Hotel a Stair

“Excellent stay and staff very helpful.”

“good”

“Room was not of the standard off the rooms we normal get,and was on second floor with no lift access(husband ill health ,asked for room lower down,wanted extra £60 for 2nights .everything else was perfect as usual,and we are regular visitors !”

“Posto molto elegante, camera altrettanto elegante, spaziosa e con arredi ricercati. La doccia non è all'altezza del posto e anche il materasso troppo morbido. Colazione molto buona anche se poca la scelta della parte dolce ma giustamente in queste zone prediligono la parte salata. Lo consiglierei. ”

“Room had mould around windows and bathroom shower screen. Shower head not cleaned as very rusted. Toilet was very loose and grime around where it’s had previous silicon around it. Heavy dust on shelves as well as spider webs around windows. Hairs on bed. Not ours and got a hair in my breakfast pancakes. Again not mine as it was pulled back into a bun. Reported to staff. Was assured someone would contact me. They never did. The wedding I was attending was good apart from spelling the newly wedded...

“buon hotel camere pulite , buon personale gentile ”

“Room was as expected, beginning to look a bit tired. BUT how can a hotel of this rating run out of ingredients (bacon) for breakfast!!!!”

“Evening food was excellent, delicious lasagne Cooked Breakfast was cold”

“La struttura situata in una splendida tenuta di campagna immersa nei boschi, peccato che durante gli 8 giorni di soggiorno, nonostante le ripetute richieste, le pulizie e il cambio biancheria sia stato effettuato la mattina dell' ultimo giorno, assolutamente inutile. I receptionist sembrava sempre si trovassero lì per caso, non sapevano risolvere i problemi. Peccato!!!!”

“Our stay was absolutely perfect from start to finish. The whole property was spotless, the facilities were beautiful, the room was probably the nicest one we have ever stopped in, furnished to an extremely high standard and so comfortable. Honestly, don’t even think about looking for somewhere else in the area…you will not find better!! Oh yes, the homemade marmalade at breakfast is to die for too!!!”

“Staff were excellent, couldn’t have been more helpful. Good location and amenities ”

“Yes”

“Excellent service and food. 10 minutes driving from Prestwick airport.”

“Walking in to the hotel was beautiful but it’s so hard to get a parking space , it’s all been redecorated so went up to our room which was room 6 and it’s very dark so we had to put the lights on in the afternoon, lots of clattering and banging going on so went to reception and spoke to them and they said it was the bins getting taken out I just was checking that it wasn’t going to be like that all night , there is a middle door which was being used and it just banged shut , through the night...

“Facilities are good, parking good and safe”

“Hotel tutto sommato carino , personale decisamente poco cortese ho dormito malissimo a causa del rumore delle finestre per via del vento.. la doccia era praticamente senza acqua con uno strano sistema di gestione elettrico che rendeva l’acqua o bollente o ghiacciata la colazione molto triste .. poco personale e decisamente una scelta molto contenuta ”