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Recensioni per SM Lodge Mauritius

2.5 out of 5
SM Lodge Mauritius
Desperoux, Trou d'Eau Douce, Flacq

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 7 su 10 recensioni" "
Valutazione di 8 - Buono. 1 su 10 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 10 recensioni" "
Valutazione di 4 - Scarso. 0 su 10 recensioni" "
Valutazione di 2 - Terribile. 1 su 10 recensioni" "

8,8/10

Pulizia

9,0/10

Personale e servizio

7,8/10

Condizioni e dotazioni della struttura

Recensioni

6/10 Soddisfacente

Patrick

Mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a ottobre 2022

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 6 notti a marzo 2019
Risposta di DG and Tom, il giorno 29 apr 2019
thank you very much

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 6 notti a marzo 2019
Risposta di DG and Tom, il giorno 29 apr 2019
Thank you very much

10/10 Eccellente

Claudine, FRANCE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Très bon rapport qualité prix, proche des bus, restaurants, distributeurs de billets. Vue sur la mer sur la terrasse du petit déjeuner. Personnel très accueillant ainsi que de bons conseils pour les visites. Nous sommes restés 3 semaines en septembre octobre 2018 et nous avons passé un excellent séjour.
Soggiorno di 20 notti a settembre 2018
Risposta di SM Lodge , il giorno 25 ott 2018
Merci beaucoup pour vos commentaires. Au plaisir de vous accueillir une autre fois.

2/10 Terribile

Rafick

Non mi è piaciuto: Personale e servizio e comfort della camera
Extremely poor
The inside did not look anything like in the picture on line. There was no welcome pack. I was not offered a drink either especially I checked in at night time. No tea or coffee in the room except a kettle. The bed and mattress was very old and uncomfortable. The mattress protector was of plastic material. The guy who checked me in just directed to my room and did not give me any information. He was never to be seen. I did not know who to contact and no phone number was given to me. The only persons I saw was two maids who made breakfast. They were courteous. The wardrobe was in the toilet / shower room. One night it was raining and the main passageway to reception and to dining area was leaking and the floor was wet. I almost slipped in the morning. Nobody was around. When I was leaving at about 10am the maids arrived and asked me to come back for breakfast before I leave . Two minutes early I would not have breakfast. I had to leave the room keys on the table at reception on check out. If I had fallen because of wet floor there was nobody around to come to my help. Health and safety issue. I was also told check out was at 8am.
Risposta di SM Lodge, il giorno 18 mag 2018
Hello Thank you for the feedback. We sincerely apologise for the mishaps. Please rest assured our personnel have been properly briefed and major investments have gone into uplifting the comfort level and health / safety of our rooms since you left. Regards SM Lodge

8/10 Buono

Pratish

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Short, enjoyable stay
Great service.. especially Mr Dheeraj. Location is central and easy to walk to restaurants and boats to ile de cerf. Good value.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent value for the price
For someone looking to stay in a good location on the east coast, in an impeccably clean and spacious place, I'd highly recommend SM Lodge. They have a sitting area as well as a kitchen they avail to the guests. The wifi connection was excellent. The hosts were very inviting but not invasive. I was traveling on my own and they wanted to help me out in any way possible, making me feel very welcome. Everything was very new and in good condition.
Soggiorno di 3 notti a luglio 2017
Risposta di SM Lodge , il giorno 22 dic 2017
Thank you for the review. We are very happy you enjoyed our hospitality and look forward to hosting you again.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Exceptional
Fantastic boutique hotrl, rooms spacious and comfortable. Exceptional service from the hosts who came to greet me and show me around thus rural part of Mauritius. so friendly and open.

10/10 Eccellente

Kanica, Bangalore

Mi è piaciuto: Pulizia e personale e servizio
Nice budget hotel closer to the city and transport
It's a small apartment guest house but the people here are good and helpful. It's quite cheap and for the price you pay, all the basic amenities are available like free breakfast and kitchen.