Suite Junior | Cucina privata | Frigorifero, microonde, tostapane, frullatore
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Recensioni per Instyle Residences at Rizz Suites

3.5 out of 5
Instyle Residences at Rizz Suites
C. Dr. Alejo Martínez, Sosúa, Puerto Plata

Recensioni

6,4
Valutazione di 10 - Eccellente. 1 su 6 recensioni" "
Valutazione di 8 - Buono. 3 su 6 recensioni" "
Valutazione di 6 - Soddisfacente. 0 su 6 recensioni" "
Valutazione di 4 - Scarso. 0 su 6 recensioni" "
Valutazione di 2 - Terribile. 2 su 6 recensioni" "

7,0/10

Pulizia

8,0/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Vaanii, Hayward

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Bring your own additional towels and make you ask to get your room cleaned daily
Soggiorno di 1 notte a maggio 2024

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia e comfort della camera
Misleading and will not stay again
My experience at Rizz Suites was not satisfactory, and I have no intention of returning. Construction was still ongoing, with noisy work taking place from 9 am to 5 pm every day, except for the last day due to heavy rain. Unfortunately, as I arrived in the afternoon and the front desk staff left by 5 pm, there was little I could do until the following day. Despite my request for a refund due to the misleading information about the construction, I was denied. The room I was initially assigned had appalling conditions, with blood/vomit stains on the pillowcase, holes and stains on the blanket, and a persistent sewage smell emanating from the drains every morning around 6 am. The TV didn't work properly, and there was a loud noise coming from the refrigerator every night. Coupled with the disruptive noises at night and ongoing construction during the day, getting a decent night's sleep was nearly impossible. Although I requested housekeeping to replace my bedding, they only replaced the sheets, and the issue with the blanket remained unresolved, possibly due to a language barrier. After several attempts, I managed to communicate with the front desk on the third day and requested a room transfer since a refund was not forthcoming. Despite their efforts to address my complaints, including sending security to fix the TV, the sewage smell persisted. Although the subsequent room I was moved to was an improvement, it was too little, too late, and the construction noise continued
Soggiorno di 4 notti ad aprile 2024

10/10 Eccellente

Latroy

Mi è piaciuto: Pulizia e comfort della camera
Peaceful Location
Its a wonderful location away from the noises associated with the local area.
Soggiorno di 3 notti a febbraio 2024

8/10 Buono

Cliff

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Rooms are very nice
Soggiorno di 4 notti a febbraio 2024

8/10 Buono

Cliff

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Property is new and still being worked on, i can't give it a fair assessment until its complete. Yes I would stay again
Soggiorno di 1 notte a dicembre 2023

2/10 Terribile

Nixon q

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I was unable check. I was that the property was still under construction. So I am asking for a full.
Soggiorno di 3 notti a luglio 2023
Risposta di Instyle Residences at Rizz, il giorno 25 lug 2023
We are sorry for the inconvenience, we are not under construction, we are not open yet but our property is finished. We did not charge for this reservation as you did not check in with us in our neighbor's property. We apologized for the inconvenience and look forward to welcoming you in the future.