Hotel vicino a The Mercantile Library - Cincinnati

“We were treated terrifically by a kind staff. The shuttle service into Cincinnati helped us tremendously. We will definitely stay here in the future. ”

“We had a wonderful stay here. The property was beautiful and the suite we had was absolutely gorgeous. Breakfast was delicious and so well prepared. Definitely staying here again. ”

“Great location for exploring Covington. The place was comfortable and spacious enough for my family to enjoy time together.”

“the staff is amazing and very helpful!”

“Great room for business stay. Like that they renovated.”

“Very nice place. Easy walking to ballpark. Friendly staff. Convenient parking. Super clean. Looking forward to next visit.”

“Excellent stay!!”

“Great set up. Well stocked with what we needed. Unfortunately on the alley beside our room there is a metal grate covering a hole in the road which makes a loud banging noise every time a car runs over it. We and other couples who stayed there had difficulty sleeping due to this. ”

“The lobby, rooms, and staff were great. Beds comfortable. I would highly recommend a stay here. ”

“Great stay”

“Nice stay ”

“great location, but little misconception. When you first arrive, your arriving at the valet parking, thats not the front lobby. There was a sign saying at the front desk "will be back in 15 minutes". Thats for valet, go up the elevator thats where the lobby actually is”

“Everything was fine until the Mo”

“I like that they have a breakfast bar it was well stocked and the food was good.”

“There was no bar inroom. No complementary bottles of water. The system was down then we arrived. The staff did supply free drinks from the bar and were very accommodating. The entire place is understaffed. One ply bathroom tissue. No USB plugs in the room for phone charging. Sparse amenities. Rooftop bar is nice but also understaffed. Valet understaffed. ”

“First of all, if you are staying at a Westin for the brand of “heavenly beds” and a nicer, more elevated hotel, forget it! They haven’t put a dime into this place. Peeling wallpaper, old carpeting & outdated furniture. Service was beyond bad if you can call it service. Nobody was friendly and literally GRUNTED when I said good morning. I could go on and on about what a dump this place is. I will go elsewhere next time. ”

“The air conditioning was noisy, and the view overlooked a dirty rooftop. The shower was difficult to use because the hot water was scalding while the cold water pressure was very weak. The pillowcases and towels even had holes in them. I stayed here about six years ago, and the property was much better maintained back then.”