Hotel vicino a Universal Kids Resort - Dallas

“Clean hotel and spacious environments. Friendly reps.”

“Property had lots of amenities that we didn’t necessarily need for one night.”

“Breakfast was good. Master light switch inside door should be marked. Took a while to discover why lights did not work in rom and bath.”

“Asked for more towels because there were none at the pool and front desk said there were no available towels in the hotel.”

“Great area for a place to stay. Walking distance to many restaurants. Very quiet in the evenings, clean units and comfortable beds. Everything you need for an extended stay.”

“Staff was very polite breakfast was great parking was great room was clean”

“Great property”

“Very clean and comfortable.”

“Although I only stayed for one night, the hotel, locations, and ambiance are top tier. I love the lobby decor. Kudos to the wonderful front desk staff.”

“It was ok. I don’t travel often and would rather be home, but nothing big to gripe about. The parking thing was pretty stupid and didn’t work very well, and I am annoyed when I am texted to ask if I would like to leave a tip to the valet. Also, they really need to rethink the shower. When you get a sheet of paper with instructions on how to use the shower, something is wrong. I laughed, but then found I had to read the instructions myself to get it to work - really?!”

“Clean. Near mall. Comfortable bed.”

“Great place!! Clean, great staff!!”

“Hotel was clean, staff was great, sheets were crisp. Breakfast was fresh and there were more choices than we anticipated.”

“Staff is very friendly. The rooms need updating especially the toilets which are too low for anyone with joint issues. The bathrooms are in need of the most updating. Breakfast is okay, but the muffins are usually stale. Waffles are great,but powdered eggs are never very tasty. This recent stay the room was not as clean as usual...crumbs in the chairs and the seal around the refrigerator was filthy. We'll be back because of the convenience, but spend a little cash to make it even better!”

“Awesome hotel!! Bed was very comfortable and the mini-kitchen was great. Location was nice. Staff was very professional. Just wish they served breakfast at the hotel. There was restaurants right next to the hotel which gave discounts when you showed your hotel key. Overall excellent hotel and would stay here again.”

“Nice area”

“Great hotel, very nice, modern & clean”

“I was not told there was a parking fee and a week later I got $100 bill.”

“Remind we checked in notice the smells in the hotel. When we boarded the elevator, we noticed the elevator was very old. The button were broken. It was kind of scary. When we got to our room, few tiles not swept bathtub damaged. I could tell the room had not been swept or vacuumed at all for a long time. A deposit was collected from us, which is supposed to be refunded, I think we should be refunded more. A room was never cleaned or at least request to have it cleaned. No new towels we had to...

“Clean room”