Hotel a Totonicapán

“El lugar esta ubicado en la montaña con una vista increíble al lago y los volcanes. Aun asi no es para todos, nos hubiera conocer que los baños eran ecológicos desde antes de reservar. Las yurtas (tiendas de campaña tipo glamping) cuentan con todo lo necesario para pasar una buena noche, cama grande y colchón un poco duro. Nuestra Yurta con el numero 1 tenía varias parte abiertas, no selladas correctamente, lo que permitía el paso a mas insectos por los huecos de las esquinas. Aun asi tuvimos...

“Buena ubicación y estado en general del hotel. Buen parqueo”

“Posizione dell’Hotel ottima, camere pulite, colazione buona, se mi trovo nella zona ritornerò sicuramente e proverò la piscina all’aperto all’ultimo piano.”

“great and spacious room, a real dive into the past”

“Great deal for the money. Very nice feel to the room and the common space. Very quiet. The big negative - when we got there, no one was there. When we called no one answered. It's Guatemala. so we went for a coffee. When we finally got an answer, the guy was wonderful, friendly, and explained he'd been somewhere else. And once we got inside it was much better than i expected for the price. Will stay every time i go to Xela.”

“Very attractive location and kind staff BUT….little privacy as the drapes were too narrow, quite noisy, towels didn’t feel fresh and worst of all all used toilet paper and female products had to be put in an open container near the toilet. Totally disgusting”

“Extremely clean, staff amazing very helpful. >”

“Cuando llegamos no estaba ninguna reservacion registrada en el frontdesk, teniamos que volver a pagar la noche. Tambien no habia agua caliente, mi esposa rechazoʻ quedarnos. NO NOS HOPEDAMOS ALLI NINGUNA NOCHE. POR FAVOR NECESITAMOS REFUND!!”

“Really central, clean, the staff are kind and helpful. The price is adequate to what it offers. The structure is very simple. The centre city is at 2 minutes walking. Consider that is not a touristic town so if you expect something interesting to see there is nothing”

“Sin duda es un lugar que recomiendo restaurante habitación y servicio del personal excelente gracias. ”

“The hotel is gorgeous and immaculate, and the staff is ALWAYS available to help. My room was beautiful, the bed comfortable and the style eclectic and comfortable. I could live there! I forgot my phone charger and the person behind the desk loaned me exactly what I needed. I highly recommend this hotel AND the restaurant, especially the tapas!”

“The location is nice and quiet, with lovely restaurants around and beautiful views of the lake. The property itself is stunning, and is fantastic value for money. The walk into town is actually quite nice, or you can easily grab a tuc tuc if in a rush. My only suggestions for improvement are that it was quite difficult to contact the host using the number provided through Expedia; however, there was a number on the door when I arrived which proved much more fruitful. I realise they probably...

“Best place to stay in Xela.”

“Extremely clean, amazing view, Omar and Laura they were amazing, thank you.”

“The location was good and the room spacious. Breakfast was also good. Had nothing else to offer. Had to request a fan for the room. The bed linens should be updated. No TV or hair dryer in the room.”

“It cUsed many problems to get another booking, cause the hotel is out of service.I went and it’s closed. Apparently, a shopping mall will be built soon. I think it would be very good that you make updates to avoid these inconvenients to your customers. I hope the vredit card iwas not charged. The bank says they aren’t responsible for this and still it cannot be seeen on the ststement of account. First time I have this inconvenient. May you help me finding out about payment? Thanks a lot. ”

“Logement très bien situé pour pouvoir visiter la ville. Il y a un parking à disposition mais à quelques minutes à pieds. La chambre est petite mais les lits confortables. Salle de bain et toilettes partagés mais propres. Nous avons pu laisser des affaires dans le frigo de la cuisine et faire à manger le soir. Le petit déjeuner est super! On peut choisir à la carte ce que l'on souhaite. Le personnel était agréable.”