Hotel vicino a The Mercantile Library - Cincinnati

“Staff was attentive and very service oriented. The property is beautiful, and it’s in a nice location.”

“Great place to stay.”

“We had a wonderful stay here. The property was beautiful and the suite we had was absolutely gorgeous. Breakfast was delicious and so well prepared. Definitely staying here again. ”

“Great location for exploring Covington. The place was comfortable and spacious enough for my family to enjoy time together.”

“This is not a 4 star. The rooms are sparse. No storage, no clocks, limited bedside table, the bathroom is the quality of a mobile home. The hallway carpets are dirty with obvious water stains. The room floors are cheap and dirty. Extremely limited dining on site but restaurants close by. The roof top bar was closed most of the time. The only good things about this hotel is location, the staff was very nice and the workout “room” was decent. The hotel needs upgrades…badly. The hotel is a 3 star...

“Very nice hotel. Room was updated . Towels were thick and soft. Lovely place .”

“We stayed her to attend Refs/Braves game. They had valet parking which was nice, being downtown. The Staff was the most friendly staff ever, rooms were very clean and nice, gym had the necessities, breakfast was great that was included and so many places to eat and shop on same street! Definitely recommend!”

“Nice, clean rooms. Decent breakfast. When the rooftop bar is closed, there is no access to the rooftop at all — We were looking forward to sitting up there on Sunday evening after check in, but it was already closed. Cleaning staff tried to come into the room twice in the morning, the 2nd time with our do not disturb sign up.”

“We enjoyed our stay at the Hyatt. Brandon at the front desk was excellent, courteous, and made sure the one hiccup we had was corrected immediately. The beds were comfy and provided a good nights rest. Great location with easy walking access to many things. If I’m ever in the area again, I would definitely stay here.”

“Nice small boutique hotel with a old world style and furnishings. My room was small, but well appointed. Only wish the shower was nicer. Well located in the historic Over-The-Rhine neighborhood.”

“Great as usual”

“The property was fun and unique. Great location. I have had a fairly recent knee replacement and I confirmed there was an elevator. I was on third floor. The elevator did not work coming down from the third floor. It gets worse, the last day and a half I was there, the elevator did not work to the third floor at all! The steps nearly killed me. I could almost believe their reason for the elevator not working at all had it not been a fact that it only partially worked the day I checked...

“Nice stay ”

“Hotel wass nice and clean.”

“Nice staff and good rooms”

“Check in was supposed to be after three PM, but we didn’t get a room until four thirty PM. The rooms appeared to be pre assigned. Someone one we know got a room immediately after they got a room that had not been cleaned. So there was available cleaned rooms, but the staff made us wait. Liked proximity to the Great American ball park.”

“The property as a whole “looked” nice and clean. However the room I had had me questioning the cleanliness. The were the small things in the room had attention to detail been paid it would’ve been caught. There were things missing that also lead me to question the remote was gone, no cups, and the curtains were not functioning. All these things were corrected but had the job been done right and attention to detail was minded these things wouldn’t have been missed.”

“Nice quiet and beautiful”