Hotel vicino a USA Hockey Arena - Detroit

“Housekeeping was a problem. Original room we checked into looked like the maid had laid on the bed and never straightened it afterward. Second room they put us in had a used washcloth in the shower. Otherwise it is a very nice hotel. They just need to fix their housekeeping staff/process.”

“No maid service.”

“pulizia effettuata a giorni alterni senza nessuna informazione preventiva sia alla prenotazione che al check-in. il secondo giorno ho dovuto sollecitare al mio rientro la pulizia della camera perchè ancora non effettuata alle 2:45 PM pulizia della camera appena sufficiente e comunque incompleta e effettuata in maniera frettolosa personale alla reception non sempre presente perchè nascosto nella camera antistante a controllare il cellulare (devo specificare per correttezza che tale comportamento...

“Sistemazione nel complesso buona. Suggerirei la disponibilità almeno di acqua in camera.”

“This is a solid choice if you’re looking for a budget price. I would say this is a 2.5 star establishment vs the 3 star it’s advertised as. In need of renovations. But it was ok all around for a budget.”

“Air conditioner was not controlled by thermostat, either on the unit or on the wall. It was difficult to get the room to a comfortable temperature. Both thermostats were set in the low 60s, and the temperature only occasionally got down close to 70 degrees. If the unit had been responding to thermostat settings, it would have felt frigid in the room. I reported the problem; the only change was that someone had changed a switch setting on the wall thermostat--which didn't help. Other than...

“Everything especially the clean room.”

“Nice clean room , nice area, lobby area nice and clean, friendly staff, good experience after all, except the breakfast part, I was expecting better than that.”

“Checking in was easy. My jacuzzi suite was clean the tub was clean. Breakfast was good. I like that the tv had Netflix made it feel like home”

“When we first checked in, they said they didn’t have our room available. I had booked two bedroom suite for my daughter’s birthday. They told me that they sold my room to someone else even though I booked it two months ahead of time. After arguing with them, they finally decided to give me the original room that I booked, but it was very stressful. The room itself had a great layout and was big enough to accommodate the girls, but the hotel is old and the room was a little dirty. There was hair...

“Nulla di che, hotel di livello medio basso”

“Convenient location”

“Not much”

“Room was perfect for what we needed it for. Could have used more towels upon arrival.”

“This place used to be nice years ago, but had extremely gone downhill sadly. the windows of room were extremely dirty (we had a doorwall on 1st floor) the glass was so bad I tried to take hot water to clean it myself. I also was on my hands and knees in our hotel room cleaning the floors that were also extremely dirty. Also the bed sunk to the middle and was extremely way too soft and broken in. There was weeds all along walkway and lights that were out/broken along pathway as well. We wanted to...

“The staff was excellent. Parking great. Only complaint have not received an invoice from stay and we booked an extra night supposedly at the best price but pretty pricey”

“The staff was great and so was the room, in a convent location.”

“Clean hotel, great location”