Hotel vicino a Teatro Higley Center for the Performing Arts - Phoenix

“The staff was fantastic! My husband was having medical issues and I called them to see about an early check in. Not only were they accommodating, but upon our arrival they helped us load a luggage cart to get to our room . The shuttle driver actually waited with my husband while I got a wheelchair assist. They made a stressful time SO MUCH EASIER! ”

“The hotel was great! It was very convenient to the airport and very clean! We appreciated the front desk staff person and enjoyed our stay, albeit brief. Thank you!”

“They hotel ran out of toilet paper…word of advise take all amenities very sparse ! ”

“Clean room”

“This was my first time at a Tru by Hilton. On par with other 2 star hotels. My room was certainly not luxurious but was adequate. Breakfast was standard but well maintained. The service by staff did stand out. They are very pleasant, welcoming and accommodating.”

“There were no gluten-free options for breakfast except oatmeal. When I asked they gave me bagel from the back. The hotel was clean and quiet. The pool was nice as well as the hot tub. The staff at the front desk were not very friendly.”

“Staff was super nice and helpful”

“Nice stay would book again ”

“Rooms were very clean. Staff was friendly and helpful. Pool was clean and in good condition. Only downside was the waffle batter dispenser kept breaking but staff assisted acknowledging the need for a new one. ”

“Good overall. ”

“The bed was good to sleep on, the sheets were clean, but thete was no hot water. A cold shower is not good. ”

“Colazione scarda”

“This place is terrible, should be torn down.”

“Clean room comfortable sheets and bed, but the outside and inside of the building is dirty and smells like cigarettes. The pool is was mirky. Can’t tell the last time it was cleaned. No elevator so if you’re upstairs you need to carry all your things up the stairs which is inconvenient. Property was loud and in a run down area. Definitely getting what you’re paying for ”

“While my little dog was allowed, it wasn't worth having to listen to the ridiculous, rude and unhospitable owners scream at other guests in the hallway for fighting Repeatedly! ...would NOT stay here again.”

“Staff was courteous. Hotel had just opened. We were the very first guests to stay in the room!”

“This was one of the best hotels my family and I have ever stayed at. There isn’t one thing I can complain about. The staff were amazing and very attentive. The best customer service I’ve ever received. The amenities were great. I love that they provided ice and water on every floor. I would definitely recommend this place 100 times over.”

“It was old but very friendly people and overall a wonderful time, thanks so much! ”

“Needs painting, roaches and cigarettes burn on tube.”

“We had a Kitchen in theory, as we had no microwave and no pots and pans to use for the stove/oven. The fridge didn't keep things very cold. The wifi was spotty and not particularly reliable as we had to use our cellphone as a hotspot. We had to ask for the password and network. Basically, if you want a basic crash and burn place this is fine. The AC was fine, but there were no trash cans in the room. ”