Hotel vicino a St. Ann's Academy - Victoria

“Hotel di lusso molto bello. Le camere molto ampie e super accessoriate, letto comodissimo. La posizione è eccezionale praticamente al centro di tutto. Il personale un po’ snob, praticamente entri ed esci senza che ti vedi o ti saluti qualcuno, essenziale alle richieste. Nel complesso superlativo ”

“Nice clean room, enjoyed my stay! Would come again.”

“Loved the corner suite that we got. Very spacious and comfortable. Staff was amazing!”

“Very nice hotel in a good location with friendly staff. Star deducted as no buffet breakfast - one has to order from a fixed menu which not only restricts choice and becomes expensive if you want to have more than one item but takes time. I waited 15 minutes to get a simple egg on toast which in the mornings, when people are often in a hurry and need a quick breakfast, is very poor.”

“We had made a special request to have an east or south facing room and on a higher floor because we paid for the premium room which are on floors 7 to 9. We ended up being offered a room facing west on the eighth floor. It turned out to be quite difficult to get another room, but they ended up giving us one on the seventh floor facing south, which was good. We did feel like a second class citizen because we had gone through Expedia. They explained that they no longer offer another beverage to...

“Tutto perfetto”

“5 stars all around.”

“The windows in our room were so dirty that it was hard to see the view. The rug was thread bear and had a hole that had been poorly repaired with the rug pad showing through . The gardens may have been lovely in years gone by but clearly aren’t getting any attention now. For almost $400 Canadian/ night I would expect more attention to detail and care for this beautiful old home. I won’t return”

“Gediegenes, großes Hotel, in dem wir uns von Anfang an wohlgefühlt haben.”

“A great location with nice space in the Queen suite we stayed in.”

“Un hotel 3 stelle che ne merita anche 4. Camere spaziose, personale gentile e molto solerte nelle pulizie e nel soddisfare le richieste dei clienti. Posizione eccellente, di fronte al Parlamento e comodo sia per il trasporto pubblico che per ristoranti, negozi e passeggiate lungo il porto.”

“Our room was beautiful and clean. However, my husband is a wheelchair and must use a lift to get into bed. The accessible room’s bed was on a pedestal and it was difficult to get him into bed. In accessible room’s the hotels need to consider that some people who are disable carry lifts with them. All bed should not be on a pedestal especially in wheelchair accessible room. This should be standard in all Hiltons. Also because he was in a wheelchair the parking was difficult. We were charge...

“The hotel water tasted acidic after being boiled in the kettle. There were no warnings about the water quality, and no time to check if the kettle was the problem. However, this should be taken seriously.”

“Had a huge and beautiful room with separate bedroom! The breakfast was so delicious!”

“Staff were so helpful and accommodating. The property had so much charm and very inviting. The bed was comfortable. Had everything I needed. The soaps and coffees were local and added a nice touch.”

“Stanze grandi e comode. Albergo in centro vicino a tutto. La wifi è penosa.”