4/10
We were deeply disappointed with our stay with this Vrbo. While the page advertises the place as being able to sleep 6 people, there were only 4 pillows available for the two queen beds. There was no pillow for the sofa bed, only a thin top sheet and a blanket. When we called to ask for additional pillows and sheets, management told us that they “do not provide them” for the sofa bed even though the place says that it can sleep 6. When we pressed, they agreed to give us pillows and sheets, but that it would not be delivered until the next day. As a result, we had to book a separate hotel room for one night just so all of us had a place to sleep. While we appreciate that they did eventually provide it, it was too late as we had to incur the additional cost and hassle of a separate hotel room. Additionally, much of the furniture in the photos advertised do not match what is actually in the apartment. The carpet in the bedroom has stains, the couch looks old & dirty, there is only a very small kitchen table and three worn chairs, and there is nearly no decor in the entire place. The patio has no furniture apart from 3 folding chairs. In the kitchen, only the bare minimum was provided, as there was no salt/pepper, sugar, wine glasses, or paper towels. In total, the lack of amenities and customer service was uniquely worse than other airbnbs and Vrbos we have stayed at. While the location and parking access was decent, we are still disappointed with the overall experience.
Jacqueline C.
Soggiorno di 3 notti a giugno 2025