Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 589 su 1001 recensioni" "
10 - Eccellente
589
Valutazione di 8 - Buono. 335 su 1001 recensioni" "
8 - Buono
335
Valutazione di 6 - Soddisfacente. 52 su 1001 recensioni" "
6 - Soddisfacente
52
Valutazione di 4 - Scarso. 19 su 1001 recensioni" "
4 - Scarso
19
Valutazione di 2 - Terribile. 6 su 1001 recensioni" "
2 - Terribile
6
9,0/10
Pulizia
9,2/10
Personale e servizio
8,8/10
Servizi
9,0/10
Condizioni e dotazioni della struttura
9,0/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Flavio, Roma
Viaggio di lavoro
21 mag 2022
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel near the station and a lot of restaurants and shops.
Flavio
Soggiorno di 1 notte a maggio 2022
Risposta di Tokyu Stay Shinjuku Front Staff, il giorno 10 giu 2022
Thank you very much for choosing to stay at Tokyu Stay Shinjuku from among the many hotels available.
We are very pleased to hear that you gave us a high evaluation of our hotel's location.
All of us at Tokyu Stay Shinjuku will continue to make every effort to provide a comfortable stay for our guests.
Thank you very much for your kind contribution.
10/10 Eccellente
Viaggiatore verificato
Viaggio con la famiglia
3 nov 2019
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nel cuore di Shinjuku
La posizione dell'hotel è perfetta, a due passi dalla stazione e a un passo dalla metro . Il quartiere è pieno di ristorantini e locali nei quali trascorrere una piacevole serata. L'hotel è pulito, il personale molto cordiale, parla perfettamente inglese, sempre disponibile ad esaudire le richieste dell'ospite.
Viaggiatore verificato
Soggiorno di 8 notti a ottobre 2019
8/10 Buono
Ab, Venezia
Viaggio con la famiglia
12 ott 2019
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
The hotel is in a great location, close to public transport and lots of restaurants. Staff was friendly and helpful. Quick check in and super fast check out.
Remo
Soggiorno di 3 notti a ottobre 2019
10/10 Eccellente
Lee
Viaggio con la famiglia
17 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel and staff. No complaints here
Lee
Soggiorno di 3 notti ad aprile 2024
Risposta di Tokyu Stay Shinjuku All front staff, il giorno 17 apr 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We are very pleased to receive your kind words of praise.We are pleased to hear that you had a pleasant stay with us during your stay.We hope you will visit us again when you come to Shinjuku.We look forward to serving you again.
10/10 Eccellente
Alan, Liverpool
17 apr 2024
Alan
Soggiorno di 3 notti ad aprile 2024
Risposta di Tokyu Stay Shinjuku Front Staff, il giorno 18 apr 2024
Thank you for choosing Tokyu Stay Shinjuku. We would also like to thank you for your kind review. We are very happy to hear that you enjoyed your stay with us. We look forward to serving you again.
8/10 Buono
Daniel
14 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
Tokyu Stay is in a prime location right near Shinjuku san-chome train station and retail establishments. Staff was generally helpful. Breakfast buffet was just okay. No complimentary water. Room pretty small.
Daniel
Soggiorno di 3 notti ad aprile 2024
Risposta di Tokyu Stay Shinjuku Front Staff, il giorno 14 apr 2024
Thank you very much for choosing our hotel.We hope you enjoyed your trip to Japan.The season is warming up and the cherry blossom season is coming to an end.Please take care of yourself.We look forward to serving you again.Tokyu Stay ShinjukuFront Desk Staff
10/10 Eccellente
Markus
8 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
3rd time that I stayed at the Tokyo Stay in Shinjuku and I would definitively choose it again, next time I go to Tokyo.
It is really in the heart of Shinjuku and super practical.
Shinjuku 3-Chōme station entry is literally around the corner and Shinjuku station is within 5-8 min walking distance. Same for Kabukicho and Shinjuku Gyoen. However even the streets around the hotel are a nice drinking & eating area, with many bars & restaurants. However the rooms are good isolated against the street noise. Rooms are nice and good for the price for a hotel in that area. The hotel staff is very nice and absolutely helpful.
Markus
Soggiorno di 11 notti a marzo 2024
Risposta di Tokyustay Shinjuku, il giorno 8 apr 2024
HI.We are very happy that you chose our hotel three times out of many hotels in Shinjuku. Thank you very much for taking your precious time out of your busy schedule to write such a wonderful review.We are always looking forward to seeing you
10/10 Eccellente
Pierre
Viaggio di coppia
7 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
very good place in Tokyo
Pierre
Soggiorno di 13 notti a marzo 2024
Risposta di Tokyu Stay Shinjuku All front staff, il giorno 7 apr 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We would also like to thank you again for your kind review.We will continue to make every effort to satisfy our customers.We look forward to serving you again.
10/10 Eccellente
Siu Chung Brian
Viaggio di gruppo
5 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything is fine
Lucky that I was staying in the biggest room of the floor, but still the room is a bit small
Room is very clean, but improvements on the details are required.
Siu Chung Brian
Soggiorno di 5 notti a marzo 2024
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 7 apr 2024
Thank you for choosing our hotel.Regarding the cleaning during your stay, I am sorry that some details were overlooked.We will make every effort to improve the cleaning.
10/10 Eccellente
Jia Yee
5 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, and room was clean! Would definitely love to return (:
Jia Yee
Soggiorno di 4 notti a marzo 2024
Risposta di Tokyu Stay Shinjuku All front staff, il giorno 7 apr 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We would also like to thank you again for your kind review.Our hotel is only a 2-minute walk from the nearest station, Shinjuku Sanchome Station, and there are many shopping spots such as Isetan and Marui, as well as many restaurants in the area, making it a very convenient location.We hope you will visit us again when you come to Shinjuku.All of our staff look forward to serving you again.
10/10 Eccellente
Jena Shereen, elkridge
Viaggio di coppia
1 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is conveniently near the metro, also in front of a family mart. They offer free toiletries if you forget them. Free umbrellas to use when it rains. The rooms are quite small though, so be sure to book at least 200 sq meters. Stayed with my boyfriend and we barely had space for 4 luggages, good thing under the bed is an open space so we got to push everything under there. Also its not a daily housekeeping which was nice since we didn't need it daily. Only downside of our room was that the drawer where the safe was kept on opening and couldn't close, so I was hitting my leg multiple times. Apart from that the staff were very nice and they also have a place where they can hold your luggage until check in time or if you want it delivered somewhere.
Jena Shereen
Soggiorno di 13 notti a marzo 2024
Risposta di TokyuStay Shinjuku , il giorno 1 apr 2024
Thank you very much for choosing our hotel.We also sincerely appreciate your feedback on that occasion.The hotel is a 2-minute walk from the nearest Shinjuku Sanchome Station, and there are shopping spots such as Isetan and Marui, as well as many restaurants in the area, making it a very convenient location.We apologize for the inconvenience caused regarding the withdrawal. We will repair it immediately.We hope you will visit us again when you come to Shinjuku.We look forward to serving you again.TokyuStay Shinjuku Staff
10/10 Eccellente
Christopher
Viaggio di coppia
26 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
great hotel
Christopher
Soggiorno di 3 notti a marzo 2024
Risposta di Tokyu Stay Shinjuku All front staff, il giorno 27 mar 2024
Thank you for staying Tokyu Stay Shinjuku. We are very pleased to hear that you are satisfied with the hotel. We would appreciate it if you could use our hotel again when you come to Shinjuku. We are looking forward to seeing you again. Tokyu Stay Shinjuku All front staff
10/10 Eccellente
Jonathan
18 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
location was close to everything in shinjuku. plus a short walk from the station
Jonathan
Soggiorno di 6 notti a marzo 2024
Risposta di Tokyu Stay Shinjuku, il giorno 18 mar 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We would also like to thank you again for your kind review.
10/10 Eccellente
Benyanit
12 mar 2024
Benyanit
Soggiorno di 3 notti a marzo 2024
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 1 apr 2024
Thank you for choosing our hotel.We hope you will visit us again when you come to Shinjuku. Our staff looks forward to serving you.
6/10 Soddisfacente
Rita
9 mar 2024
Mi è piaciuto: Pulizia e personale e servizio
交通便利,但衞生狀況不太好
Rita
Soggiorno di 4 notti a marzo 2024
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 9 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was quiet. It even had a washer and dryer. Locale was in a convenient area one subway stop to marathon start.
Rodney
Soggiorno di 1 notte a marzo 2024
Risposta di Tokyustay Shinjuku, il giorno 6 mar 2024
Dear guest,Thank you very much for staying with us. We are so happy to hear that you seem to have a wonderful time with us. We will look forward to seeing you again.Best regards,Tokyu Stay Shinjuku
10/10 Eccellente
Simon
4 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a great location both to eat locally around the hotel or to travel around town. Will stay here again.
Simon
Soggiorno di 3 notti a marzo 2024
Risposta di Tokyu Stay Shinjuku. , il giorno 4 mar 2024
Thank you for choosing our hotel.We are glad that you like the location of our hotel.We hope you will visit our hotel again when you come to Shinjuku.All of our staff look forward to serving you.
10/10 Eccellente
Julie
Viaggio di coppia
3 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean, bed is comfortable, breakfast was excellent.
Julie
Soggiorno di 2 notti a febbraio 2024
Risposta di Tokyu Stay Shinjuku. , il giorno 4 mar 2024
Thank you for choosing our hotel.We are glad that you are satisfied with the cleanliness of our rooms and breakfast.We hope you will visit our hotel again when you come to Shinjuku.
8/10 Buono
Allan, Hoboken
Viaggio di coppia
24 feb 2024
Mi è piaciuto: Pulizia e personale e servizio
Close to Shinjuku nightlife. Many restaurants to choose from and Shinjuku Sanchome subway right around the corner to get to major points of interest. Hotel does not have many bells and whistles but it gets the job done.
Allan
Soggiorno di 3 notti a febbraio 2024
Risposta di Tokyu Stay Shinjuku Front Staff, il giorno 25 feb 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We are pleased to hear that you had a pleasant stay with us during your stay.The entire staff will continue to make every effort to make the hotel a place where our guests want to stay again.
8/10 Buono
Devin
24 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Devin
Soggiorno di 8 notti a febbraio 2024
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 27 feb 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We would also like to thank you again for your kind review.We hope that you will use our hotel again when you come to Shinjuku.All of us at Tokyu Stay Shinjuku look forward to serving you again.
10/10 Eccellente
リョウ
22 feb 2024
リョウ
Soggiorno di 1 notte a febbraio 2024
Risposta di Tokyu Stay Shinjuku Front desk, il giorno 21 mar 2024
Thank you for choosing our hotel.Thank you also for the perfect score.We hope you will visit our hotel again when you come to Shinjuku.
10/10 Eccellente
sukil
Viaggio di gruppo, Viaggio di lavoro
20 feb 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Good location and clean^^
sukil
Soggiorno di 1 notte a febbraio 2024
Risposta di Tokyu Stay Shinjuku Front desk, il giorno 20 feb 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We hope you will visit us again when you come to Shinjuku.We look forward to serving you again.
10/10 Eccellente
Tyler
10 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Tyler
Soggiorno di 3 notti a febbraio 2024
Risposta di Tokyu Stay Shinjuku, il giorno 15 feb 2024
Thank you very much for choosing our hotel.We hope you had a good trip in Japan.The days are still very cold and the temperature is very different, but please take good care of yourself and enjoy your stay.We look forward to seeing you again.
10/10 Eccellente
Chia-Wei
Viaggio di gruppo
31 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Chia-Wei
Soggiorno di 3 notti a gennaio 2024
Risposta di Tokyu Stay Shinjuku. , il giorno 31 gen 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We would also like to thank you again for your kind review.We hope that you will use our hotel again when you come to Shinjuku.All of us at Tokyu Stay Shinjuku look forward to serving you again.
10/10 Eccellente
Viaggiatore verificato
Viaggio di gruppo
30 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
到東京首選飯店,便利性高,飯店整體水準也高。
Viaggiatore verificato
Soggiorno di 2 notti a gennaio 2024
Risposta di Tokyu Stay Shinjuku. , il giorno 30 gen 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We are very pleased to receive your kind words of praise.We will continue to make every effort to satisfy our customers.We look forward to serving you again.Tokyu Stay ShinjukuFront Desk
8/10 Buono
TSZ KI
Viaggio di coppia
24 gen 2024
Mi è piaciuto: Personale e servizio e servizi
My room is not being cleaned; it is quite dirty near the rubbish bin and mat.
TSZ KI
Soggiorno di 1 notte a gennaio 2024
Risposta di Tokyu Stay Shinjuku. , il giorno 24 gen 2024
Thank you for using Tokyu Stay Shinjuku. We apologize for any inconvenience caused by the cleaning.We will inform the cleaning staff and share this information with our staff to improve the situation. Your comments and opinions during your stay will be taken into consideration to improve our services in the future,We will make every effort to make your stay with us more pleasant and enjoyable.Thank you very much for your valuable feedback.Tokyu Stay ShinjukuAll front staff
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Donghwan
Soggiorno di 2 notti a gennaio 2024
Risposta di Tokyu Stay Shinjuku Front desk, il giorno 22 gen 2024
Thank you for choosing our hotel.How was your trip in Japan?The cold season is still continuing.Please take care not to get sick.We look forward to serving you again.
10/10 Eccellente
Crystal
16 gen 2024
Crystal
Soggiorno di 3 notti a gennaio 2024
Risposta di Tokyu Stay Shinjuku, il giorno 19 gen 2024
Thank you for choosing our hotel.How was your trip in Japan?The cold season is still continuing.Please take care not to get sick.We look forward to serving you again.
10/10 Eccellente
Richard, Chicago
12 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A fantastic place in Tokyo! The rooms are small, like most Tokyo hotels, but the service and location are excellent. I have stayed here many times, and really love everything about the blocks around the hotel, and the hotel itself.
Richard
Soggiorno di 6 notti a gennaio 2024
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 12 gen 2024
Thank you very much for choosing our hotel.We are very happy to hear that you enjoyed your stay with us. The hotel is located in a very convenient area, close to the station and many restaurants nearby.We hope that you will use our hotel again when you come to Shinjuku. We all look forward to serving you again. Tokyu Stay Shinjuku Front Desk Staff
10/10 Eccellente
Samuel
11 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel in a good location.
Samuel
Soggiorno di 1 notte a gennaio 2024
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 11 gen 2024
Thank you for using our hotel this time. We are looking forward to seeing you again.
8/10 Buono
Sunhee
10 gen 2024
Sunhee
Soggiorno di 2 notti a gennaio 2024
Risposta di Tokyu Stay Shinjuku, il giorno 19 gen 2024
Thank you for choosing our hotel.How was your trip in Japan?The cold season is still continuing.Please take care not to get sick.We look forward to serving you again.
8/10 Buono
Aili
9 gen 2024
Aili
Soggiorno di 1 notte a gennaio 2024
Risposta di Tokyu Stay Shinjuku, il giorno 30 gen 2024
Thank you very much for choosing Tokyu Stay Shinjuku.We are very pleased to receive your kind words of praise.We will continue to make every effort to satisfy our customers.We look forward to serving you again.Tokyu Stay ShinjukuFront Desk
8/10 Buono
Sin Fai
9 gen 2024
Sin Fai
Soggiorno di 3 notti a gennaio 2024
Risposta di Tokyu Stay Shinjuku, il giorno 19 gen 2024
Thank you for choosing our hotel.How was your trip in Japan?The cold season is still continuing.Please take care not to get sick.We look forward to serving you again.
8/10 Buono
Enrique
2 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really have no major complaints about this hotel EXCEPT one: i know the rooms are known to be small, which was fine for one person, but the hotel amenities felt limited. Other than that, staff and hotel and breakfast and everything else was great. It was nice to go out and just walk everywhere.
Enrique
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 8 gen 2024
Thank you very much for choosing our hotel.Thank you for your feedback.We hope that you will use our hotel again when you come to Shinjuku. We all look forward to serving you again. Tokyu Stay Shinjuku Front Desk Staff
10/10 Eccellente
Holly
Viaggio di coppia
30 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel, close to metro, loads of dining options right out the door. Excellent location, would definitely stay again!
Holly
Soggiorno di 4 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku Front desk, il giorno 30 dic 2023
Thank you very much for choosing our hotel.We are very happy to hear that you enjoyed your stay with us. The hotel is located in a very convenient area, close to the station and many restaurants nearby.We hope that you will use our hotel again when you come to Shinjuku. We all look forward to serving you again. Tokyu Stay Shinjuku Front Desk Staff
10/10 Eccellente
Emily
27 dic 2023
Emily
Soggiorno di 4 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 29 dic 2023
Thank you very much for choosing our hotel.We hope you enjoyed your trip to Japan.We look forward to having you stay with us again.
8/10 Buono
Wai Ho
26 dic 2023
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Risposta di Tokyustay Shinjuku, il giorno 27 dic 2023
Thank you very much for choosing Tokyu Stay Shinjuku.We would also like to thank you for taking the time to write a word-of-mouth review of our hotel.Our hotel is only a 2-minute walk from the nearest station, Shinjuku Sanchome Station, and is very conveniently located near shopping spots such as Isetan and Marui, as well as many restaurants.We apologize for any discomfort caused by the carpet at check-in.We will share this information with our staff and make every effort to improve the final check during cleaning.Our entire staff will continue to make every effort to make the hotel a place where our guests want to stay again. We hope that you will use our hotel again when you come to Shinjuku.We all look forward to serving you again.Tokyu Stay ShinjukuFront Desk Staff
8/10 Buono
Sam Arthur
24 dic 2023
Sam Arthur
Soggiorno di 5 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku, il giorno 19 gen 2024
Thank you for choosing our hotel.How was your trip in Japan?The cold season is still continuing.Please take care not to get sick.We look forward to serving you again.
8/10 Buono
Nga Kwun
22 dic 2023
Nga Kwun
Soggiorno di 4 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 29 dic 2023
Thank you very much for choosing our hotel.We hope you enjoyed your trip to Japan.We look forward to having you stay with us again.
10/10 Eccellente
Michael
21 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good location, amazing hotel.
Michael
Soggiorno di 6 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku Front Staff, il giorno 23 dic 2023
Thank you very much for choosing our hotel. We also sincerely appreciate your feedback on that occasion. Our staff will continue to make every effort to ensure that your stay is as comfortable as possible. We look forward to serving you again.
6/10 Soddisfacente
JISU
21 dic 2023
JISU
Soggiorno di 2 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 29 dic 2023
Thank you very much for choosing our hotel.We hope you enjoyed your trip to Japan.We look forward to welcoming you again.
8/10 Buono
Joanna
Viaggio con la famiglia
15 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Prime location, walkable to shopping and dining.
Joanna
Risposta di Tokyu Stay Shinjuku, il giorno 16 dic 2023
Thank you very much for choosing our hotel.We also sincerely appreciate your feedback on that occasion.Our hotel is only a 2-minute walk from the nearest station, Shinjuku Sanchome Station, and is conveniently located near shopping spots such as Isetan and Marui, as well as many restaurants.We hope you will visit us again when you come to Shinjuku.All of our staff look forward to serving you again.Tokyu Stay ShinjukuFront Desk Staff
10/10 Eccellente
Viaggiatore verificato
15 dic 2023
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Convenient near to train station
Great place near the train station. Staff were polite and friendly. Very helpful too. One flaw if their limited housekeeping which only changes the towels and throw away the rubbish in the room. Would be better to perform cleaning too.
Viaggiatore verificato
Soggiorno di 4 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku, il giorno 15 dic 2023
Thank you very much for using Tokyu Stay Shinjuku.We would also like to thank you for choosing our hotel from among the surrounding hotels.We are very happy to hear that you were satisfied with your stay.We are encouraged by the words we have received from our customers and will continue to strive to improve our services.We hope that you will continue to use Tokyu Stay Shinjuku in the future.We look forward to your next visit.
10/10 Eccellente
CHANG SHAO
15 dic 2023
CHANG SHAO
Soggiorno di 5 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 29 dic 2023
Thank you very much for choosing our hotel.We hope you enjoyed your trip to Japan.We look forward to welcoming you again.
10/10 Eccellente
Annie
Viaggio di gruppo
13 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room is bigger than average for double occupancy. Close to Shinjuku station and restaurants. Staff speak adequate English. Will stay at this hotel again next trip to Japan
Annie
Soggiorno di 1 notte a dicembre 2023
Risposta di Tokyu Stay Shinjuku, il giorno 14 dic 2023
Thank you very much for choosing Tokyu Stay Shinjuku.We are very pleased to receive your kind words of praise.We are pleased to hear that you had a pleasant stay with us during your stay.Our staff will continue to make every effort to ensure that your stay is as comfortable as possible.We look forward to serving you again.
10/10 Eccellente
Viaggiatore verificato
12 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 5 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku Front Desk Staff, il giorno 29 dic 2023
Thank you very much for choosing our hotel.We hope you enjoyed your trip to Japan.We look forward to welcoming you again.
10/10 Eccellente
NG
11 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cosy stay
Check in was smooth, and rules explained like the one week bed making and which date it was coming. Room was cosy and all amenities are in order. Thank you tokyu stay i would be back to try your other locations too.
NG
Soggiorno di 7 notti a dicembre 2023
Risposta di Tokyustay Shinjuku, il giorno 11 dic 2023
Dear guestThank you for staying at Tokyu Stay Shinjuku. Thank you very much for your compliments despite your busy schedule.All the staff will do our best, so we look forward to seeing you next time.
10/10 Eccellente
sheree
Viaggio di coppia
9 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
In room washer/dryer was very convenient. In addition very close to train station
sheree
Soggiorno di 3 notti a dicembre 2023
Risposta di Tokyu Stay Shinjuku Front desk, il giorno 9 dic 2023
Thank you for choosing Tokyu Stay Shinjuku for your recent stay. We are pleased to hear that you enjoyed our location and room. We hope that you had a safe trip home and that we may welcome you again soon.