Hotel vicino a The Dudson Museum - Stoke-on-Trent

“NUOVA E PULITA”

“Perfect for our overnight stay prior to a wedding 20 mins away. Helpful stay, very quiet room, plenty of breakfast.”

“Gluten free evening meal was not as described but breakfast was good with GF bread and separate toaster ”

“Hardly any cutlery or crockery ”

“I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process”

“This was honestly one of the worst hotel experiences I've had. The place looks neglected from the moment you arrive, the parking area was full of rubbish and broken items and generally felt unsafe. Inside things didn't improve. The room had clearly not been properly cleaned or updated in years. the ventilation fan was covered in dust and grime, and the walls had marks and stains all over them. Everything felt worn out and it generally made the room feel unhygienic and uncomfortable to stay in. I...

“I wouldn't stay again. I rarely leave reviews up to this point but was left feeling like this 'apartment' is a room in a multi occupancy house and it felt a bit.....what's the right word......DHSS ish. I didn't use the communal kitchen as someone in there was, well a bit weird, looking disturbed. I just think I was looking for cheap and cheerful. It was cheap. ”

“Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken.”

“Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking”

“Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best.”

“It was extremely disappointing to discover that the photos on the website did not reflect the reality of the property. Upon arrival, the house looked nothing like what was advertised. I had booked a room for two people, but the space was far too small to comfortably accommodate us. On top of that, the entire house was unclean, which made the stay even more unpleasant. Overall, a very disappointing experience.”