Hello Michael, thank you for following up with your recent stay. Please know that our system allows for either heat or air and not both at the same time. During this season when it's warm during the day and still cool in the wee hours it becomes difficult to maintenance temperatures in guestrooms. Rooms are generally around 72 F. If we turned the a/c on and the temperature dips below a certain point, the roof top unit kicks off. Typically we turn the heat off completely and we DO allow the guests to open windows if they find their room to warm or stuffy. There is no a/c on in the halls, it's a cold air return where the air is drawn in from outside and passes through a chiller before blowing into the hall. Michael, I fully understand that 77 would be too uncomfortable but we would have been more than pleased to move you to another room where you would have been comfortable. If you would like to contact the hotel directly, I would be more than happy to speak with you more on this.

Thank you Jordan, it was a pleasure to have you stay with us.

Thank you Tyler, we appreciate the generous rating!

Hello Michelle, we apologize for the deficiencies in one of your rooms. I only wish we had the opportunity during your two night stay to correct the issues.

Thank you Judy, we appreciate the 5 out of 5 rating

Thank you Kathy, we're pleased you are enjoying your accommodations

Thank you Athena, we appreciate you giving us such a generous rating

Hello Ashita , We're sorry to see your stay was so poor. If you would like to reach out to discuss with hotel management we would appreciate more information.

Thank you Shelley!

Thank you Jonathan, we truly appreciate the 5 our of 5 rating you gave us!

Thank you Erika, we're pleased you enjoyed your accommodations, they are popular room types!

Thank you Peter, we appreciate your comments regarding our location.

Thank you for the 5 out of 5 rating Diane, it is truly appreciated.

Thank you Shirjil, we understand you have many choices for accommodation in the area and are pleased you had the opportunity to stay with us.

Thank you Lynn for choosing Stone Mill Inn, we appreciate your kind words and will be sure to pass along your praise to Johnny Rocco's staff.

Thank you Brenda, that was Alexandra who checked you in, our newest team member. She's always so cheery and positive, I'll be certain to let her know you were pleased.

Thank you Teddy, we appreciate your kind words.

Thank you Kathy, hope to see you soon!

Thank you Michael for choosing Stone Mill Inn with your most recent visit. We're very pleased you enjoyed your stay.

Thank you Chris, We're pleased you enjoyed your stay.

Thank you Brandon not only for the amazing rating but for mentioning our location in relation to Niagara On The Lake, not many people realize we are so close.

Thank you Jennifer, we appreciate your kind words and awesome rating!

Thank you Jennifer for choosing Stone Mill Inn, we appreciate your kind words and look forward to another opportunity to welcome you back.

Thank you Ryan, we're pleased you enjoyed your time with us.

Hello Darrin, thank you for taking the time to leave us a review, we're glad you enjoyed your stay with us.

Thank you Diane, we appreciate your kind words

Thank you Olga, we appreciate your comments. Hope to see you back again sometime soon.

Thank you Ian, we're very pleased you enjoyed your time with us.

Thank you Diane, we're pleased you enjoyed your time with us.

Thank you Karen, we always look forward to your visits.

Thank you Andrew, we're pleased you enjoyed the Stone Mill Inn and look forward to another time in which to welcome you.

Thank you Elaine, we're so please you enjoyed the Inn

Thank you Elizabeth, we're very pleased you enjoyed staying at Stone Mill Inn

Thank you James! We appreciate you not only taking the time to offer feedback but for your kind words as well.

Thank you Ken, we appreciate your feedback.

Thank you Elaine for the ten out of ten rating. It is much appreciated. We will look into the thermostat settings, right now they are locked on heat so that the A/C cannot be accessed but that should not hamper calling for more heat.

Thank you Jenn

Thank you for the four star review Christopher. It is much appreciated/

Thank you Lynda, we appreciate the generous rating.

Thank you Robert and Roslyn, we appreciate your feedback.

Thank you John, your 10 out of 10 rating is much appreciated.

Thank you Kelli, we appreciate your kind words.

Thank you Keith, Happy Holidays.

Thank you Kim, we appreciate your awesome rating!

Thank you for choosing Stone Mill Inn during your recent stay in the Niagara Area, we appreciate your patronage as well as the five out of five rating.

Thank you Elena, it was lovely to have you stay with us while in the Niagara area.

Thank you Julie for choosing Stone Mill Inn while staying in the Niagara area, it was much appreciated.

Thank you Lisa, we're pleased you enjoyed your stay with us.

Thank you Mark, we appreciate the awesome rating!

Thank you Tammy, your generous rating is much appreciated..