutique Hotel Sorrento Flats.We LOVE You Maureen!Ciao Luigi

10/10 Eccellente

Jeff

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing stay,sooo helpful and welcoming Luigi the owner went above and beyond in everything to make our stay so good ,really a highlight of our trip
Soggiorno di 6 notti a settembre 2022
Risposta di LS, il giorno 22 set 2022
Grazie Jeff! Ciao Luigi

10/10 Eccellente

Linda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Luigi est une personne très professionnel et serviable Déjeuner avec quelques plats fait maison et œufs préparé à votre goût Miam miam Emplacement dans le cœur de l’action J’y retournerai sans aucune hésitation
Soggiorno di 3 notti a settembre 2022
Risposta di LS, il giorno 13 set 2022
Merci Linda pour cette critique exceptionnelle 5 étoiles après votre récent séjour à Sorrento Flats. J'ai hâte de vous avoir à nouveau notre invité de bienvenue. Salutations de Sorrente;Luigi

8/10 Buono

Jason, Kedgwick Nord

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Très bien situé! Belle chambre avec petit balcon.
Soggiorno di 2 notti a settembre 2022
Risposta di LS, il giorno 5 set 2022
Merci pour cette belle revue.Luigi

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing! Luigi the host was a fountain of knowledge and really helpful and even collected us from the train station!
Soggiorno di 4 notti a giugno 2022
Risposta di Ls, il giorno 19 ago 2022
Grazie Luigi

10/10 Eccellente

Brian

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Luigi and his family were amazing. This property is right in the heart of Sorrento with amazing food and scenic views all within a quick walk. I felt like I was staying with my own family. Luigi offered to help set up everything from things to do, to transfers to and from Naples. I hope to visit Italy again soon and when I come back to Sorrento, I will not stay anywhere else but here. Thanks again Luigi!
Soggiorno di 4 notti a giugno 2022
Risposta di LS, il giorno 6 lug 2022
Dear Brian; Thanks for this excellent 5 stars review after your recent stayed at Sorrento Flats. Beat Regards; Luigi

10/10 Eccellente

Ali

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property is in an amazing location! Right at the heart of Sorrento’s old town. Luigi is extremely helpful, and is able to book all your activities and reservations give you suggestions. The only drawback is that since it is in the heart of old town cars or taxis can’t come right to the front of the door. But again Luigi kindly helps, and for us set up a nice parking spot relatively close. If you are not scared of driving in Italy, I would suggest you rent a car and drive the Amalfi coast.
Soggiorno di 2 notti a giugno 2022
Risposta di LS, il giorno 4 lug 2022
Dear Ali; Thanks a lot for this excellent 5 stars review after you recent stayed at Sorrento Flats. Best Regards; Luigi Scarpati General Manager

10/10 Eccellente

Victor

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect!
Perfect! Luigi, the owner of the property, contacted me at the time of booking and kept in touch until our arrival. Luigi is the host you've been looking for years and never find. He really cares about his guests, making their stay a unique experience. The breakfast is excellent and the cleanliness of the hotel is impressive. Tips for tours, restaurants (including help with reservations), all the details. The sum of all factors makes the experience unique. We will be back for sure!
Soggiorno di 3 notti a giugno 2022
Risposta di LS, il giorno 22 giu 2022
Dear Victor; Thanks a lot for this excellent review of 10 after your recent stayed at Sorrento Flats. Best Regards; Luigi

10/10 Eccellente

Joseph

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Luigi is a fantastic host. A great resource for info and very friendly! We’ll be back!!
Soggiorno di 4 notti ad aprile 2022
Risposta di LS, il giorno 23 mag 2022
Grazie Joseph; For this excellent review after your recent stayed at Sorrento Flats. Best Regards; Luigi

10/10 Eccellente

Amy-Marie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
If I could rate this property 6 stars I would! Weeks before our stay Luigi reached out to me to see if he could help in anyway. Having never been to Italy, I had a million questions and he answered all of them immediately! Our flight got delayed by 12 hours, so we didn’t get to Sorrento until almost 1AM and Luigi was there waiting for us. A great host is what made our trip exceptional! Luigi made dinner reservations for us every night, he coordinated our tour excursions and provided videos on how to get to places. Sorrento Flats is in the perfect location. We went during Easter and we were able to watch the processional right from our little balcony. We stayed on the 4th floor and of course there’s no elevator, but we enjoyed the exercise. Room was very clean and modern. Luigi helped with our luggage for check-in and check-out. Luigi checked on us everyday to make sure we were good and didn’t need anything. He invited us for coffee, breakfast and even drinks. I can go on and on! Don’t second guess reserving a room here! You will NOT be disappointed!
Soggiorno di 4 notti ad aprile 2022
Risposta di LS, il giorno 18 apr 2022
Dear Amy-Marie and Friends; It's a pleasure host at Sorrento Flats Guests like you! Can't wait to host you again in the nice city of Sorrento. Ciao Luigi

10/10 Eccellente

Steven

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice rooms, super clean and like a modern hotel room. Be aware that the rooms and the apartment are located up stairs on the 4th floor, there is no elevator.
Soggiorno di 2 notti a marzo 2022
Risposta di LS, il giorno 12 mar 2022
Dear Stephen; Thanks a lot for this excellent review after you recent stayed at Sorrento Flats. Yes our structure is located in the heart of Sorrento city center at the 3th floor (not 4th) without lift! A member of our Staff is always available to help our Guests with luggage. Best Regards; Luigi Scarpati. General Manager.

10/10 Eccellente

Tobias

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place!
We had a great stay! Location, room, cleanliness and service -> all top notch! Highly recommended and exceeded our expectations. Great value!
Soggiorno di 4 notti a ottobre 2021
Risposta di Ls, il giorno 23 ott 2021
Dear Tobias; Thanks a lot for this excellent review of 10 after your recent stayed at Sorrento Flats. Best Regards; Luigi

10/10 Eccellente

Yegor

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful place, extraordinary hospitality!
I recently took a solo trip through Italy, which had to include a visit to the Southwest to see the Amalfi Coast. I decided to stay in the town of Sorrento, as I read it was a great central base (it is) and beautiful in its own right (it definitely is). In searching for a place, I came across Sorrento Flats, which had incredible reviews and was reasonably priced. As soon as I booked, I immediately understood why. The flat itself is great - super clean, spacious, comfortable, and in the heart of downtown, making for quick and easy access to the train station, great restaurants, the beach, and the ports. However, what truly sets this place apart from anywhere else I've ever stayed is the unbelievable hospitality of the host. Luigi, a true gem of a human being, could literally not have been more accommodating and nice. He directed me on finding the connecting train in Naples, recommended I explore Pompeii on the way, greeted me outside of the Sorrento train station and insisted on taking my luggage, provided a comprehensive list of the best restaurants and bars in town, booked my Amalfi Coast tour, helped me catch the ferry to Capri, was flexible with check-out, and came by to personally say goodbye, all while being incredibly responsive over WhatsApp at all times! You could tell that he genuinely cares for each guest and I could not have been happier with my stay. I almost booked a more expensive hotel, but I'm so glad I decided to go with Sorrento Flats. Can't wait to be back!
Soggiorno di 3 notti a settembre 2021
Risposta di LS, il giorno 14 ott 2021
Dear Yegor, thank you for your excellent review. I'm glad that you've appreciated every aspect of your stay, from the location to the "kindness and helpfulness of the staff", passing through "the comfort, cleanliness and spaciousness of the room". It was a pleasure to have you as a Guest, and we truly hope to see host you again. Hoping that you've created wonderful memories here in Sorrento. I send you my best regards. Luigi Scarpati, General Manager.

10/10 Eccellente

Julien

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place to stay in Sorrento
Luize came to pick us up at the train station and explained the neighbor on the way to the hotel. The hotel was very close to the train station as well as to the port so it was convenient for our trips to Amalfi and Capri. The hotel was extremely clean, no water problem, no noise problem, no AC problem. Luize always checked on us if we needed anything that could make our stay comfortable and offered help in many ways. I would recommend this place to my friends or family!
Soggiorno di 3 notti a luglio 2021
Risposta di Luigi Scarpati, General Manager., il giorno 17 ago 2021
Dear Julien, thank you for your excellent review. I'm so happy that all the attentions that we put in every little detail are appreciated with such high scores. Thank you for appreciating our location, room, and of course the kind treatment and all the services that we love to offer. Hope to host you again! Ciao from Sorrento, Luigi Scarpati, General Manager.

10/10 Eccellente

Joann

Viaggio di gruppo, Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
In the Heart of Sorrento
Beautiful rooms with balcony, very close to the rail station! Rooms are spacious and clean. Luigi was amazing and helped us all along our stay and gave us fantastic advice on where to eat and what to do. He honestly helped make our time in Sorrento extra special!
Soggiorno di 3 notti a luglio 2021
Risposta di Ls, il giorno 6 ago 2021
Dear Mrs Joann; Thanks a lot for this excellent review of 10 after your recent holiday in Sorrento at Sorrento Flats. Hope see you soon. Best Regards; Luigi Scarpati. General Manager

10/10 Eccellente

Tsolag

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best Stay You’ll Have in Italy!!!
On my trip to Italy my friend and I stayed at 5 other hotels and this is by far the best one! Upon arrival the host Luigi met us right by the train trainstation to help us with our bags and direct us to the place while gicing us a small tour of the city. When we got there he welcomed us with drinks, helped us out with sending us information on the ferry times to capri, which we were going to the next day, and helped us check in, in a very easy fashion. Then he helped us with our luggage up to the room. The room was nice modern and clean with a very comfortable bed. This place is also in a very convenient area because any kind of restaurant of store that you would wanna go to is within a 2 minute walk from here. I had an amazing pizza from this place that was literally 50 steps from the front foor of the place and it was a great feeling because of how lazy I was after traveling all day. Overall this was an amazing stay over here and if I ever go back, K will most likely stay here!
Soggiorno di 3 notti a giugno 2021
Risposta di LS, il giorno 2 lug 2021
Dear Tsolang; Thanks a lot for this excellent review of 10/10 after your recent stayed at Sorrento Flats. Hope to host you again in Sorrento; Best Regards; Luigi Scarpati General Manager

10/10 Eccellente

Wayne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2020
Risposta di LS, il giorno 29 set 2020
Dear Wayne; Thanks a lot for this excellent review after your recent stay at Sorrento Flats. We are very happy that you appreciated the extraordinary service offered and our excellent position. Best Regards; Luigi Scarpati. General Manager