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Recensioni per Hillstone Uluwatu Villa

4 out of 5
Hillstone Uluwatu Villa
Jalan Raya Uluwatu Gang Kahuripan 69, Ungasan, Bali

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 28 su 81 recensioni" "
Valutazione di 8 - Buono. 29 su 81 recensioni" "
Valutazione di 6 - Soddisfacente. 12 su 81 recensioni" "
Valutazione di 4 - Scarso. 9 su 81 recensioni" "
Valutazione di 2 - Terribile. 3 su 81 recensioni" "

7,6/10

Pulizia

8,4/10

Personale e servizio

6,0/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

Recensioni

6/10 Soddisfacente

Rudy, Jakarta

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
A bit old, certain things like flushing of toilet, dirty floor, lack of shampoo
Soggiorno di 5 notti a marzo 2020

2/10 Terribile

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I checked out the next day, disappointed i couldn't get a partial refund when we checked out 12 hours after arriving. (Booked 5 nights)
Soggiorno di 5 notti a ottobre 2019

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Overall, we had a pleasant experience, though the property is starting to show age, with rusty taps etc.
Soggiorno di 5 notti ad agosto 2019

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
If you like to be yourself and feel free to run around in the buff within your own adequatley space villa go for it ... Room service available through the day .... i would recommend the floating breakfast..... only issues 1got bitten eveyday and saw the biggest spider wobdering around the room.
Soggiorno di 5 notti ad agosto 2019

10/10 Eccellente

Lena

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Helt perfekt!
Soggiorno di 10 notti a luglio 2019

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a dicembre 2018

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Quiet and relaxing and fairly central to other areas of Island. Good to retreat from hustle and bustle. Rooms 4 star.
Soggiorno di 4 notti ad agosto 2018

2/10 Terribile

N, CA

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
The worst hotel stay of my life.
Woke up to a rat running across the bed, turned the lights on and found another in the room. Was sent to another room that when I turned the lights on had ants and roaches everywhere, then was sent to ANOTHER room that had an active termite nest in the wooden part of the bed, had roaches everywhere, toilet leaking feces, and this is SUPPOSED TO BE A 5-STAR HOTEL! They charge $250 dollars, which is a small fortune in Rupiah. The manager is NEVER there and staff told me this. I was promised a refund, but Expedia has not returned my calls or followed up. Keep in mind the pictures were from the best room they could offer me, the third one. I did not take photos of the first two, which were disgusting as well. Farthest thing from 5 stars I have ever seen, and I have slept in motel 6's and many hostels.
the whole top canopy was caked in insect detritus.
went ALL around the bed
The canopy of the bed had this living in it - termites
In and out holes where termites were burrowing in the wood of the bed frame

4/10 Scarso

Vlado, Zagreb

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Otdated
Dirty and outdated. We left after first night. Pool was so dirty even after they try to clean it that was impossible to swim in it. Furniture in the room was ruined and dirty as well as sheets and bathroom. It looks to us that we were only guests at the property. Location is far away from everything. I will never recomend stay in these hotel to anyone.
Dirty pool

8/10 Buono

ABDULHAKIM, السعودية

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
منتجع قديم لكن رائع بشكل عام
المنتجع جدًا هادئ وجميل ، ربما قد تشعر بالوحشة ليلًا لكنه بالتأكيد جميل جدًا وجيد لمن يريد الهدوء والاستجمام ، الغرف نظيفة ومرتبة وتحمل ملامح الطابع البالي( نسبة إلى جزيرة بالي ) الموظفون ودودن جدا ومتفانين بالخدمة مطعم المنتجع قد لا يناسب العرب كثيرًا لكن يتوفر فيه ما يسد الحاجة موقع الفندق في طبيعة جميلة ويوفر المنتجع وسائل نقل مجانية إلى شاطئ دريم لاند ، إن كان هناك ما يعيب المنتجع فهو قدمه نوعًا ما

4/10 Scarso

ian, Scotland

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dreamland with a nightmare!!!!
I always book a hotel on the basis of pay when stay.. and so glad I did. Landed in Bali, just waited 5 minutes for the driver who was so nice, he took me to get a sim card and some supplies. Arrived at the hotel around 930pm.. I requested villa 143 ( from reviews on Trip Advisor) but I dont think I will ever read that again.. Everyone has their own standards and I aint saying mines are up there but lets be honest you get what you pay for.. Room 143.. Right beside the hotel check in area, room size was huge, nice garden and pool and view of the airport ( far away nice to see the planes coming in). * Room was dirty.. spiders webs all over * The pool did not look clean and had floating foam in it * BLOOD on the pool towels * Mosquitos * Room was to big for the aircon unit which was noisy * Overall it was bad!! Changed room that night - ROOM 119 Looked cleaner different layout but huge size, our experience was already ruined. * Room way to big for 1 aircon unit - SWEATING BUCKETS DURING THE NIGHT * Never even touched the pool * CHECKED OUT!! So Lucky enough their card machine was broke and they could not take full payment.. I paid for 1 night airport transfer etc and Moved to KUPU KUPO Hotel in Jimbaran!!

4/10 Scarso

Borja, Marbella

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
no volvería ni aunque me pagaran por dormir allí
después de decidirnos después de muchos días buscando hotel, nos decidimos por éste. Fue una decepción enorme al ver el estado del hotel al llegar, da la sensación de que hace 10 años los propietarios lo dejaron de lado. al llegar a la habitación después de 28 horas de viaje lo único que queríamos era descansar y para nuestra sorpresa llegamos al baño para ducharnos y estaba lleno de telarañas y el estado general de la habitación muy sucio. se me ocurrió probar el hidromasaje de la ducha y salió agua podrida. incluso el primer tuvimos que llamar a recepción para que nos cambiaran las sábanas ya que olían a sudor (parece que nos las habían cambiado después de marcharse los anteriores huéspedes, esto mismo tuvimos que repetirlo al día siguiente puesto que tampoco se cambiaron las sábanas ni las toallas. Ademas de todo lo anterior preguntamos porque no funcionaba el WIFI y no nos dieron ninguna solución. Sólo funciona en recepción y en restaurante. Me siento muy decepcionado porque pensaba regalarle una luna de miel idílica a mi mujer y nos fastidió bastante el estado deplorable del hotel.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Schönes Hotel etwas außerhalb
Wunderschöne Anlage, sehr freundliches Personal, sehr ruhig

4/10 Scarso

Liana, jakarta

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
relex
suasana enak.tapi jauh untuk cari makan. kamar bersih tapi perabotan berdebu dan di kelambu banyak sarang laba laba jadi kurang nyaman.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Bathroom facilities need to be replaced
The bathroom facilities like water-tap & shower-head are quit old. The water-tap on the bathtub is even broken. The swimming pool is not clean. Too many ants around the swimming pool, too. There is no where to go around the villa. The breakfast was okay.

8/10 Buono

Marius Stokke, Akershus

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Pulizia
Perfect place and villa
We were staying here for 7 nights, and had high hopes. The villa was enormous, the yard with pool and gazebo were excellent. The service we had at the reception and the restaurant were fantastic, everyone was so nice and made us really feel welcome. The only negative was one time we went to the lobby for a q, but he didn't understand anything, and didn't nearly speak English. They didn't clean our villa any day, and there was spider webs and some dirt there. We ordered food for room service once, and the tray with food were left on the table, and they never took it. It was all mould and green. Cleanliness were not good at all. I really liked the area, it was in a quiet place, but walking distance to atm's and market. If you want to go to a city, like Kuta, with malls and many restaurants, it only costs about 100k rupiahs.

8/10 Buono

HIROMI, Japan

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Totally Good
・良かった点 従業員の方が親切。 →英語が通じますし、ニーズを察して対応してくださいます。 　心遣いに癒されました。 the バリ というファシリティ →ヴィラタイプであったり、プライベートプールがあったり。そのわりの価格の安さ。 　虫よけはありませんでしたが、季節柄？か1度も蚊に遭遇しませんでした。 ・諦めた点 清掃の行き届き感 →毎日きれいにしてくださるのですが、天井のルームファンにほこりがたまっていたりします。 　（感覚のちがいかなと思うので、許容範囲ですが） 立地 →毎日車を手配くださるので不自由しないのですが、どこに出るにも時間がかかります。 　また、もちろん配車は有料なので、意外に出費が生じます。

4/10 Scarso

サトーン, 大阪

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
場所が悪い
年末年始に、レギャンに4泊こちらに2泊しました。結果的にお勧めしません。 ヴィラに最低あるべき蚊取り線香的な物もスプレーもありませんでした。スプレーを頼みましたが後で持ってくると言いながら持ってきませんでした。自分の物で凌ぎましたが、色々と虫にやられました。 テレビがほとんど砂嵐でした。 その代わりなのかDVDデッキがありました。 東屋にあるバスタオルに鳥の糞？がたくさんついてました。いつから置きっぱなしだったのかな‥ タクシーがホテルを知りません。 朝食のバイキングが少ないのは分かってましたがハエだらけでした。 一応、蓋はしてるのですが入ってます。 食べる気力なくなります。甘いものにはほとんど小さい蟻？がたくさんいました。 勇気を出してスイカ食べましたが、スイカは、レギャンのホテルより美味しかったです。 受付の女性は、凄く感じのいい方でした。 受付の辺りに貸出のDVDがあるみたいでした。15分のサービスマッサージが受けれました！ 建物が古いんでしょうがないんですかね？ 凄く勿体ないと思いました。個人プールなどヴィラ的になかなかの雰囲気はあるのに、掃除はしてるでしょうけど、古さが不潔に見えてしまいます。 無料送迎有りの、他地域のスパもほとんど有料でした。ホテルが、外れにあるようです。 嫌な事、書きましたが従業員は愛想よくニコニコしてましたよ！ 手をかければ、もうちょっといいヴィラになると思います。 もう、行かないですけどね‥

8/10 Buono

Jeff

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Aged but beautiful
Other than cleanliness of the room, this little oasis is everything we could of asked for for the start of out honeymoon getaway. The private pool is something you'll dream you had everyday haha

4/10 Scarso

maco, 茨城

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
最後に残念でした
個別のコテージになっていてとても素敵でした。 バリ島でも田舎の方に位置するホテルなのでしょう、周りには、歩いて行けるような所がありませんでした。 今度行くときには、クタかウブドの方がいいのかもしれませんね。 築年数が多少、建物に出始めているようでしたが日本と比べては、いけないことと思っております。 最後にチェックアウトしたときのスタッフの対応、態度には、残念でした。

6/10 Soddisfacente

kieran, j

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Place was deserted
I guess the downside of a place full of villas with your own pool is that the hotel always seemed deserted. Although that being said, an employee estimated the resort bring at about 60% capacity, though i would assume thats a generous assumption. Even when we ate breakfast we were the only ones. With villas around us being vacant, room seemed a bit creepy at night, often hearing the cows rustling through rubbish over our back fence. As a young couple, we regretted staying here as we had no interaction with anyone besides staff, so i guess itd be great if you want solitude. Great size villa, nice private pool, nice and friendly staff. Dont get the free shuttle to jimbaran bay restaurant.. We paid 1,500,000rp for a seafood dinner which wasnt as good as our 500,000 dinner from "made bagus cafe" just down the beach.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Relax session with the family
Excellent villa for the family hidden away. Great downtime with the family.

10/10 Eccellente

Hassan , London, UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
AMAAAAZING!
I came here for my honeymoon, they were fully prepared after a special request was written on expedia, they really did make us feel special. The staff are very friendly and humble, at all times during the night there would be staff to assist you, wether its re-cleaning the pool or to assist. I would defiantly suggest it to everyone that goes, wether you are old, young, friends, couples and I can defiantly see my self going again.

8/10 Buono

Terri, Australia - QLD - Gold Coast

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

arumada, japan

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
静かでのんびり過ごせるヴィラ
繁華街からは遠いけど、その分とても静かで寛げる。 残念のは日本語、英語を話せるスタッフが居なくて、こちらの要望が伝わりにくいこと。

2/10 Terribile

Einar Bjerkelund

Non mi è piaciuto: Pulizia e personale e servizio
DO NOT RUIN YOUR VACATION!
The staff is not friendly, they do not speak english and the service at the hotel is really bad. There were mouse in our room and a fire bevise og unstabile electrisity. Do not stay here!

4/10 Scarso

Einar Bjerkelund, Norway

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice Villa, bad service
The Villa were really nice, and came with our own private pool. The location was great. Near dreamland beach and padang padang. We were not happy with the staff. They were rude, didn't speak english and told us to shut up a couple of times when we complained the service. We also had a mouse in our room and a fire in the electrisity closet. We had too get really angry before they showed up. And they did not apologise. Over all. NOT worth the money at all.

8/10 Buono

Julie

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera

10/10 Eccellente

Anna, Australia - NSW - Sydney

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Service: Go the extra mile;

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Good location and layout
The hotel was well laid out and in a great location. The staff were pleasant and attentive. However the bed linen was dirty and there was renovation work taking place.

10/10 Eccellente

Neeta & Manohar, Mumbai, India

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
comfortable, luxurious and full privacy. Excellent
it was like a dream come true. had a wonderful experience staying at the 1 bedroom villa. worth the money spent. it was my second vacation with my hubby after 30 years of my marriage and would very willingly say, it was a superb experience staying at the Dreamland Villa. thanks to the whole staff and the driver Mr.Dion who really helped us for the sight seeing tour of Bali. in short had a very very nice holiday and a luvly stay at the villa.
room
the swimming pool
room
the bath tub

10/10 Eccellente

Anthony, Australia - NSW - Sydney

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Facilities: Outstanding; Value: Fantastic, A steal; Service: Go the extra mile, Phenomenal; Cleanliness: Immaculate;

6/10 Soddisfacente

Franny, Canberra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Quiet villa next to Karma beach beach in Bali
The villa lacked a few amenities compared to my last visit 3 years ago. The air conditioner never did get fixed during my 5 days so it was difficult to get a good night sleep.

10/10 Eccellente

Tomasz, Australia - Tasmania

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect retreat.
I had a pleasant stay at The Dreamland Villas. Dreamland did not disappoint and it made my second stay there, again a memorable one. The villa is very spacious and well-equipped with all the things you might need for your stay there. If not, the ever-ready and friendly staff are always awaiting your needs and render their assistance in a timely manner. The personality and friendliness of the staff was just so overwhelming. The staff always were so friendly and willing to help out that it was simply just a wonderful overall experience. If all hotels had working staff like this it would make a huge difference. The bathroom was just amazing and the room opened to my own pool and I had a hard time ever wanting to leave my own private Villa! For the price you just can't beat it. Thank you so much to the wonderful staff that bent over backwards to make my stay special. I will always remember you all and I'm sure that I will see you all again shortly.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Stay for vacation
The staff are very helpful and friendly. However, the condition of the hotel is really bad for a 5 star resort. The aircon is leaking water, all toilet lightings are not working for the first night. The cleaniness of the room also not up to standard, dust are everywhere.

10/10 Eccellente

Michaela, Australia - NT - Darwin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Facilities: Top of the line, State of the art; Value: Reasonable, Reasonable for the place; Service: Go the extra mile, Outstanding, Fantastic; Cleanliness: Immaculate; Beautiful views from Cliff

6/10 Soddisfacente

Peter, Singapore

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Improvements needed
We were there for 5 nights. Although it was a comfortable stay, some improvements will be good: transportation from villa to lobby: we always had to wait at least 15 minutes before we are picked up. Sometimes, we had to make another reminder call. The walls of the room leaked when it rained. My wife nearly had a slip when she woke up from bed and stepped on the puddle of water. Some kind of cover (drapes or blinds) should be provided at the bathroom/toilet/jacuzzi area. The room service menu had the menu missing except for the full dinner menu which meant that we could not order room service late at night when we arrived. Chairs or deck chairs should be provided at the villa pool. In room toiletries should be replenished everyday including toilet rolls. Overall, staff were very courteous and helpful.

8/10 Buono

Jessie, Australia - WA - Regional WA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Facilities: Nice ; Value: Over-priced; Service: Good; Cleanliness: Pleasant; Not as close to the beach as we expected.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
English at the Vila
Everything was perfect but the only thing is they do not understan english enough .

10/10 Eccellente

LI YA-SYUAN, 台灣

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
環境幽靜、空間很大、服務人員都非常親切有禮...
覺得很棒的空間，很有隱私喔!服務人員的很親切!唯一美中不足的是...沒有熱水洗澡，可能設備剛好壞掉，修了好久還是沒有好，只好洗冷水澡，Wi-fi訊號也不太好；就這兩點不優，其他都很棒喔!!

10/10 Eccellente

ahdanlai, Perth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Villa for Couples
The room is nice and clean

10/10 Eccellente

kumar, brisbane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel for specially newly weds.
Really nice and comfy hotel for newly wed couple. Can't ask for more for the money paid. Aussie hotels are no near of comparison compare to this luxury villa. Nice staff. restaurant can be better for vegetarian but manager made us special menu for us special care as well.

10/10 Eccellente

Tammy, Us

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dreaming
I went here for vacation. The neighborhood anf the outside of the hotel was not that great and was worried at first. However the inside of the hotel and the rooms were very nice. Really clean and great. Most importantly the hotel staff were the nicest people I have ever met and they were really caring and helpful

8/10 Buono

thomas, singapore

Mi è piaciuto: Personale e servizio
spacious rooms.
Stayed at a 3 bedroom villa for family vacation. Rooms at villa were huge and spacious. Hotel Staff were pleasant and greetings abound with each staff we encountered. Very happy with service. It conpensates for the slightly run down conditions of rooms and outlook of villa. Pool attached to villa was as advertised , so quited pleased with that . Location abit far from kuta ( 35 mins). Did not have chance to go hotel beach though. Think villa is appropriate for honeymoon couples as family visited 2 bedroom villa and said it was beautiful and since location is not near any amenities, it is great for couple who just want to stay in the villa away from hustle n bustle of city life .

8/10 Buono

Greg, Perth, WA.

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
청결제로
관리가 안되는곳 조식이 형편없는곳 그냥 손님받을생각없는곳같음..

10/10 Eccellente

JP, France & Singapore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect for romantic stay!
Great 1 bedroom pool villa, 100% privacy and quiet, wonderful sunset view (ask for villa #143), spacious and very comfortable, and we loved the jaccuzi bathtub (a must to start your stay totally relaxed!). Amazing smiling staff from reception to drivers, free shuttle to Dreamland beach and its turquoise waters, 20 min drive to Bingin and Impossible surf spots. Only the food (breakfast and in-room) was disappointing, we far more enjoyed Dreamland beach Nasi Goreng and Satays (and much cheaper). But overall a great experience and a place we recommend for honeymooners and couples who want to grant themselves some special time - like we did :-)

10/10 Eccellente

rose tereu, perth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

Tarandeep, toronto

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
great luxury villas
amazing stay. i stayed thee for 6 nights on my honeymoon. was amazed to see the level of luxury offered at the price. would recommend it to anyone going to bali. even better than the luxurious accommodations was the courteous and help full staff.