Ingresso della struttura

Recensioni per Tokyu Stay Shinjuku

3 out of 5
Tokyu Stay Shinjuku
3-7-1 Shinjuku, Tokyo, Tokyo-to

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 589 su 1001 recensioni" "
Valutazione di 8 - Buono. 335 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 52 su 1001 recensioni" "
Valutazione di 4 - Scarso. 19 su 1001 recensioni" "
Valutazione di 2 - Terribile. 6 su 1001 recensioni" "

9,0/10

Pulizia

9,2/10

Personale e servizio

8,8/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Flavio, Roma

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel near the station and a lot of restaurants and shops.
Soggiorno di 1 notte a maggio 2022
Risposta di Tokyu Stay Shinjuku Front Staff, il giorno 10 giu 2022
Thank you very much for choosing to stay at Tokyu Stay Shinjuku from among the many hotels available. We are very pleased to hear that you gave us a high evaluation of our hotel's location. All of us at Tokyu Stay Shinjuku will continue to make every effort to provide a comfortable stay for our guests. Thank you very much for your kind contribution.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nel cuore di Shinjuku
La posizione dell'hotel è perfetta, a due passi dalla stazione e a un passo dalla metro . Il quartiere è pieno di ristorantini e locali nei quali trascorrere una piacevole serata. L'hotel è pulito, il personale molto cordiale, parla perfettamente inglese, sempre disponibile ad esaudire le richieste dell'ospite.
Soggiorno di 8 notti a ottobre 2019

8/10 Buono

Ab, Venezia

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
."......................................................................
Soggiorno di 1 notte a ottobre 2019

8/10 Buono

Remo

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
The hotel is in a great location, close to public transport and lots of restaurants. Staff was friendly and helpful. Quick check in and super fast check out.
Soggiorno di 3 notti a ottobre 2019

10/10 Eccellente

Lee

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel and staff. No complaints here
Soggiorno di 3 notti ad aprile 2024
Risposta di Tokyu Stay Shinjuku All front staff, il giorno 17 apr 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We are very pleased to receive your kind words of praise.We are pleased to hear that you had a pleasant stay with us during your stay.We hope you will visit us again when you come to Shinjuku.We look forward to serving you again.

10/10 Eccellente

Alan, Liverpool

Soggiorno di 3 notti ad aprile 2024
Risposta di Tokyu Stay Shinjuku Front Staff, il giorno 18 apr 2024
Thank you for choosing Tokyu Stay Shinjuku. We would also like to thank you for your kind review. We are very happy to hear that you enjoyed your stay with us. We look forward to serving you again.

8/10 Buono

Daniel

Mi è piaciuto: Pulizia e personale e servizio
Tokyu Stay is in a prime location right near Shinjuku san-chome train station and retail establishments. Staff was generally helpful. Breakfast buffet was just okay. No complimentary water. Room pretty small.
Soggiorno di 3 notti ad aprile 2024
Risposta di Tokyu Stay Shinjuku Front Staff, il giorno 14 apr 2024
Thank you very much for choosing our hotel.We hope you enjoyed your trip to Japan.The season is warming up and the cherry blossom season is coming to an end.Please take care of yourself.We look forward to serving you again.Tokyu Stay ShinjukuFront Desk Staff

10/10 Eccellente

Markus

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
3rd time that I stayed at the Tokyo Stay in Shinjuku and I would definitively choose it again, next time I go to Tokyo. It is really in the heart of Shinjuku and super practical. Shinjuku 3-Chōme station entry is literally around the corner and Shinjuku station is within 5-8 min walking distance. Same for Kabukicho and Shinjuku Gyoen. However even the streets around the hotel are a nice drinking & eating area, with many bars & restaurants. However the rooms are good isolated against the street noise. Rooms are nice and good for the price for a hotel in that area. The hotel staff is very nice and absolutely helpful.
Soggiorno di 11 notti a marzo 2024
Risposta di Tokyustay Shinjuku, il giorno 8 apr 2024
HI.We are very happy that you chose our hotel three times out of many hotels in Shinjuku. Thank you very much for taking your precious time out of your busy schedule to write such a wonderful review.We are always looking forward to seeing you

10/10 Eccellente

Pierre

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
very good place in Tokyo
Soggiorno di 13 notti a marzo 2024
Risposta di Tokyu Stay Shinjuku All front staff, il giorno 7 apr 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We would also like to thank you again for your kind review.We will continue to make every effort to satisfy our customers.We look forward to serving you again.

10/10 Eccellente

Siu Chung Brian

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything is fine Lucky that I was staying in the biggest room of the floor, but still the room is a bit small Room is very clean, but improvements on the details are required.
Soggiorno di 5 notti a marzo 2024
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 7 apr 2024
Thank you for choosing our hotel.Regarding the cleaning during your stay, I am sorry that some details were overlooked.We will make every effort to improve the cleaning.

10/10 Eccellente

Jia Yee

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, and room was clean! Would definitely love to return (:
Soggiorno di 4 notti a marzo 2024
Risposta di Tokyu Stay Shinjuku All front staff, il giorno 7 apr 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We would also like to thank you again for your kind review.Our hotel is only a 2-minute walk from the nearest station, Shinjuku Sanchome Station, and there are many shopping spots such as Isetan and Marui, as well as many restaurants in the area, making it a very convenient location.We hope you will visit us again when you come to Shinjuku.All of our staff look forward to serving you again.

10/10 Eccellente

Jena Shereen, elkridge

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is conveniently near the metro, also in front of a family mart. They offer free toiletries if you forget them. Free umbrellas to use when it rains. The rooms are quite small though, so be sure to book at least 200 sq meters. Stayed with my boyfriend and we barely had space for 4 luggages, good thing under the bed is an open space so we got to push everything under there. Also its not a daily housekeeping which was nice since we didn't need it daily. Only downside of our room was that the drawer where the safe was kept on opening and couldn't close, so I was hitting my leg multiple times. Apart from that the staff were very nice and they also have a place where they can hold your luggage until check in time or if you want it delivered somewhere.
Soggiorno di 13 notti a marzo 2024
Risposta di TokyuStay Shinjuku , il giorno 1 apr 2024
Thank you very much for choosing our hotel.We also sincerely appreciate your feedback on that occasion.The hotel is a 2-minute walk from the nearest Shinjuku Sanchome Station, and there are shopping spots such as Isetan and Marui, as well as many restaurants in the area, making it a very convenient location.We apologize for the inconvenience caused regarding the withdrawal. We will repair it immediately.We hope you will visit us again when you come to Shinjuku.We look forward to serving you again.TokyuStay Shinjuku Staff

10/10 Eccellente

Christopher

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great hotel
Soggiorno di 3 notti a marzo 2024
Risposta di Tokyu Stay Shinjuku All front staff, il giorno 27 mar 2024
Thank you for staying Tokyu Stay Shinjuku. We are very pleased to hear that you are satisfied with the hotel. We would appreciate it if you could use our hotel again when you come to Shinjuku. We are looking forward to seeing you again. Tokyu Stay Shinjuku All front staff

10/10 Eccellente

Jonathan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
location was close to everything in shinjuku. plus a short walk from the station
Soggiorno di 6 notti a marzo 2024
Risposta di Tokyu Stay Shinjuku, il giorno 18 mar 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We would also like to thank you again for your kind review.

10/10 Eccellente

Benyanit

Soggiorno di 3 notti a marzo 2024
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 1 apr 2024
Thank you for choosing our hotel.We hope you will visit us again when you come to Shinjuku. Our staff looks forward to serving you.

6/10 Soddisfacente

Rita

Mi è piaciuto: Pulizia e personale e servizio
交通便利,但衞生狀況不太好
Soggiorno di 4 notti a marzo 2024
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 9 mar 2024
非常感谢您使用东急Stay新宿酒店。 如果您来新宿时能再次入住我们的酒店,我们将不胜感激。我们全体员工期待您的下次光临。

8/10 Buono

Rodney

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was quiet. It even had a washer and dryer. Locale was in a convenient area one subway stop to marathon start.
Soggiorno di 1 notte a marzo 2024
Risposta di Tokyustay Shinjuku, il giorno 6 mar 2024
Dear guest,Thank you very much for staying with us. We are so happy to hear that you seem to have a wonderful time with us. We will look forward to seeing you again.Best regards,Tokyu Stay Shinjuku

10/10 Eccellente

Simon

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a great location both to eat locally around the hotel or to travel around town. Will stay here again.
Soggiorno di 3 notti a marzo 2024
Risposta di Tokyu Stay Shinjuku. , il giorno 4 mar 2024
Thank you for choosing our hotel.We are glad that you like the location of our hotel.We hope you will visit our hotel again when you come to Shinjuku.All of our staff look forward to serving you.

10/10 Eccellente

Julie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean, bed is comfortable, breakfast was excellent.
Soggiorno di 2 notti a febbraio 2024
Risposta di Tokyu Stay Shinjuku. , il giorno 4 mar 2024
Thank you for choosing our hotel.We are glad that you are satisfied with the cleanliness of our rooms and breakfast.We hope you will visit our hotel again when you come to Shinjuku.

8/10 Buono

Allan, Hoboken

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Close to Shinjuku nightlife. Many restaurants to choose from and Shinjuku Sanchome subway right around the corner to get to major points of interest. Hotel does not have many bells and whistles but it gets the job done.
Soggiorno di 3 notti a febbraio 2024
Risposta di Tokyu Stay Shinjuku Front Staff, il giorno 25 feb 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We are pleased to hear that you had a pleasant stay with us during your stay.The entire staff will continue to make every effort to make the hotel a place where our guests want to stay again.

8/10 Buono

Devin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 8 notti a febbraio 2024
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 27 feb 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We would also like to thank you again for your kind review.We hope that you will use our hotel again when you come to Shinjuku.All of us at Tokyu Stay Shinjuku look forward to serving you again.

10/10 Eccellente

リョウ

Soggiorno di 1 notte a febbraio 2024
Risposta di Tokyu Stay Shinjuku Front desk, il giorno 21 mar 2024
Thank you for choosing our hotel.Thank you also for the perfect score.We hope you will visit our hotel again when you come to Shinjuku.

10/10 Eccellente

sukil

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Good location and clean^^
Soggiorno di 1 notte a febbraio 2024
Risposta di Tokyu Stay Shinjuku Front desk, il giorno 20 feb 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We hope you will visit us again when you come to Shinjuku.We look forward to serving you again.

10/10 Eccellente

Tyler

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di Tokyu Stay Shinjuku, il giorno 15 feb 2024
Thank you very much for choosing our hotel.We hope you had a good trip in Japan.The days are still very cold and the temperature is very different, but please take good care of yourself and enjoy your stay.We look forward to seeing you again.

10/10 Eccellente

Chia-Wei

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di Tokyu Stay Shinjuku. , il giorno 31 gen 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We would also like to thank you again for your kind review.We hope that you will use our hotel again when you come to Shinjuku.All of us at Tokyu Stay Shinjuku look forward to serving you again.

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
到東京首選飯店,便利性高,飯店整體水準也高。
Soggiorno di 2 notti a gennaio 2024
Risposta di Tokyu Stay Shinjuku. , il giorno 30 gen 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We are very pleased to receive your kind words of praise.We will continue to make every effort to satisfy our customers.We look forward to serving you again.Tokyu Stay ShinjukuFront Desk

8/10 Buono

TSZ KI

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
My room is not being cleaned; it is quite dirty near the rubbish bin and mat.
Soggiorno di 1 notte a gennaio 2024
Risposta di Tokyu Stay Shinjuku. , il giorno 24 gen 2024
Thank you for using Tokyu Stay Shinjuku. We apologize for any inconvenience caused by the cleaning.We will inform the cleaning staff and share this information with our staff to improve the situation. Your comments and opinions during your stay will be taken into consideration to improve our services in the future,We will make every effort to make your stay with us more pleasant and enjoyable.Thank you very much for your valuable feedback.Tokyu Stay ShinjukuAll front staff

8/10 Buono

Akiko

Mi è piaciuto: Servizi
立地は便利、水回りはきれい。ただ、洗面台が低すぎて使いにくい。
Soggiorno di 1 notte a gennaio 2024
Risposta di 東急ステイ新宿 スタッフ一同, il giorno 21 gen 2024
この度は東急ステイ新宿をご利用頂きまして、誠にありがとうございました。また、周辺ホテルの中から弊ホテルをお選び頂きました事、重ねて御礼申し上げます。洗面台の高さに関しましては、ご希望に沿うことが出来ず大変申し訳ございません。今後の改修工事計画で、お客様の貴重なご意見として検討して参りたいと存じます。誠に勝手な申し出ではございますが、今後も引き続きご愛顧を賜り、ご指導・ご鞭撻を頂戴致したくお願い申し上げます。

8/10 Buono

Donghwan

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Tokyu Stay Shinjuku Front desk, il giorno 22 gen 2024
Thank you for choosing our hotel.How was your trip in Japan?The cold season is still continuing.Please take care not to get sick.We look forward to serving you again.

10/10 Eccellente

Crystal

Soggiorno di 3 notti a gennaio 2024
Risposta di Tokyu Stay Shinjuku, il giorno 19 gen 2024
Thank you for choosing our hotel.How was your trip in Japan?The cold season is still continuing.Please take care not to get sick.We look forward to serving you again.

10/10 Eccellente

Richard, Chicago

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A fantastic place in Tokyo! The rooms are small, like most Tokyo hotels, but the service and location are excellent. I have stayed here many times, and really love everything about the blocks around the hotel, and the hotel itself.
Soggiorno di 6 notti a gennaio 2024
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 12 gen 2024
Thank you very much for choosing our hotel.We are very happy to hear that you enjoyed your stay with us. The hotel is located in a very convenient area, close to the station and many restaurants nearby.We hope that you will use our hotel again when you come to Shinjuku. We all look forward to serving you again.  Tokyu Stay Shinjuku Front Desk Staff

10/10 Eccellente

Samuel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel in a good location.
Soggiorno di 1 notte a gennaio 2024
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 11 gen 2024
Thank you for using our hotel this time. We are looking forward to seeing you again.

8/10 Buono

Sunhee

Soggiorno di 2 notti a gennaio 2024
Risposta di Tokyu Stay Shinjuku, il giorno 19 gen 2024
Thank you for choosing our hotel.How was your trip in Japan?The cold season is still continuing.Please take care not to get sick.We look forward to serving you again.

8/10 Buono

Aili

Soggiorno di 1 notte a gennaio 2024
Risposta di Tokyu Stay Shinjuku, il giorno 30 gen 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We are very pleased to receive your kind words of praise.We will continue to make every effort to satisfy our customers.We look forward to serving you again.Tokyu Stay ShinjukuFront Desk

8/10 Buono

Sin Fai

Soggiorno di 3 notti a gennaio 2024
Risposta di Tokyu Stay Shinjuku, il giorno 19 gen 2024
Thank you for choosing our hotel.How was your trip in Japan?The cold season is still continuing.Please take care not to get sick.We look forward to serving you again.

8/10 Buono

Enrique

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really have no major complaints about this hotel EXCEPT one: i know the rooms are known to be small, which was fine for one person, but the hotel amenities felt limited. Other than that, staff and hotel and breakfast and everything else was great. It was nice to go out and just walk everywhere.
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 8 gen 2024
Thank you very much for choosing our hotel.Thank you for your feedback.We hope that you will use our hotel again when you come to Shinjuku. We all look forward to serving you again.  Tokyu Stay Shinjuku Front Desk Staff

10/10 Eccellente

Holly

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel, close to metro, loads of dining options right out the door. Excellent location, would definitely stay again!
Soggiorno di 4 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku Front desk, il giorno 30 dic 2023
Thank you very much for choosing our hotel.We are very happy to hear that you enjoyed your stay with us. The hotel is located in a very convenient area, close to the station and many restaurants nearby.We hope that you will use our hotel again when you come to Shinjuku. We all look forward to serving you again.  Tokyu Stay Shinjuku Front Desk Staff

10/10 Eccellente

Emily

Soggiorno di 4 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 29 dic 2023
Thank you very much for choosing our hotel.We hope you enjoyed your trip to Japan.We look forward to having you stay with us again.

8/10 Buono

Wai Ho

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
性價比高的選擇
最次到東京都會選擇的住宿地點,地點位置靜中帶旺,食肆百貨就在附近。 唯入住時發玩床邊地毯是濕的,未知是上手住客還是清潔的問題。
Soggiorno di 3 notti a dicembre 2023
Risposta di Tokyustay Shinjuku, il giorno 27 dic 2023
Thank you very much for choosing Tokyu Stay Shinjuku.We would also like to thank you for taking the time to write a word-of-mouth review of our hotel.Our hotel is only a 2-minute walk from the nearest station, Shinjuku Sanchome Station, and is very conveniently located near shopping spots such as Isetan and Marui, as well as many restaurants.We apologize for any discomfort caused by the carpet at check-in.We will share this information with our staff and make every effort to improve the final check during cleaning.Our entire staff will continue to make every effort to make the hotel a place where our guests want to stay again. We hope that you will use our hotel again when you come to Shinjuku.We all look forward to serving you again.Tokyu Stay ShinjukuFront Desk Staff

8/10 Buono

Sam Arthur

Soggiorno di 5 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku, il giorno 19 gen 2024
Thank you for choosing our hotel.How was your trip in Japan?The cold season is still continuing.Please take care not to get sick.We look forward to serving you again.

8/10 Buono

Nga Kwun

Soggiorno di 4 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 29 dic 2023
Thank you very much for choosing our hotel.We hope you enjoyed your trip to Japan.We look forward to having you stay with us again.

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good location, amazing hotel.
Soggiorno di 6 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku Front Staff, il giorno 23 dic 2023
Thank you very much for choosing our hotel. We also sincerely appreciate your feedback on that occasion. Our staff will continue to make every effort to ensure that your stay is as comfortable as possible. We look forward to serving you again.

6/10 Soddisfacente

JISU

Soggiorno di 2 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 29 dic 2023
Thank you very much for choosing our hotel.We hope you enjoyed your trip to Japan.We look forward to welcoming you again.

8/10 Buono

Joanna

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Prime location, walkable to shopping and dining.
Risposta di Tokyu Stay Shinjuku, il giorno 16 dic 2023
Thank you very much for choosing our hotel.We also sincerely appreciate your feedback on that occasion.Our hotel is only a 2-minute walk from the nearest station, Shinjuku Sanchome Station, and is conveniently located near shopping spots such as Isetan and Marui, as well as many restaurants.We hope you will visit us again when you come to Shinjuku.All of our staff look forward to serving you again.Tokyu Stay ShinjukuFront Desk Staff

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Convenient near to train station
Great place near the train station. Staff were polite and friendly. Very helpful too. One flaw if their limited housekeeping which only changes the towels and throw away the rubbish in the room. Would be better to perform cleaning too.
Soggiorno di 4 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku, il giorno 15 dic 2023
Thank you very much for using Tokyu Stay Shinjuku.We would also like to thank you for choosing our hotel from among the surrounding hotels.We are very happy to hear that you were satisfied with your stay.We are encouraged by the words we have received from our customers and will continue to strive to improve our services.We hope that you will continue to use Tokyu Stay Shinjuku in the future.We look forward to your next visit.

10/10 Eccellente

CHANG SHAO

Soggiorno di 5 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 29 dic 2023
Thank you very much for choosing our hotel.We hope you enjoyed your trip to Japan.We look forward to welcoming you again.

10/10 Eccellente

Annie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room is bigger than average for double occupancy. Close to Shinjuku station and restaurants. Staff speak adequate English. Will stay at this hotel again next trip to Japan
Soggiorno di 1 notte a dicembre 2023
Risposta di Tokyu Stay Shinjuku, il giorno 14 dic 2023
Thank you very much for choosing Tokyu Stay Shinjuku.We are very pleased to receive your kind words of praise.We are pleased to hear that you had a pleasant stay with us during your stay.Our staff will continue to make every effort to ensure that your stay is as comfortable as possible.We look forward to serving you again.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 29 dic 2023
Thank you very much for choosing our hotel.We hope you enjoyed your trip to Japan.We look forward to welcoming you again.

10/10 Eccellente

NG

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cosy stay
Check in was smooth, and rules explained like the one week bed making and which date it was coming. Room was cosy and all amenities are in order. Thank you tokyu stay i would be back to try your other locations too.
Soggiorno di 7 notti a dicembre 2023
Risposta di Tokyustay Shinjuku, il giorno 11 dic 2023
Dear guestThank you for staying at Tokyu Stay Shinjuku. Thank you very much for your compliments despite your busy schedule.All the staff will do our best, so we look forward to seeing you next time.

10/10 Eccellente

sheree

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
In room washer/dryer was very convenient. In addition very close to train station
Soggiorno di 3 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku Front desk, il giorno 9 dic 2023
Thank you for choosing Tokyu Stay Shinjuku for your recent stay. We are pleased to hear that you enjoyed our location and room. We hope that you had a safe trip home and that we may welcome you again soon.