The hotel is beautiful we had a full harbour view room of the opera house and harbour bridge, The rooms have been renovated, although some areas of the hotel were not as clean as we expected for a 5 star hotel. A couple of days housekeeping came between 3 to 4 pm to clean when we had been out all day. Reception staff were good as were concierge, very attentive. The hotels position is close to everything, the rocks and circular quay are a minute away and shops are an easy 10 minute walk or you can catch the tram outside hotel. Be aware the hotel holds $100 for each night on your card on top on hotel payment and returns into your account if you haven’t spent at hotel upon checkout, money can take a few days to go back into your account. We stayed at this hotel 6 years ago and from this stay just noticed a few things that were not up to the same standard, cleaning and housekeeping, the staff may need extra training or the hotel is cost cutting on this, but overall we had a great time and loved all that Sydney city had to offer for a holiday.
