Hotel con servizio concierge a The Berkshires

“It’s easy to miss driving by. Building, parking area and pool are separated from the highway by a tree landscaped berm. The sign is small, tan-ish orange and partially hidden by trees on the berm. Made finding the entrance difficult. Once there, our stay was very enjoyable.”

“I usually stay here and yes staff are nice and rooms are decent but I’ve seen a decline in amenities. Maybe the expense of things - bathrobe in room, water and snacks were what I was used to seeing .in the room.”

“The room was great. Had everything I needed and was very comfortable.”

“Best hotel breakfast I have had in a long time. The breakfast attendant kept items well stocked. She made sure that vacated tables were cleaned and ready for the next guests to enjoy their meal. The room was kept very clean. I really enjoyed the fresh pancakes that were made to order by a pancake machine! Also, the pool and hot tub were great. The area was kept clean and towels were well stocked. Our room was also very spacious and immaculate.”

“Uneven stay. Conveniently located. Hard to locate the correct parking. Nice breakfast. Uppity atmosphere. Other guests looked very annoyed that there were children taking up space in the breakfast room. And when I pointed out to the front desk that the minibar prices / menu in my room were not visible, nor was the minibar locked, that was all somehow an egregious fault on my part, rather than "thanks for your honesty and patronage." So, lots of lovely things, and the ego of knowing they're the...