Hotel a Umatac

“First off, my hotel room had a lot off gnats (bugs) inside and especially outside the room (balcony area) it was a serious problem. Also, the restaurant had a lot of gnats (bugs) all over the vegetables and the fruits. The bugs were on the hot foods as well. Eating was not pleasant or enjoyable My room is with a jacuzzi and when I tried using it the morning of check out, it would not turn on. I am a frequent customer at the Rihga hotel and usually enjoyable. Unfortunately, this stay was not. I...

“The whole place needs an upgrade.”

“The rooms were clean, and the staff were very helpful when requesting additional items for our room. We stayed in two different rooms that had notable differences; one of them had a dining table and a working live TV, while the other room did not have those things. The major downside from the experience was that when we were returning to Guam, there was no one picking up at the front desk when we called for a shuttle service, so we had to call an Uber, come to see that the shuttle was parked in...

“一時的に、また日本に条件付きで統治させて見たら？ 瞬間的な経済効果と、インフラは整備されて環境改善で、整い次第、条件付きで日本には、フリーパスでしょ♪”

“The property is old, but close to the airport, and faculty are super nice and responsive, anything happens they are willing to help, front desk is so helpful and very accommodating.”

“Good place and location but the property start showing the age, club lounge disappointing as food selection and quality is poor especially for breakfast, Great view from the balcony and good feature can use Dusit Thani resort pool, much newer and luxury property”

“I'll be staying here when I port from now on 👍”

“I stayed last year 2025 and returned 2026. One of the best hotels to include their amazing staff and room service. Definitely will be staying in the near future.”

“客室のシャワールームはやや汚れがありましたが、他のグアムのホテルと比べると全然許容できるレベルです。プール自体は、2歳児の子供でも遊べるため、非常に良かったです”

“All good. Clean ”

“冷房が効きすぎて寒かった”

“Friendly check in staff- specifically name Danny. Very courteous, professional and caring. His customer service is excellent and deserves to be recognized. I’m a frequent customer there and Danny brings a breath of fresh air. I should be returning there Thanks.”

“Julie and her housekeeping staff did a phenomenal job with my request. They were quick to respond.Everytime!”

“Le camere sono ampie e fornite di tutti i comfort (esclusa la possibilità di accedere al ristorante, che non è in funzione). Sia che lo scopo del viaggio sia la spiaggia che lo shopping, l'hotel è in ottima posizione. Vicino al centro di Tumon, ma senza sentirne i rumori. Una salita, non del tutto adatta a chi avesse problemi di mobilità, porta all'albergo dalla strada principale e dall'accesso alla spiaggia.”

“Home away from home.”

“The staff and workers were great and very helpful. The air conditioning system was very good and the tv was working. My only complaint is that it wasn’t clean(birth room and shower)the bedding was trash. The room needs to be aired as it was so stuffy and damp. Parking was also great”

“とても良かったです”