Hotel vicino a Unicoi County Heritage Museum - Erwin

“The staff were kind, but the room was unclean. ”

“Clean room ”

“Clean room - Spacious for handicapped. Staff (Will) was so kind and genuine. Love the card restricted entry to the building for safety. My daughter loved the snack machines. ”

“The front people ”

“dog poop everywhere, loud noisy people till all hours of the night, cigarette butts all over the place, someone changed their transmission in the parking lot next to my vehicle”

“Clean rooms friendly staff n great breakfast options ”

“I couldn't cancel this because I booked it online even though I purchased a protection plan”

“The pillows were very flat just a suggestion to maybe bring your own if possible, otherwise very quite and clean property ”

“Beautiful place clean ”

“The floor was so sticky. There were cigarette burns in all of the sheets. No towels were provided. Hardly any toilet paper. You had to turn the sink off and on from the shut off valve under the sink. Half of the curtain was nailed to the wall. Air conditioner heater only blew air and did not change temperature whatsoever. When I mentioned to the front desk above the heater in the morning, he said oh well you could’ve come and asked me for a space heater. Also, he tried charging me $55 and I had...

“I love DoubleTree. They typically have coffee available and wonderful chocolate chip cookies, plus they provide bottles of water. I like that they provide shampoo, conditioner, body wash, and lotion. The staff is always helpful. ”