Hotel a Union

“Initial check-in was okay with the exception that we had a non-smoking room booked. Once we got to our room there was an awful smell. The house cleaner was in the hall and overheard one of the boys say how awful our room smelt. Here is when we were told that a prior guest smoked in the room 3 days ago and the had a smoke eliminator machine in there trying to get the smell out. We then went to front desk; the new concierge was able to get us the last room directly across the hall. This room was...

“Clean room; pleasant, helpful staff;”

“I only dropped a star because the noise from the highway outside is to much. I had to buy ear plugs. Otherwise staff was amazing and the location was perfect.”

“Location”

“Kristi checked us in and was so pleasant and helpful. Room was clean and spacious.”

“The staff was very nice. Our bathroom needed a deep cleaning! Mold was in the shower. Very loud rattling air conditioner unit. Breakfast was average, toaster was broken.”

“It served our purpose as a stop-over. Rooms are very small. Loud and creaky floor above us. Two remotes, 1 which did nothing with no instructions. Staff were friendly…when not outside smoking.”

“Loved the location and lounge. Vending and common areas smelled nice but hallway to our room smelled like weed. Breakfast was grab and go and ok.”

“Great value for the price”

“very clean”

“Great”

“Hotel is clean, but dated. We had a security issue. Two hours before check out someone used a key to unlock our hotel room door. Luckily we had top lock on. The person did not identify his or her self as an employee of the hotel.”

“Friendly helpful staff, comfortable bed and linens, great location! ”

“Checking the sites of the Monongahela National Forest, we stayed for two nights and the stay was excellent, the room was updated, the bed was comfortable, the breakfast was good and the front desk were courteous and helpful. My Wife seriously said it was the best hotel stay ever, yes in Elkins of all places.”

“They were doing construction ,that's what the desk clerk says as to why the filth. I never stayed there it was to unclean for us. The clerk was nice and honest so I appreciate that.The pictures that Expedia has is a hoax . They attempted to give us a room with a door that leads to the next room with some kind of chair against it with advanced notice that there may be a lot going on with the neighbors but just stuck it up. They couldnot/would not refund me or referral to sister company. I...

“Room was mostly clean and comfortable. ”

“Beautiful hotel”

“.”

“Super clean, friendly, price reasonable.”