Hotel vicino a Topgolf - Chicago

“Horrible experience on multiple levels of service. We asked for clean bed sheets and the desk manager told us no, bed sheets are only offered to be changed every other day. We will never stay there again. We frequent the Schaumburg area and are deep disappointed with the quality of the service, I have multiple photographs of chipped paint and damage to the room we stayed in that was prior to our arrival. The ac unit was leaking. The ice machine even down the hall sounded like a freight train....

“All perfect I can only complain about the level of cleanliness of the swimming pool, not adeguate to the rest of the hotel. Strongly suggested for room comfort big Gym and breakfast ok.”

“Clean room. Great space. Quick check in and out.”

“Sassy front desk manager”

“Clean room. A/C is very good. Plenty of free parking Breakfast is Ok: banana, apple, Activa yougart, Cereal, toast, scrambled eggs, juice and coffee/tea/hot chocolate.”

“Scarsa pulizia e necessità di manutenzione”

“Pineapple”

“Muy buena distribucion de las 2 piezas individuales con baños y la cocina bien completa. Un barrio muy tranquilo!! La atención fue muy amable.”

“Property really not consistent with the Hyatt brand. Dirty carpet, odors, trash outside rooms, bathroom not clean, limited outlets, poor room layout. The staff was friendly but apparently unable to improve conditions Breakfast was ok.”

“Staff was nice and helpful, place was clean I love staying at the DoubleTree.”

“Room was a bit small but it had all the amenities I needed and the hotel itself was very well maintained. The price of the washing machine and dryer seem so high but I guess that’s normal. I don’t usually use washaterias so I can’t compare the two.”

“Staff are nice but the rooms especially don’t look like the photos. They’re run down. My room looked like it had water damage. Dirty carpets and old mattresses. You can hear what’s going on in other rooms due to the doors to join rooms. Definitely have stayed in better places at this price. Needs a renovation desperately.”