Hotel a St Andrews West

“In the morning there was a plumbing issue, resulting in the water being shut off in our room. When brought to the staffs attention, they quickly got us another room to use as a bathroom not requiring us to move. Essentially we had two rooms for the morning.”

“The staff were lovely but the property is really tired.”

“Sheets weren’t cleaned from previous occupants (hair and stains on blankets), very loud/no sound insulation (this wasn’t a big issue for us though, considering the price point), shared bathroom fairly clean other than really gross bathmat (we did not use the shower), really remote area so a little concerned for safety, locks for room doors have codes which probably aren’t changed between visits (we barricaded the door at night - no deadbolts), ID was not checked upon arrival, caution tape on...

“Siamo tornati in questo hotel visto che era in strada per andare a Toronto, c'eravamo già stati all'andata verso Quebec City. La struttura è carina, in un quartiere tranquillissimo e silenzioso. All'arrivo la camera assegnata aveva un cattivo odore pertanto lo abbiamo segnalato subito e ci hanno immediatamente dato una nuova stanza scusandosi cento volte per l'accaduto. Il personale è sempre molto gentile in effetti. La colazione è sufficientemente varia e gustosa. La camera confortevole ed il...

“A”

“I had a comfortable 4 day stay, it’s nothing special but it is nice and I would recommend.”

“Yes”

“Hot water was low pressure if you stay in top floor so end up we change to the lower floor and issue resolved. However, the entry door missing the security latch lock so the cleaner can come in directly. The bathroom lock is also not working so I have to put my baggage behind the door when shower. Other than that are ok.”

“We reached the property around 9:45 00 PM for check-in. During the entire check-in process, the staff member was continuously talking on the phone with someone else, which felt unprofessional and inattentive. The apartment itself was spacious and had enough furniture, which was good. However, the cleanliness and maintenance were very poor. There were ants throughout the apartment, including the kitchen area, bed, and washroom. Since we were traveling with a child, this was especially...

“Room had no hot water. Left however; they refused to refund any of my money. ”

“OK Place. ”

“Staff helpful. Older exterior but beds were clean and comfortable. The fridge was a good size and kept our food and ice packs cold. Close to walking trails. Restaurant right across the road”

“Parking was easy. Staff was also good. But the hotel amenities were not at all like the ones explained and shown in the hotel’s explanation. The airconditioner wasn’t working at all. When we complained, The bed was in awful condition. The staff was working and polite but they had to obey their management. The room did not have a single water bottle. We had an enfant with us. And we were simply in a state where we could not do anything rather than just adjust. So a big heads up to all the ppl...

“better breakfast option could be appreciated, but other than that, great option.”

“Staff was good in accommodating the requests.”