Hotel vicino a The Crossing at Big Creek - Cottonwood

“The hotel is nicely decorated and clean. We stayed for three nights. There was no room maintenance, so you have to remove your own trash and ask for clean towels as needed. The staff was nice for the most part. The restaurant is not in the hotel and neither is the bar. You have to walk or drive the the gaming center. ”

“Excellent customer service ”

“Excellent and lovely highly recommend ”

“La habitación está muy sucia ”

“Room was comfortable. l would stay again when ever in the area.”

“Very nice clean and quiet and the staff is very friendly ”

“Overall the place worked for our week. Internet was sufficient. There is a $100 deposit that isn't listed anywhere online. On our first night, we mentioned we had a service dog and were not charged a pet fee. When we extended our stay, they charged us a pet fee saying we never told them even though I had the communication. They made a fuss about having to check the room to refund the pet fee. Walls are very thin and the place is a bit outdated. The shower head looked disgusting, but surprisingly...

“I got to the room pulled back the covers and there was hair all in the beds.”

“The staff was extremely kind. ”

“All is good fort that money ”

“Kody working in the front was an absolute delight and the best part of our trip. He deserves a raise for the way he went above and beyond for my family! Mahalo Kody. ”

“The room was not clean, cob webs with live spiders in one of the corners of the room, dead bugs in the light covers, dirt all around the tub and in the bathroom. Pool is not heated even though it’s an indoor pool. Breakfast ended at 10. We started eating at 8:30. They just wouldn’t remake any of the eggs or anything so when they ran out they were just out. They would start packing food away at 9. We couldn’t get new towels for over 24 hours. Couldn’t get our room cleaned for over 24 hours. There...