Hotel a Sortapwadi Phata

“Staff should improve on understanding English to avoid giving wrong answers for eg i asked whether the room has been paid for when check-in the male staff said yes however the next day while checking out another female staff said I have to pay for the room. Miscommunication. ”

“No issues with the room or the staff, they were fine. My problem was with the noise. The restaurant is central in the hotel, and there is an open space above it and the hallways to the rooms. The noise travels up and seems to be amplified by the acoustics. I could hear everything that took place 2 floors below me. ”

“I first stayed here 20 years ago when this hotel was Le Meridien. I was in Pune with my daughters whilst my husband was out of town so decided to have a trip down memory lane with them. The hotel is as lovely and grand as ever, the rooms are comfortable with the Indian service you expect from a 5 star. Food on room service, main restaurant and the Chinese restaurant was delicious. Helpful concierge and front of house staff if you need assistance with Uber etc. Lobby area is just gorgeous to sit...

“Goooood”

“Ottimo soggiorno e disponbilità del personale a risolvere i problemi”

“Hotel storico e ben conservato. Personale molto cortese. Ottima prima colazione. Bella piscina. Molto buoni i ristoranti ma molto cari. La camera al primo piano non era assolutamente 5 stelle. Corridoio con moquette lurida!!! Camera molto vecchia. Ma il soggiorno è stato piacevole. Consiglio di fare una maggiore manutenzione nelle camere e corridoi..”

“Camera sporca, asciugamani in bagno di pessima qualità, tappeto x doccia molto sporco. Leggero odore di fogna in bagno. Vetri esterni della camera sporchissimi. Servizio pessimo. Avvisato il responsabile della reception in merito al tappeto sporco della doccia ma non è successo nulla. Ho cenato e mi hanno chiesto il numero della camera. Ho fatto il chek-out e si sono dimenticati di farmi pagare la cena.”

“次はこのホテルを選ばないであろう。部屋のエアコンが全く効かなく滞在中故障は直らなかった。日中に29°cまで上昇し他のお客もかなり不満を置いていた。部屋を変わっていただいてが、やはり日中は室温が上昇し同じであった。バスタブにお湯貯めると茶色いお湯がたまり、フィルターが効いてないと思われる。ティッシュボックスとスリッパがなかった。朝食 も7時から準備が出来ていない。しかし オムレツ美味しいかった。WiFiも２デバイスまでで足りない。部屋を変わってからは wi-fi が常に切断して使用できなかった。”

“Courteous staff and great location. Rooms are well maintained.”