Hotel con servizio concierge a Southend-on-Sea

“The hotel is very handy. Staff in the restaurant friendly and helpful. The first room n. 308 was very nice but unfortunately the air conditioning wasn’t working and nobody could repair it as it was a Sunday. We were moved to another room the day after. Can’t rooms be checked before the customers’ arrival?”

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“We love staying at the Queen Phillipa when we come over to see a family member who lives nearby. It is very conveniently located just a stones throw away from the train station and compared to other nearby hotels it is superb and very fairly priced too. Breakfast is nice and quickly served with a variety of options to suit. Rooms are well maintained ,very clean with comfortable beds and cosy when it’s cold outside.”

“The staff were friendly, advised of amenities available (which we didn’t use, due to time constraints). Were told about how to get in out of hours (10pm-7am). Room clean, spacious, no issues. Excellent value for money.”

“Checking in was quick all staff were very friendly nothing was too much trouble. Our room was very clean. Staff were very helpful with directions we needed. We would stay here again as it was very quiet happy to recommend”

“Excellent service”

“Una brutta esperienza, ho pagato in hotel il parcheggio, dopo una settimana al rientro in Italia, mi è arrivata la multa dalla società che gestisce il parcheggio tramite l’autonoleggio ma non sono mai riuscito ad avere la ricevuta di pagamento del parcheggio dall’hotel. Ho scritto più volte, sono andato in chat sul sito, ho chiamato l’hotel ho chiesto aiuto a Expedia ma nulla l’hotel non mi ha mai mandato la ricevuta. Risultato 100£ di multa e 30£ di spese da gestione.. veramente POCA SERIETÀ....