Disappointing Experience Overall
Our stay was quite underwhelming. Upon arrival, the reception staff was rude and unhelpful. Despite calling ahead to reserve a parking spot, we were informed on arrival that no reservation had been made. This left us searching for parking late at night, which was frustrating after a long journey
To make matters worse, our room keys didn’t work, and we had to return to reception to have them fixed. There was no sense of welcome or hospitality on the first day. However, the reception staff on the second day was somewhat helpful, which is appreciated.
The room itself was quite small and did not meet our expectations.
