ApartHotel a Stazione di Roma Trastevere

“Great potential, poor execution. Given the amount of time spent texting with Numa customer service to correct issues, the cost was way more than the stay was worth. The check in took over an hour and a half, due to an unusual issue that would have been corrected in five minutes if there were A/C did not work and customer service could only send the same cookie cutter recommendations repeatedly, which did NOT correct the problem. Numa suffers from the lack of a human element.”