Hotel con piscina a Urbandale

“Not impressed with this property. Carpet was wet under the thermostat (carpet was soaked). The mattress and sheets in the bed were also soaked. Called down to the front desk- let it ring, no answer. Went down to desk and the girl had attitude when I told her about the issues with my room. She snapped back and said she was cooking food for a guest- apparently she was the only person working. Moved to a new room, smelled like sewer gas. Will never stay here again.”

“Really enjoyed out stay there some of the lights didn't really work and kinds wish the tvs wouldve been a little more modern bit honestly everything else was great”

“The rooms are very clean and comfortable. The breakfast bar was AMAZING! We would stay again.”

“The room was clean and spacious. Because of a wheat allergy, we didn’t have the breakfast. Mindy was super nice and helpful.”

“no”

“We got no hot water”

“We didn’t know you had to request room service and for a five nights stay only had our room cleaned once. We did not receive towels every day. The Jacuzzi did not work. I think management needs to take a look at these items. Richard and Denzel at the front desk were very helpful.”

“This is the cleanest place we have ever stayed in. The breakfast is great with a lot of options. The staff are extremely helpful and very friendly. This last time was our only 2nd time there and both times, have been the best.”