Hotel vicino a TreeTrails Adventures Mystic - Mystic

“Everything was normal & clean. ”

“The lobby was dirty I had to call out for the clerk to come out of her car where she was smoking pot and Rolling a joint on the 2 occasions I needed help . First to check in and second time because the tv wasn’t working. The girl was clearly high smelling of pot and was of no help with the tv. The room stunk of smoke and animal. I would not recommend this property. As far As I knew there was no breakfasts and the stairs to the second floor were unstable”

“Appena arrivati l'impatto non è stato dei migliori, sembra all'esterno una catapecchia cadente, ma spesso l'apparenza inganna.....infatti ci aspetta di molto peggio !!!! Abbiamo chiesto una camera per non fumatori, e ci troviamo un odore nauseante di fumo, le lenzuola bruciate dalle sigarette e sporche di capelli !!!! La moquette piena di polvere, insomma un incubo. Come se non bastasse il livello della clientela molto basso, si sentono rumori e schiamazzi a tutte le ore. PESSIMO MOTEL”

“Checking in was a breeze. Luisa was very helpful and so friendly. My room was amazing and the bed was so comfy. I think what ultimately made my night was the text from Luisa, checking in to make sure I was ok and if I needed anything. That definitely made the experience and the decision to stay the night, the perfect choice. I will be booking a room here in the future.”

“Wouldn’t stay again. Hotel grounds were dirty. Pool ”

“The hotel is basic and renovation work was ongoing when we stayed at the hotel. The rooms are clean and large. The airco is working and make some noise. The breakfast was 'included' but not available. They offered some coffee at the end.”

“The property looks vacant/closed when you drive by. Looks like it hasn’t been open in years. When we checked in there was an issue between the staff about what rooms were cleaned and not cleaned. When we got to our room it was tiny and super dark, even with all of the lights on. The armchair looked to have an old bullet hole and tones of mystery stains all over it. The bathroom was set up for little tiny people. The door was about half the size of a normal door, the toilet sat about 18” off the...

“Many stains in the room and the sink was unable to drain. Did not use shower due to how gross the tub and curtain were. ”

“Not as advertised,place smells bad,sheets had stains,coahc had stains, deff not worth it…presented online as a hotel but in person had motel vibes ”

“This property is NOT IHG quality! Pros: Walkable location for downtown New London events, fairly clean, spotty customer service. Cons: This property is SEVERELY outdated and VERY overpriced. Bathroom looked like a hospital bathroom with ZERO updates to the room. The price charged ($405.95) is OUTRAGEOUS. The property definitely changes room rates based on demand and events int the area. This felt almost criminal. We do NOT recommend this property and will avoid IHG hotels due to this lack of...

“We registered a room for 4 people. When we walked in. There was 2 towels and one roll of toilet paper. As for staff, the only staff we saw was when we checked in and checked out. There was stuff under the bed from the previous people and on the top shelf in the closet, we actually arrived a couple hours after check in time and the previous person was just getting the rest of their stuff out of our room. I have traveled for competitive cheer for 3 years. And this is one of the worst rooms if not...

“Smoking ”

“No one around”

“The place is old and the room smelled. The carpet is very old and smells. The breakfast was basic bottom of the items. Walls are paper thin. Not going back.”

“Front desk staff were excellent - probably the most attentive and accommodating I’ve ever experienced in all my years of travel. I believe the gentleman’s name was Jeramie.”