ApartHotel a Stevenage

“Very clean and very comfortable, with very good air conditioning - very welcome on the hottest day of the year! My only criticism is the booking process guidelines are not clear and the online system needs improvement. It was not made clear that we would not receive the email with access instructions until the security process was completed and the deposit paid. Then, when trying to pay the deposit, it was not clear that Amex was not accepted and the system just said "declined" right at the...

“The Staff were amazing, helpful and patient. I had to extend the stay for one evening but was unable to do this on the app. I booked a separate room for the additional night and the staff kindly allowed me to use the same room for the whole week! They were polite every time.I spoke to them”