Hotel con servizio concierge a Southend-on-Sea

“Overall all good and staff polite and helpful...”

“The hotel is very handy. Staff in the restaurant friendly and helpful. The first room n. 308 was very nice but unfortunately the air conditioning wasn’t working and nobody could repair it as it was a Sunday. We were moved to another room the day after. Can’t rooms be checked before the customers’ arrival?”

“Una brutta esperienza, ho pagato in hotel il parcheggio, dopo una settimana al rientro in Italia, mi è arrivata la multa dalla società che gestisce il parcheggio tramite l’autonoleggio ma non sono mai riuscito ad avere la ricevuta di pagamento del parcheggio dall’hotel. Ho scritto più volte, sono andato in chat sul sito, ho chiamato l’hotel ho chiesto aiuto a Expedia ma nulla l’hotel non mi ha mai mandato la ricevuta. Risultato 100£ di multa e 30£ di spese da gestione.. veramente POCA SERIETÀ....

“Good choice for breakfast”

“The hotel was lovely, the room was lovely, clean,comfortable and perfect size for a family room. The staff were all lovely and helpful in every way, breakfast was good. Would definitely stay again and recommend to family and friends.”

“No hot water in the morning, bathroom sink to small for taps ended up soaked on 2 occasions. Security chain taken off door. TV very small however staff were very professional and extremely helpful nothing was to much. I think hotel very tired needs updating and security on doors.”

“The air conditioner was not working and never got fixed”