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Recensioni per Carthage Hill

3.5 out of 5
Carthage Hill
1, Rue El Isfizeri, Marsa les Pins, Carthage

Recensioni

6,0
Valutazione di 10 - Eccellente. 1 su 4 recensioni" "
Valutazione di 8 - Buono. 1 su 4 recensioni" "
Valutazione di 6 - Soddisfacente. 0 su 4 recensioni" "
Valutazione di 4 - Scarso. 1 su 4 recensioni" "
Valutazione di 2 - Terribile. 1 su 4 recensioni" "

7,0/10

Pulizia

6,6/10

Personale e servizio

6,0/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

Recensioni

4/10 Scarso

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Isolé dans une zone résidentielle..loin de tout..!! Les Taxis ne connaissent pas cette adresse.. La galère..!!
Soggiorno di 3 notti a dicembre 2019

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Worst PLACE I've stayed in.
- never got such a non-friendly welcome. We got blamed for not booking the more expensive room. We had the feeling of bothering them in their own house.. - no Hot water! even after complaining. Radiator not working too. we were there in December. So, imagine how we spent 2 nights without getting the CHANCE to take a shower in an ice-cold stinky room. - No good ventilation in bathroom, it was also smelling terribly all the time. - Pillows were solid hurting your neck when you slept. - Room was dust central, dust had settled everywhere, the lobby and the kitchen too..were not properly cleaned. Under the bed was filthy with dirt and dust looked like it had been forgotten about by the cleaner. The first day we saw two forgotten dusty carpets under the bed. The second day they forgot the cleaning brooms under the bed !! - Bed sheets were really DIRTY, evil-smelling and filled with dust, when we asked them we could have them changed we got cleaner but much thinner ones - the TV was not working and even after asking if they can fix it, they ignored us. - the breakfast was more than basic and "mediocre". Don't expect it to be a typical Tunisian breakfast! - unclean water bottles were refilled with bad tasting tap water I could go on but im not going to waste any more time. After staying in hunders of hotels worldwide and tens of them in Tunisia, I have honestly never been anywhere and seen such a terterrible hotel/guesthouse for a relatively high Price.
Soggiorno di 2 notti a dicembre 2019
Risposta di The team, il giorno 27 dic 2019
Dear anonymous guest, too much to hear,too much to handle, we never had such appreciation. I would be happy to answer and apologize if needed but first we need to know who you are then we can determine what was wrong to the extend that you destroy our reputation this way. Thank you in advance

8/10 Buono

Hae Un

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2019

10/10 Eccellente

kalifa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Un havre de paix à ne pas rater
Cadre Idyllique. Personnel chaleureux et accueillant. Vaut largement tous les hôtels 4 étoiles où nous avons pu séjourner. Yves une personne bienveillante et toujours à l’écoute de nos besoins. Nous avons passé 3 jours et 2 nuits, nous nous sommes plus reposés et appréciés que dans un hôtel 4 hôtel pendant 5 jours. Proche de Carthage La Marsa Sidi Bou Said et Tunis. Je le recommande très fortement.
Soggiorno di 2 notti ad agosto 2019
Risposta di carthage hill team, il giorno 2 ott 2019
MERCIII? AVONS ETE HEURUEUX DE VOUS SERVIR. BIEN VENUE A LA MAISON